What's Inside

New US consumer survey findings from Coresight Research reveal the deterrent effect of restrictive in-store security measures… on regular shoppers. Dive into our new data and discover recent shrink-related developments in the US and the UK, with highlights on self-checkout updates and new theft-targeting legislation.

Plus, this report presents recent commentary from selected North American retailers on the current state of shrink. Find out which companies have reported improvements in shrink in their latest fiscal quarters.

We help you understand the scale of the retail shrink challenge and stay ahead of the latest security innovations to effectively strategize around tackling evolving retail crime.

Data in this research report include:

• Proprietary survey data on US consumers perceptions of and responses to shoplifting and retailers’ theft-prevention measures
• Third-party data on theft-driven losses and related metrics for UK convenience stores, 2024
• Police-recorded shoplifting offences in England and Wales, 2024

Companies mentioned in this report include: Asda, Dollar General, Five Below, Home Bargains, Kroger, Target, Ulta Beauty, Walmart

Other relevant research:

• All reports in our Retail Crime and Shrink series
• More coverage of physical retail and retail management
• Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.