Deep Dive 13 minutes PremiumCoresight Matrix: AI Software for Communication Coresight Research February 25, 2020 What's InsideAs the pace of innovation increases exponentially, retail technology companies are developing powerful new machine learning-powered artificial intelligence solutions that can put new tools into the hands of retailers—and their customers. This report looks at how companies are deploying technology that can: Transcribe speech to text, translate language, create text classification models, offer personality insights and even analyze a callers tone of voice Deploy automated customer care platforms that can solve 70% of inquiries, no human involvement required. Deploy bots onto messaging apps such as Facebook Messenger and WhatsApp. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Consumers Dine Out at Record-High Rates: US Consumer Survey InsightsWeekly US and UK Store Openings and Closures Tracker 2023, Week 23: US Closures Up 61%4Q22 US Earnings Season Wrap-Up: Retailers See Mixed Results as Discretionary Demand Remains WeakHoliday 2023: US Holiday Homestretch—Amazon and Off-Pricers Poised To Win This Season