Reasons to Read

Understand how 800 million ChatGPT users are changing product discovery—and how retailers can make the most of it.

Read this report to discover answers to these and other questions:

  • How can retailers and marketplaces use the Agentic Commerce Protocol (ACP) to ensure their products are visible in ChatGPT search and Instant Checkout?
  • What makes Etsy a seamless on-ramp for arts and crafts sellers looking to tap into agentic commerce?
  • How does Shopify’s direct integration with ChatGPT benefit independent retailers and DTC brands—without extra setup?
  • In what ways is Salesforce enabling large retailers to quickly align with ChatGPT’s commerce engine through Agentforce Commerce?

Companies mentioned in this report include: Adobe, Commerce.com (BigCommerce), Etsy, OpenAI, Salesforce, Shopify, Walmart and WooCommerce.

Data in this report include: required attributes for ChatGPT product feeds; Etsy and Shopify integration timelines and eligibility; merchant setup and fee structures across platforms.

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Reasons to Read

Generative AI (GenAI) and agentic AI are transforming retail—reshaping how consumers shop and how retailers understand and serve demand. For years, Coresight Research has helped retailers navigate this transformation through its CORE framework for AI in retail. Now, that framework evolves again.

Introducing CORE 3.0, Coresight Research’s latest framework designed to help retailers adapt to—and lead in—the GenAI revolution.

The pace of change in retail is accelerating faster than the industry imagined. With GenAI’s rise, retailers face not just technological upgrades but a fundamental shift in how commerce operates. CORE 3.0 provides a roadmap for this new era—helping organizations rewrite their playbooks for agentic, intelligent commerce.

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Reasons to Read

Welcome to Analyst Corner! Every Sunday, a member of the Coresight Research team discusses upcoming or recent research and their thoughts on interesting topics in their area of expertise.

This week, John Harmon, Managing Director of Technology Research, explores the brave new world of shopping provided by AI (artificial intelligence)-powered chatbots, with in-platform checkout having become available just in time for this year’s holiday shopping season.

Analyst Corner also highlights our key research from the past week and upcoming reports to look out for, so you don’t miss out.

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Reasons to Read

Understand how a €4 billion partnership is reshaping luxury, beauty and wellness.

Read this report to discover answers to these and other questions:

  • How does the Kering–L’Oréal deal redefine the convergence of luxury, beauty and wellness through acquisitions, licenses and a new joint venture?
  • What is the projected impact of Creed and long-term licenses on L’Oréal’s luxury and fragrance divisions?
  • How does Kering’s divestiture sharpen its focus on fashion while maintaining exposure to the beauty sector?

Companies mentioned in this report include: Balenciaga, Bottega Veneta, Coty, Estée Lauder, Gucci, L’Oréal, Sephora, The House of Creed, Tom Ford Beauty.

Data in this report include: estimated revenue contributions of acquired beauty brands; projected growth in L’Oréal’s fragrance and luxury segments; breakdown of Kering’s divestiture impact on margin and capital allocation.

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Stay up to date on the latest changes in the UK retail store landscape, where new store openings continue to outpace closures in 2025.

Read this report to discover answers to these and other questions:

  • Which retailers have driven the increases in openings and closures this week, and what’s behind these moves?
  • Which brands are still growing their store networks despite challenging retail environment?
  • How do store openings and closures in 2025 compare with 2024, and what are the main trends driving the year-on-year shifts?

Companies mentioned in this report include: AllSaints, Anthropologie, Cardzone, Footasylum, Gap, Quality Discounts, Storrd, The Original Factory Shop, Urban Outfitters, Wickes and Yours Clothing.

Data in this report include: weekly totals of UK store closures and openings for 2025 and 2024; retailer-level breakdowns of announced versus confirmed closures/openings.

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Discover which retailers are behind the rise in US store closures in 2025—and which ones have continued to expand.

Read this report to discover answers to these and other questions:

  • Which retailers led the latest closures and openings across the US?
  • How do store closure and opening trends in 2025 compare with those in 2024, and what do these findings indicate?

Companies mentioned in this report include: Astrid & Miyu, Bambi Baby, Blundstone, The Card Vault, The Fresh Market, Hermès, L.L.Bean and Skims.

Data in this report include: weekly totals of US store closures and openings for 2025 and 2024; retailer-level breakdowns of announced versus confirmed closures/openings; total store counts by retailer; total US retail bankruptcies year to date.

Other relevant research:

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The Weekly US Consumer Sentiment Infographic series from Coresight Research provides a one-page data graphic on US consumers’ sentiment toward personal financial prospects and economic prospects.

Data in this infographic are:

  • US consumers’ expectations for the economy overall and for their own personal financial situation over the next 12 months—the latest six months of weekly trend data
  • Selected callouts on key changes and data points

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Our Canada Store Openings and Closures Tracker reports on store openings and closures in Canada.

This report presents new data on tracked and announced store openings and closures for calendar 2025.

Data in this research report include:

  • Tabulated data—major store closures and openings by retailer, 2024 and 2025
  • Details of tracked and announced developments for 2025, as well as existing store bases, by retailer
  • Total store closure and opening counts for Canada, 2023–2025 YTD

Companies mentioned in this report include: Abercrombie & Fitch, Aritzia, Best Buy, Costco, Dollar Tree, Gap, Levi Strauss, Lululemon Athletica, Nike, Sephora, Uniqlo, Urban Outfitters and Walmart.

