InfographicThree Data Points We’re Watching This Week John Mercer, Head of Global Research and Managing Director of Retail Research April 19, 2024 Reasons to ReadOur Three Data Points We’re Watching This Week series spotlights key data points from this week’s research. From consumer sentiment in the US and China to the impact of retail loyalty programs, explore the key data points we are watching in week 16 of 2024. Dive into the full research reports behind these data points: Economic Sentiment Converges as Pessimism Eases: US Consumer Survey Insights Economic and Financial Sentiment Hit Six-Month High: China Consumer Survey Insights US Retail Loyalty Programs: Decoding Consumer Behavior To Build Lasting Relationships Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportRetail Shrink and ORC: Is Self-Checkout on the Way Out? US Retailers Scale Back To Fight Theft Sujeet Naik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research April 18, 2024 Reasons to ReadContinuing our regular series on retail shrink and organized retail crime (ORC), we focus this month on developments from the US and the UK. We discuss recent legislative changes, retailer announcements and news about loss-prevention technologies. References to shrink and associated keywords in the earnings transcripts of selected US and UK retailers for full-year 2023 were 1.5X the average level of the prior five years. References in 1Q24 remain elevated—nearly 38% higher than in the year-ago quarter—implying ongoing, heightened concern about shrink and retail crime among retailers. Read this report to learn more about these findings as well as the scaling back of self-checkout by major US retailers. Data in this research report include: Number of times “shrink,” “theft,” “shoplifting” and “retail crime” was mentioned by selected US and UK retailers in their quarterly earnings calls, 1Q18–1Q24 Companies mentioned in this report include: 99 Cents Only, Amazon, BJ’s Wholesale, Boots UK, Co-op, Costco, Dicks Sporting Goods, Dollar General, Five Below, Primark, Walmart Other relevant research: Read the previous report in the Retail Shrink and ORC RetailTech: Leading-Edge Loss Prevention—Tackling Theft and Fraud Through RFID, Video Surveillance and More—a free report, sponsored by Sensormatic Retail Challenges Drive Edge Technology Investment—a free report, sponsored by VMware Retail-Tech Landscape: Loss Prevention Watch our Insights Video for more insights from our analysts on loss prevention. Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Event CoverageAI Council Summit—Event Insights: Exploring the Transformative Impact of AI Coresight Research April 18, 2024 Reasons to ReadCoresight Research held our AI Council Summit event in Paris, France, on April 15, 2024. The event was part of our AI Council, which meets regularly to discuss the opportunities and challenges surrounding the use of AI (artificial intelligence), including GenAI (generative AI), and featured various speakers from across the retail space. The AI Council Summit explored the transformative impact of AI within the retail industry, with panelists delivering actionable insights and showcasing real-world use cases. We present key insights from the event, covering the impact of AI on companies’ supply chain process, sustainability initiatives, retail media operations and more. Companies mentioned in this report include: Alvanon, Amazon, Antler, Bolt, Criteo, Daphni, Dropit Shopping, ébee, Greyhairworks, Junto, Karine Augis, MAS Commerce, Mirakl, Newmine, Nfinite, Quividi, Reyemsa, Salesforce, Stars Design Group Other relevant research: The event presentation outlines the conference agenda and speaker details Retail-Tech Landscape: Generative AI Infrastructure Playbook: Six Quick Wins in Generative AI The Coresight Research CORE framework for generative AI in retail All Coresight Research coverage of generative AI in retail Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Deep DiveRetail 2024: Top 10 Trends in US Healthcare Swarooprani Muralidhar, Director of Research April 17, 2024 Reasons to ReadThe Coresight Research Retail 2024 series of reports looks ahead to the prospects for retail in 2024, exploring key trends by geography (namely, the US, the UK, China and India) and sector. This report looks ahead to the prospects for retail in US healthcare. In this report, we present 10 key trends that we expect to shape US healthcare in 2024—with discussion of what we think is significant today and what will be important in the year ahead. Key topics include GenAI (generative artificial intelligence), precision medicine, AgeTech, mental health awareness and “food as medicine.” Companies mentioned in this report include: Amazon, CVS, Eli Lilly and Co, Google, Novo Nordisk A/S, Oracle, Walmart Other relevant research: Retail 2024 Sector Outlooks: Ebook Market Navigator: US Healthcare—Evolving To Become More Personalized and Consumer-Focused Generative AI for US Retail Pharmacies and Healthcare: Satisfying Customers through Automation and Personalization Market Navigator: US Drugstore and Pharmacy Retailers—A Strong Focus on Healthcare Expansion in 2024 and Beyond All our coverage of generative AI Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Deep DiveEconomic Sentiment Converges as Pessimism Eases: US Consumer Survey Insights Aditya Kaushik, Analyst April 16, 2024 Reasons to ReadThe Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data. In this report, our latest findings are from a survey conducted on April 8, 2024. Data in this research report are our latest proprietary survey findings on: Where consumers have bought food and nonfood products from in the last two weeks What consumers have bought in-store and online in the last two weeks Activities that consumers have done in the past two weeks Consumers’ expectations for the economy overall and for their own personal financial situation Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart Other relevant research: Read the full series of US Consumer Survey Insights reports The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Deep DiveUS Retail Loyalty Programs: Decoding Consumer Behavior To Build Lasting Relationships Sujeet Naik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research April 16, 2024 Reasons to ReadLoyalty programs play a vital role in driving customer engagement, customer retention and lifetime value, ultimately increasing sales and profits. In a March 2024 Coresight Research survey, a net 39.5% of surveyed US consumers reported spending more with a brand or retailer since joining their loyalty program. How can US brands and retailers gain a competitive edge in long-term customer loyalty? We analyze proprietary survey findings to uncover what US consumers want from loyalty programs, and discuss the opportunities for retailers to drive engagement and sales through AI (artificial intelligence), gamification, experiential rewards and more. Data in this research report include proprietary US consumer survey findings on the following: Consumer changes in spending levels since joining a loyalty program Types of benefits that consumers like in a loyalty program What consumers do not like about a loyalty program of which they are a member Loyalty-program membership rates—supermarket and nongrocery retailers’ programs Top benefits that would motivate consumers to switch to a premium loyalty program Companies mentioned in this report include: Adidas, Albertsons, Amazon, Barefaced, Best Buy, Claire’s, Sephora, Target, Under Armour, Walmart Other relevant research: Analyst Corner—Blending Monetary Rewards, Experiences and Technology: Explore US Retail Loyalty Programs with Sujeet Naik Five Strategies for Success in US Grocery Retail: Leveraging First-Party Data To Offer a Connected Shopping Experience Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Purchase this report. Buy Now This document was generated for
Event PresentationAI Council Summit, a Coresight Research Conference, April 2024: Agenda and Speaker Details Coresight Research April 16, 2024 Reasons to ReadCoresight Research held our AI Council Summit in Paris, France, on April 15, 2024. The event was part of our AI Council, which meets regularly to discuss the opportunities and challenges surrounding the use of AI (artificial intelligence), including GenAI (generative AI), and featured various speakers from across the retail space. The AI Council Summit explored the transformative impact of AI within the retail industry, with panelists delivering actionable insights and showcasing real-world use cases. This presentation from the AI Summit details the conference agenda, sponsors and esteemed speakers. Other relevant research: Read in-depth insights from the AI Council Summit in our comprehensive recap report. Access all Coresight Research coverage of generative AI here. Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Deep DiveEconomic and Financial Sentiment Hit Six-Month High: China Consumer Survey Insights Madhav Pitaliya, Analyst April 16, 2024 Reasons to ReadThe Coresight Research monthly China Consumer Survey Insights series takes a regular temperature check on Chinese consumers’ behaviors and sentiment, based on exclusive proprietary survey data. In this research report, we present findings from our survey conducted on March 25, 2024. Data in this research report are: What products consumers have bought in-store and online in the last two weeks Activities that consumers have done in the past two weeks Avoidance of public places, by type of public place—latest data and one-and four-week PPT changes Expectations for economic conditions and personal finances in the next 12 months Other relevant research: Read the full series of China Consumer Survey Insights reports Key Festivals and Holidays for Promotional Campaigns in China in 2023: Calendar Retail 2023: 10 Trends in China E-Commerce Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Deep DiveTop Tech for US Drugstores and Pharmacies: A Prescription for Digitally Enabled Success Aditya Kaushik, Analyst April 15, 2024 Reasons to ReadToday, to better monitor and manage a patient’s overall health and safety, drugstores and pharmacies are starting to utilize emerging technologies to establish new programs, systems and processes. We explore several of the technologies spurring innovation and change in the US drugstore and pharmacy sector, including artificial intelligence (AI) and central-fill technology. Companies mentioned in this research report include: Adobe, Albertsons, Amazon, CVS Health, Fillogic, Kroger, Microsoft, Rite Aid, Walgreens Boots Alliance, Walmart Other relevant research: Market Navigator: US Drugstore and Pharmacy Retailers—A Strong Focus on Healthcare Expansion in 2024 and Beyond US Drugstores—Retail 2024 Sector Outlook: Mid-Single-Digit Sales Growth; Stronger Focus on Healthcare Expansion Five Ways AI Is Being Used in Drugstore Retail Head-to-Head in US Drugstore Retailing: CVS Health vs. Walgreens Boots Alliance Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportMarch 2024 US Retail Sales: Growth Moderates But Remains Solid; General Merchandise Stores Rebound Sunny Zheng, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research April 15, 2024 Reasons to ReadUsing data from the US Census Bureau, we analyze US retail sales in March 2024, in total and by sector. Data in this research report are: Year-over-year changes in US total retail sales (excluding gasoline and automobiles), March 2023–March 2024 Year-over-year changes in retail sales by sector, February and March 2024 Other relevant research: Our monthly reports keep you up to date on retail sales (in total and by sector) and key consumer indicators in the US. Complementing our monthly reports, the Coresight Research US Retail Sales Databank brings together retail sales data to help you understand the scale and trajectory of US retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Analyst CornerAnalyst Corner—Blending Monetary Rewards, Experiences and Technology: Explore US Retail Loyalty Programs with Sujeet Naik Sujeet Naik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research April 14, 2024 Reasons to ReadWelcome to Analyst Corner! Every Sunday, a member of the Coresight Research team discusses upcoming or recent research and their thoughts on interesting topics in their area of expertise. We also highlight our key research from the past week and reports to look out for in the coming week, so you don’t miss out. This week, Sujeet Naik, Analyst, discusses how US retailers can capture valuable customer data and drive sales through loyalty programs. What do consumers want, and what key trends are emerging in the loyalty space? Read the full report to find out, with insights from a proprietary US consumer survey. Topics covered include technology and sustainability. Companies mentioned in this report include: Best Buy, Target, Urban Outfitters Other relevant research: For more in-depth analysis of US retail loyalty programs, including our proprietary US consumer survey findings, look out for our upcoming research report, publishing next week. Stay tuned to the Retaili$tic podcast for weekly retail insights and inspiration. Read previous Analyst Corner reports, including last week’s, which discusses the issue of pharmacy deserts in the US. This document was generated for
InfographicThree Data Points We’re Watching This Week John Mercer, Head of Global Research and Managing Director of Retail Research April 12, 2024 Reasons to ReadOur Three Data Points We’re Watching This Week series spotlights key data points from this week’s research. From healthcare spending to discount store closures to connected TV, discover the key data points we are watching in week 15 of 2024. Dive into the full research reports behind these data points: Market Navigator: US Healthcare—Evolving To Become More Personalized and Consumer-Focused 99 Cents Only and Family Dollar Store Closures: Implications from Shopper Profiles and Store Locations RetailTech: Connected TV—Bringing the Store to the Comfort of Your Sofa Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight Report99 Cents Only and Family Dollar Store Closures: Implications from Shopper Profiles and Store Locations John Mercer, Head of Global Research and Managing Director of Retail Research April 12, 2024 Reasons to ReadUS discount retailer 99 Cents Only has announced that it intends to close all stores in a wind-down of its business. Separately, Dollar Tree, Inc. plans to close nearly 1,000 Family Dollar stores in the next several years. We review shopper profiles, store maps and store formats to assess the impacts and opportunities arising from these dollar-store closures. Data in this research report include: Details of store closures and square-footage impacts Selected retailers’ shopper profiles and consumers’ cross-shopping behaviors for food, based on Coresight Research US consumer survey data Store maps for selected retailers Companies mentioned in this report include: 99 Cents Only, Aldi, Big Lots, Dollar General, Dollar Tree, Target, Walmart Other relevant research: Weekly US and UK Store Openings and Closures Tracker 2024, Week 15: 99 Cents Only To Close All Stores Discount Decades—US Dollar and Discount Stores: Unlocking Their Potential for Future Growth More research reports on mass merchandisers, discount stores and warehouse clubs View our full collection of Weekly US and UK Store Openings and Closures Tracker and monthly US Store Tracker Extra reports. The US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail sectors. The US Consumer Survey Insights Databank provides insight into US consumer behaviors from weekly Coresight Research surveys. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Store TrackerWeekly US and UK Store Openings and Closures Tracker 2024, Week 15: 99 Cents Only To Close All Stores Aaron Mark Dsouza, Data Analyst April 12, 2024 Reasons to ReadOur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. Data in this research report include: Week-by-week comparisons of announced store closures and openings in the US and the UK: 2024 vs. 2023 Major US and UK store closures and openings, 2024 Major US and UK retail bankruptcies: 2024 and 2023 Companies mentioned in this research report include: 99 Cents Only, Amazon, Asda, Poundland Other relevant research: The full collection of Weekly US and UK Store Openings and Closures Tracker reports Complementing our weekly reports, the Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. For the US, the Databank includes store openings and closures from 2012 to 2024 year to date (YTD); for the UK, data span 2017 to 2024 YTD. The Retail Bankruptcies Databank details bankruptcies of US and UK retail companies, restaurants and gyms since March 2020. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportSecondhand Chic: US Fashion Resale Market Growth Driven by Vintage and Luxury Demand; Signs of Profitability Sunny Zheng, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research April 11, 2024 Reasons to ReadFashion resale has emerged as a dynamic and rapidly evolving market within the broader retail landscape. With shifting consumer preferences, technological advancements and concerns around sustainability, the resale market offers both challenges and opportunities in apparel and luxury retail. Read this report to dive into the growth trajectory and competitive landscape of the US fashion resale market, exploring proprietary US consumer survey findings to uncover valuable insights on the opportunities for retailers. From the resurgence of vintage fashion to the rise of luxury resale and the growing influence of online platforms, explore the factors shaping the future of fashion resale. Our coverage of the US fashion resale market includes sales from the apparel, footwear, apparel accessories and jewelry categories. Data in this research report include/are: US fashion resale market sizing, 2019–2028E —Total revenue, year-over-year growth rates, share of total fashion market, and breakdown by channel (offline vs. online) Proprietary survey findings—Resale retailers and platforms that US fashion resale shoppers have bought from, and consumers’ reasons for shopping secondhand Companies mentioned in this report include: Goodwill Industries, Mercari, Poshmark, The RealReal, ThredUp Other relevant research: Analyst Corner—Profit Potential for Preloved Products? A View of the US Fashion Resale Market with Sunny Zheng Breathing New Life into the Shopping Experience: The Surge of the Resale Market—China Retail Insights Returns, Resale and Sourcing in Apparel—Infographic Visit the Coresight Research Fashion and Luxury Hub to explore sector data, reports and company profiles. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Purchase this report. Buy Now This document was generated for
