Deep Dive 13 minutes PremiumCoresight Matrix: AI Software for Communication Coresight Research February 25, 2020 What's InsideAs the pace of innovation increases exponentially, retail technology companies are developing powerful new machine learning-powered artificial intelligence solutions that can put new tools into the hands of retailers—and their customers. This report looks at how companies are deploying technology that can: Transcribe speech to text, translate language, create text classification models, offer personality insights and even analyze a callers tone of voice Deploy automated customer care platforms that can solve 70% of inquiries, no human involvement required. Deploy bots onto messaging apps such as Facebook Messenger and WhatsApp. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Thinking Differently About Tech and Data To Drive Profit: The 3x3x3 FrameworkWeekly US and UK Store Openings and Closures Tracker 2023, Week 7: UK Openings Up 46%US Consumer Tracker: A Potential Shift from Services to Retail?US Apparel and Beauty Spending Tracker, May 2023: Clothing, Footwear and Beauty Spending Growth All Moderate Further