Deep Dive 13 minutes PremiumCoresight Matrix: AI Software for Communication Coresight Research February 25, 2020 What's InsideAs the pace of innovation increases exponentially, retail technology companies are developing powerful new machine learning-powered artificial intelligence solutions that can put new tools into the hands of retailers—and their customers. This report looks at how companies are deploying technology that can: Transcribe speech to text, translate language, create text classification models, offer personality insights and even analyze a callers tone of voice Deploy automated customer care platforms that can solve 70% of inquiries, no human involvement required. Deploy bots onto messaging apps such as Facebook Messenger and WhatsApp. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Market Navigator: US Grocery Retailing—Executive SummaryFebruary 2024 US Retail Sales: Growth Accelerates—Electronics Stores Rebound; Nonstore Retailers See Strong GrowthMall Visits Slump as Fall Nears: US Consumer Survey Insights 2023, Week 36Weekly US and UK Store Openings and Closures Tracker 2023, Week 22: B&M Drives UK Openings