Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Deep Dive | July 8, 2020 Free Report

Facing the Challenges of Modern Retail with Prescriptive Analytics

Facing increasing competition from e-commerce companies, physical retailers are embracing analytics more than ever before. We explore how prescriptive analytics can help retailers to address current challenges, as well as boost revenues and increase their efficiency. We discuss the nature and benefits of prescriptive analytics, and detail its five core capabilities. This report is sponsored by Zebra Technologies.

Deep Dive | July 1, 2020 Premium

Do Not Touch: Contactless Technologies for Retail

We explore the adoption and evolution of contactless and contact-light technologies at various stages of the shopping journey, including ordering, checkout, payment and delivery. With the Covid-19 pandemic fueling the development of such technologies—due to heightened consumer sensitivity to safety and out of necessity during temporary store shutdowns—retailers are likely to introduce more innovations to remove physical contact in transactions over the long term.

Deep Dive | June 24, 2020 Premium

Retail Innovators: REITs

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on five disruptors in the REITs sector that are offering innovative data and technology solutions to real-estate owners. We also highlight the ways in which some REITs in the US are introducing innovation, such as by adding entertainment to properties.

Insight Report | June 17, 2020 Premium

Retail-Tech Landscape: Technology Companies Supporting Store Reopenings

We continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies whose solutions can support retailers in reopening stores as they emerge from coronavirus lockdowns. Our landscape infographic summarizes these companies.

Insight Report | June 16, 2020 Premium

Consumer Tech Briefing: Touch-Free Tech Advances as Businesses Prepare To Reopen after Lockdown

Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. With the coronavirus remaining at the forefront of consumers’ minds as the world begins to reopen, we explore new, touch-free technology that can help businesses to safely resume operations and engage with customers post lockdown.

Flash Report | June 11, 2020

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Ulta Beauty Management Discusses Its Covid-19 Experience and Expectations for the Post-Crisis Reality

Ulta Beauty management attended two events this week, in which they discussed the company’s experiences during the coronavirus pandemic and expectations going forward. We summarize the key insights—including store reopenings, the acceleration of virtual try-on technology, beauty trends and growth categories.

Event Coverage | June 10, 2020

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Open for Business with Alex Gourlay, Co-COO of Walgreens Boots Alliance: Adapting to Coronavirus-Led Consumer Shifts in the Food, Drug and Mass Sector

As part of our Open for Business webinar series, we hosted Alex Gourlay, Co-COO of Walgreens Boots Alliance. We present the transcript from this webinar, in which Gourlay offered insights into how his company responded quickly to the coronavirus crisis and leveraged digital opportunities to connect with consumers.

Deep Dive | June 4, 2020 Premium

RetailTech: Oracle—Spanning the Software Gamut, from Databases to ERP to Cloud

Building on its strength in databases, which are the foundation for nearly all enterprise and business applications, technology company Oracle has branched out into other software categories, becoming a leader in areas such as ERP software, finance, CRM and supply chain management. We outline Oracle’s offerings in retail and its acquisition strategy in a competitive landscape.

Event Coverage | June 4, 2020

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Open for Business with Katie Finnegan, E-Commerce Expert: Innovating Toward Community in Brick-and-Mortar Retail

As part of our Open for Business webinar series, we hosted Katie Finnegan, Chief Consumer Experience and E-Commerce Officer at Rite Aid. We present the transcript from this webinar, in which Finnegan offered insights into the future of brick-and-mortar retail, which is evolving to become more about community.

Event Coverage | June 3, 2020

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Israel Retail-Tech Innovator Landscape: Virtual Overview—Showcasing Startups across Logistics, In-Store Tech, Online Shopping and Analytics

We present the startups that participated in the recent Israel Retail-Tech Innovator Landscape: Virtual Overview—a digital event hosted by Coresight Research and the Retail Innovation Club. The startups represented four technology segments: logistics and supply chain, in-store technology, online shopping and analytics.

Insight Report | June 3, 2020 Premium

AI in Retail: Healthy Fundraising, M&A and New Product Introductions as Current Environment Accelerates Need for Digitalization

The coronavirus outbreak has accelerated the digital transformation of many retailers, because they have experienced a greater need to achieve increased visibility over their supply chains and inventory. A number of companies are taking the opportunity to introduce or upgrade their retail analytics technology, and funding in AI startups continues to flow.

Insight Report | May 28, 2020 Premium

Beauty Insights: The Future of Home Hair Color as Salons Reopen

Salons are reopening across the US as coronavirus lockdowns are lifted. We assess the impacts of the Covid-19 lockdown and recovery on the home hair color product category and explore the possible future reality of the hair color sector over the next year.

Insight Report | May 19, 2020 Premium

Consumer Tech Briefing: Augmented Reality Boosts Consumer Engagement during Coronavirus Lockdowns

Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we look at the role of augmented reality in new product launches, which is enabling retailers to stay connected with consumers during coronavirus lockdowns and prepare for the post-crisis retail environment.

Insight Report | May 5, 2020 Premium

Experiential Retail: VR Technology Drives Consumer Engagement and 70% Higher Conversion Rates

Due to the widespread store shutdowns amid the coronavirus pandemic, consumers are shopping online for nearly all of their discretionary needs. We explore how brands and retailers can leverage virtual reality technologies to enhance their e-commerce offerings and engage with shoppers through experiential retail—while realizing benefits such as higher purchase conversion rates and wider reach to consumers.

Deep Dive | April 30, 2020 Premium

RetailTech: Forecasting Capex Trends during Covid-19, Incorporating an Analysis of the GFC

We analyze tech and non-tech capital spending in US retail and consider the huge impacts of the coronavirus pandemic. We compare the current situation to the Global Financial Crisis of 2007–2009—which represented a similar major disruption to the global economy—in order to estimate the outlook of US capital expenditure in 2020 and 2021.