US Holiday Retail 2023 Databank

The Coresight Research US Holiday Retail 2023 Databank tracks key retail metrics for the holiday season:

  • Announced holiday hiring plans by retailers and logistics firms—track 2023 numbers and compare them against a decade of company-level data
  • Holiday-season surcharges and total fulfillment fees (whichever are announced) charged by logistics firms—2023 versus 2022

Find all Coresight Research reports on US holiday retail here.

US Retail Holiday Hiring

Company 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023
1-800-Flowers N/A N/A N/A N/A 8,000 8,000 8,000 10,000 10,000 8,000 8,000+
Amazon 70,000 80,000 100,000 120,000 120,000 100,000 200,000 100,000 150,000 150,000 250,000
Dick's Sporting Goods N/A N/A N/A N/A N/A 5,000 8,000 9,000 10,000 9,000 8,600
Dollar Tree N/A N/A N/A N/A N/A 25,000 25,000 25,000 35,000  N/A Thousands
Fanatics 800 1,000 800 1,500 2,000 2,500 2,000 2,000  N/A  N/A TBC
Gap Inc N/A 63,000  N/A  N/A  N/A 65,000 5,000 10,000  N/A  N/A TBC
Hy-Vee N/A N/A N/A N/A N/A  N/A  N/A 10,000  N/A  N/A TBC
JCPenney 35,000 35,000 30,000 40,000 40,000 39,000 37,000 1,700  N/A 22,000 10,000
Kohl's 53,000 76,970 79,160 69,000  N/A 90,000 90,000  N/A 90,000 1,100 TBC
Kroger N/A N/A 1,500  N/A 14,000 10,000 500  N/A 20,000 Thousands Thousands
L Brands  N/A 2,200  N/A 4,000 4,000 4,000 2,000 4,000  N/A  N/A TBC
Lowe's   N/A  N/A  N/A  N/A  N/A  N/A  N/A 20,000  N/A  N/A TBC
Macy's 83,000 86,000 85,000 83,000 87,000 80,000 80,000 37,974 76,000 41,000+ 38,000
Michaels Stores  N/A  N/A  N/A  N/A 15,000 15,000 15,000 16,000 20,000 15,000 TBC
Nordstrom  N/A  N/A 11,800 11,400 13,650 24,000  N/A 22,000 28,600  N/A TBC
Stop & Shop  N/A  N/A  N/A  N/A  N/A  N/A  N/A 500  N/A  N/A TBC
Target 70,000 70,000 70,000 77,500 100,000 120,000 133,000 133,000 100,000 100,000 100,000
Walmart 55,000 60,000 60,000  N/A  N/A  N/A  N/A 20,000 170,000 40,000  N/A
Williams-Sonoma  N/A  N/A  N/A 2,000 2,000 1,600 2,200 3,000 7,000  N/A TBC
Aldi  N/A  N/A  N/A  N/A  N/A  N/A  N/A  N/A 20,000  N/A TBC
Ollie’s Bargain Outlet, Inc.  N/A  N/A  N/A  N/A  N/A  N/A  N/A  N/A 3,000  N/A TBC
Bath & Body Works  N/A  N/A  N/A  N/A  N/A  N/A  N/A  N/A  N/A  N/A 32,500
Logistics companies
DHL  N/A  N/A  N/A  N/A  N/A  N/A  N/A  N/A 2,800 12,000 TBC
FedEx 40,000 50,000 55,000 50,000 50,000 55,000 55,000 70,000 90,000  N/A 70,000
Radial  N/A  N/A  N/A 20,000 23,000 20,000 21,000 25,000 27,000 17,500 10,000
UPS 55,000 95,000 95,000 95,000 95,000 100,000 100,000 100,000 100,000 100,000 100,000
USPS 85,000  N/A 29,000 37,500  N/A 500  N/A 3,300 40,000 28,000 10,000
XPO  N/A  N/A  N/A 5,000 6,000 8,000 20,000 25,000  N/A  N/A TBC
Grand Total 546,800 619,170 617,260 615,900 579,650 772,600 803,700 647,474 999,400 543,600 637,100

N/A: Data not available
USPS numbers for 2018 and 2020 are only for specific regions, not nationwide. In 2016, USPS advertised for 35,000-40,000 roles; we have used the mid-point as an estimate.
Macy’s numbers for 2020 are only for specific regions, not nationwide.
Kohl’s numbers for 2022 are only for specific regions, not nationwide.
Source: Company reports/Coresight Research

Fulfillment Surcharges

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