Reasons to Read

Uncover how facial recognition, policy shifts and retailer strategies are reshaping the fight against shrink and shoplifting.

Read this report to discover answers to these and other questions:

• How have theft and retail crime trends evolved recently in the US, UK and Australia?
• Which retailers are seeing improvements—or setbacks—in shrink performance, and what’s driving those outcomes?
• How are major technology players advancing loss prevention through facial recognition, AI and smart surveillance tools?

Data in this report include: Police-recorded shoplifting trends in England and Wales; shrink commentary and margin impacts from select US and Canadian retailers; technology provider launches of AI and facial recognition tools; and analysis of return fraud rates and tactics in the US retail sector.

Companies mentioned in this report are: Academy Sports + Outdoors, Adidas, Alimentation Couche-Tard, ASEL, Auror, BJ’s Wholesale Club, Bloomingdale’s, Chanel, Costco, CVS, Diebold Nixdorf, Dollar General, Dollar Tree, EDEKA Paschmann, Empire Company, Facewatch, Five Below, Hobby Lobby, Kroger, Louis Vuitton, Michaels, Nike, Nordstrom, RH, Sainsbury’s, Sam’s Club, Target, Tiffany & Co., Ulta Beauty, Walgreens, Walmart and Williams-Sonoma.

Other relevant research:

• All reports in our Retail Crime and Shrink series
• More coverage of physical retail and retail management
• Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.