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Retail-Tech Landscape: Online Shopper Convenience

Ensuring convenient and seamless e-commerce experiences is indispensable for retailers to succeed in today’s hyper-competitive retail environment. We present selected startups globally whose technology solutions support retailers in online shopper convenience.

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Product TypeInsight Report | Premium

Three Months to Singles’ Day: Logistics Infrastructure and the Supply Chain—Leveraging Services of China’s E-Commerce Platforms

We continue our countdown to Singles’ Day by exploring the logistics and supply chain services of four major e-commerce platforms in China—Alibaba (Cainiao), JD.com (JD Logistics), Douyin and Kuaishou—covering their international reach, sustainability initiatives and technological capabilities.

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Product TypeDeep Dive | Premium

Retail Tech Landscape: In-Store Shopper Convenience

Convenience is imperative in today’s increasingly omnichannel retail environment and retailers should focus on removing friction points and giving shoppers more control across their purchase journeys. We present selected startups globally offering innovative solutions for in-store shopper convenience.

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Product TypeCompany Profile | Premium

Macy’s, Inc. (NYSE: M) Company Profile

Macy’s is a US-based retailer of accessories, apparel, cosmetics, home furnishings and other consumer goods. Headquartered in New York City, the company operates stores across the US (including Puerto Rico and Guam), plus in Dubai and Kuwait under license agreements.

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Product TypeInsight Report | Premium

RetailTech: Associate Enablement Technologies—Using the Strengths of In-Store Staff as an Advantage Over E-Commerce Players

Artificial intelligence (AI)-powered clienteling tools enable retailers to leverage one of their most valuable assets: the store associate. We explore how retailers can arm their associates with technology to offer better, more knowledgeable service and so gain an advantage over e-commerce players.

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