Deep Dive | March 19, 2020 Premium US Off-Price Retail: Two Companies Dominate the MarketConsumer demand remains high for off-price retail in the US. We present the defining characteristics of this typically brick-and-mortar market and discuss the top retailers by US market share—including Burlington, Nordstrom, Ross Stores and TJX Companies, Inc—with two players being particularly dominant. This report also discusses the physical footprint expansion of selected retailers, the role of e-commerce, growing product categories in the market and how traditional department stores are leveraging off-price channels. Read More
Deep Dive | March 18, 2020 Premium America’s Changing Shopping Centers: Part 1—Where the Mall Stands NowThe first report in our series America’s Changing Shopping Centers offers a data-rich exploration of where malls stand now. In particular, we look at how the rationalization of mall space has lagged store closures, suggesting a correction could be overdue. Read More
Deep Dive | March 17, 2020 Free Report Innovator Intelligence: Can Personalization and Data Privacy Co-Exist?We examine how Anagog is disrupting the personalization market in retail through its smartphone-based AI technology, which enables businesses to make personalized offers based on their customers’ real-world behavior in real time. We also discuss data privacy concerns and growing consumer expectations. Read More
Deep Dive | March 16, 2020 Premium US Social Commerce Survey: Instagram, Influencers and ShoppingWe discuss the use of Instagram by US shoppers, as part of our new report series exploring social commerce. Based on findings from a Coresight Research proprietary survey, we explore how often consumers use the photo- and video-sharing social platform to research, discover and buy products across multiple categories. In addition, we consider the impact of Instagram influencers on US social media shoppers. Read More
Deep Dive | March 9, 2020 Premium Retail Innovators: Home-Furnishing RetailersThe Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on three innovators in the home-furnishing market: DTC brand Burrow, furniture rental startup Fernish and design platform Modsy. We discuss these relatively new industry players in the context of changing consumer preferences in the furniture sector, including increasing demand for convenience and a heightened emphasis on sustainability. Read More
Deep Dive | March 3, 2020 Premium New Retail Models in E-Commerce: Opportunities To Accelerate GrowthAs part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by major e-commerce players in China and the US, including Alibaba and JD.com. We discuss how online platforms are using technologies to improve the shopping experience, implementing extended features such as dropshipping and alternative payment options, helping brands to adopt consumer-to-manufacturer business models and launching creative initiatives to extend their reach to customers. Read More
Deep Dive | March 3, 2020 Free Report Best Practices for Using Data To Futureproof RetailRetail has been undergoing seismic shifts in the last decade that have upended decades-old norms and created an entire new sets of often challenging customer expectations. The good news it, the same technology that has created these challenges also offers solutions. Read More
Deep Dive | February 25, 2020 Premium Coresight Matrix: AI Software for CommunicationOur Coresight Matrix evaluates technology leaders and emerging players in the fast-growing AI software for communication segment. Read More
Deep Dive | February 20, 2020 Premium RetailTech: How Salesforce Has Become a Juggernaut in Retail TechnologyTwo decades ago, several Oracle employees left to found their own retail technology startup. Now, Salesforce dominates the cloud-based space, offering a variety of cutting-edge solutions to help retailers integrate online and offline. Read More
Deep Dive | February 17, 2020 Premium Chinese E-Commerce Platforms: Exploring the Diverse Opportunities for BrandsWe assess China’s e-commerce landscape, which has evolved over the years to become more diverse, encompassing different verticals, cross-border commerce and social media. We highlight the moves being made by major players in the sector—such as Alibaba and JD.com—to drive traffic and better serve consumers, as well as discussing the opportunities in the China market that these platforms are offering brands and retailers. Read More
Deep Dive | February 11, 2020 Premium Is Omnichannel the Future for Furniture Retail?In the furniture sector, e-commerce continues to grow rapidly as cross-channel shopping trends evolve. The shopping journey is therefore becoming more complex, and retailers are being forced to rethink how they engage with customers. We explore how major players in the home furnishing market are investing in omnichannel transformation, as well as the challenges associated with this type of strategy. Read More
Deep Dive | February 4, 2020 Premium Private Labels in US Beauty and Personal CareWe consider the penetration of private labels in the US beauty and personal care sector over recent years and discuss the impact of contextual factors such as market fragmentation. Private labels remain a hot topic in beauty, particularly in the skincare category, and leading retailers such as Amazon and Walmart debuted private-label beauty products in 2019. We offer our view on why private labels are important for retailers as well as the challenges they present. Read More
Deep Dive | January 27, 2020 Premium US Drugstores Adapt to a Digital Age within Healthcare and BeautyWith the drugstore retail sector evolving in the face of digital disruption, we explore how two traditional pharmacy chains—CVS and Walgreens—are responding to competition from e-pharmacy startups and other online rivals. We discuss a number of key strategies that the two companies are implementing to expand their offerings. Read More
Deep Dive | January 13, 2020 Premium Can AR and VR Be Game Changers in Furniture Retail?Augmented and virtual reality technologies are slowly but surely transforming the shopping experience for consumers in both online and offline retail. We review how various store-based and digital-first furniture retailers are investing in these technologies and assess the impact, challenges and potential of these investments. Read More
Deep Dive | January 8, 2020 Premium Amazon Apparel Update: An Analysis of Listings on Amazon FashionIn collaboration with competitive intelligence provider DataWeave, we aggregated data on almost 1 million women’s and men’s clothing products listed on Amazon.com. We analyze apparel listings by category, brand and seller to identify key trends on Amazon Fashion. Read More