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New Retail Models in E-Commerce: Opportunities To Accelerate Growth

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by major e-commerce players in China and the US, including Alibaba and JD.com. We discuss how online platforms are using technologies to improve the shopping experience, implementing extended features such as dropshipping and alternative payment options, helping brands to adopt consumer-to-manufacturer business models and launching creative initiatives to extend their reach to customers.

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Global Tourism: Improved Infrastructure and Enhanced Shopping Experiences Are Driving Airport Retail Sales

As part of our quarterly Global Tourism series—which discusses domestic and international tourism themes and trends—we explore the booming airport retail market. Key factors contributing to the growth of the sector include the influence of Chinese travelers, the rise of budget airlines and enhanced shopping experiences and customer engagement.

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Convenience Stores: More than Just Retail

Major convenience-store chains across China, Japan and the US—such as 7-Eleven, Casey’s General Stores and FamilyMart—are making significant moves to increase sales and store traffic in line with changing consumer preferences. We look at how this fast-growing retail sector is diversifying its offerings through a number of key trends, including a greater emphasis on foodservice and the introduction of delivery services and new store formats.

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