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Understand how conversational AI is collapsing the e-commerce funnel—and what retailers must do to stay ahead.

Read this Research Preview to discover answers to these and other questions:

  • What is ChatGPT Instant Checkout, and why is it a breakthrough in agentic commerce?
  • How is Walmart’s integration with ChatGPT reshaping the retail landscape?
  • What steps must retailers take to ensure their products are visible—and purchasable—within ChatGPT?
  • How does Coresight’s CORE 3.0 framework help retailers navigate the shift to agentic AI in commerce?
  • Why will early integration with generative AI platforms offer a lasting competitive advantage?

This Research Preview features insights from Coresight Research’s upcoming report series on agentic commerce, which includes:

  • Playbook: GenAI to Agentic AI—From Pilot to Powerhouse
  • Agentic Commerce: How Retailers Can Ensure Product Visibility on ChatGPT

The full reports guide how retailers can leverage agentic AI to impact their business, offering analysis on how to apply agentic AI, Generative Engine Optimization (GEO), and the Agentic Commerce Protocol (ACP) to gain visibility, reach high-intent shoppers, and prepare for the next stage of digital retail transformation.

Companies mentioned in this report include: Etsy, OpenAI, Shopify, Walmart.

Data in this report include: framework for AI-driven retail transformation; behavioral shifts in consumer discovery and purchasing.

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This report, part of Coresight Research’s Market Navigator series on beauty retailing in the US, analyzes the current state of the US beauty market, highlighting key developments in market growth, category dynamics, retail channel shifts and consumer behavior. It is intended to inform strategic planning for retailers, brands, investors and other stakeholders seeking to understand and navigate the future of beauty in the US.

For even more on the market, please see our related report: US Beauty Retailing: Themes, Concepts and Innovators—Personalization, Tech Integration and Wellness To Drive Change.

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Our Sector Focus data graphics feature the latest survey findings on US retail sectors and categories. Dive into the US luxury-goods sector in this graphic.

Head to our US Consumer Survey Insights Databank for the full selection of data from our quarterly sector surveys.

Find our full selection of US Consumer Survey Insights reports and data graphics here.

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Discover how tariffs and inflation driven shifts in sentiment and behavior are shaping the early weeks of the 2025 holiday shopping season.

Read this report to discover answers to these and other questions:

  • How is consumer sentiment diverging across income groups—and what does this mean for premium versus value retail performance?
  • What early signals are we seeing in holiday shopping behaviors, and which retailers are winning early-season share?
  • Where are consumers shopping for holiday products, and how are discount and convenience players performing?
  • What product categories are leading early holiday purchases, and what role is inflation playing in consumer choices?
  • Where are US consumers shopping for food and nonfood items and how is channel preference shifting?

Data in this research report include: Consumer sentiment by income and time; holiday purchase rates; top retailers for holiday shopping and holiday categories; and retailer and category-level shopping data.

Companies mentioned in this report include: Albertsons Companies, Amazon, Best Buy, Costco, Dollar Tree, eBay, Etsy, Family Dollar, Five Below, Gamestop, Hobby Lobby, Home Depot, JCPenney, Kohl’s, Kroger, Lowe’s, Macy’s, Old Navy, Ross Stores, Sam’s Club, Sephora, Target, Temu, The TJX Companies, Ulta and Walmart.

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Uncover how tariff-driven early shopping and carrier diversification are reshaping peak season logistics.

Read this report to discover answers to these and other questions about the US holiday last-mile landscape:

  • How is the early pull-forward of holiday demand expected to impact last-mile delivery networks in 2025?
  • Why are most online holiday shoppers opting for regular delivery despite the rise in faster fulfillment options?
  • How will rising holiday surcharges from FedEx and UPS affect large-volume shippers—and which alternatives are gaining traction?
  • What role will the persistent labor shortfall play in shaping logistics capacity this season—and how are retailers responding?

Companies mentioned in this report include: Amazon, Costco, FedEx, GLS US, H-E-B, Rithum, SpeedX, Target, UniUni, UPS, Veho and Walmart.

Data in this report include: Consumer survey data on early holiday shopping behavior and delivery preferences; fulfillment method preferences among online shoppers; surcharge comparisons from FedEx and UPS; labor market statistics for transportation and warehousing sectors.

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Uncover which consumer groups are driving early holiday shopping and reshaping October retail events.

Read this report to discover answers to these and other questions:

  • How did actual shopper participation in Amazon’s Prime Big Deal Days compare with consumer expectations and last year’s event?
  • Which key demographics—by age, income, and location—led participation across major October promotions at Amazon, Walmart, Target and Kohl’s?
  • What do shifting consumer behaviors tell us about early holiday shopping trends and the opportunity to engage younger, affluent shoppers?

Companies mentioned in this report include: Amazon, Walmart, Target, Kohl’s

Data in this report include: shopper participation rates across major October 2025 sales events; demographic breakdowns by age, income, and location

Other relevant research:

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Reasons to Read

Welcome to Analyst Corner! Every Sunday, a member of the Coresight Research team discusses upcoming or recent research and their thoughts on interesting topics in their area of expertise.

This week, Madhav Pitaliya, Analyst, explores Ulta Beauty’s launch of UB Marketplace and the context for this move.

Analyst Corner also highlights our key research from the past week and upcoming reports to look out for, so you don’t miss out.

Other relevant research:

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