Reasons to Read

Douyin and Kuaishou are two major short-video platforms in China, and both have been expanding to incorporate e-commerce functionality. 

We discuss how brands and retailers can leverage these platforms as part of their digital marketing strategies. In doing so, we explore the following topics: 

  • The user profiles of Douyin vs. Kuaishou—considering total active users, as well as city and age demographics 
  • The content distribution models of each platform 
  • E-commerce capabilities and recent developments, including in livestreaming and strategic partnerships 
  • Examples of successful marketing campaigns on Douyin and Kuaishou—including Dior and Midea, respectively 
  • Advertising options on each short-video platform that brands can use to gain impressions and drive engagement 
  • Implications for brands and retailers 

Click here to read the previous report in the Insights from China series, which explored how brands can create effective marketing campaigns using China’s largest micro-blogging platform, Weibo.

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We present Three Things You Need To Know on Social Commerce Platforms—Diverse Opportunities for Brands and Retailers. Find the full report here.

Reasons to Read

JD.com launched its annual 6.18 Shopping Festival on May 25, 2020, marking the start of the event’s pre-sale period. In the wake of the Covid-19 crisis, we explore how the e-commerce platform has upgraded its services for this year’s festival through the following initiatives: 

  • Price and returns guarantees 
  • A move into real estate through a new partnership with Zhongjun Group 
  • Fast logistics and delivery options 
  • Brand alliances to offer extended benefits to shoppers and PLUS loyalty program members 
  • Driving the C2M (consumer-to-manufacturer) model 
  • The integration of e-commerce with physical retail to provide a boundaryless shipping experience. 

This report also includes a timeline of key events around JD.com’s 6.18 Shopping Festival, which was first launched in 2004.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak in China. 

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QUESTION OF THE WEEK: What Are the Most Important Best Practices for Retailer-Supplier Collaboration?

The most important best practice for successful retailer-supplier collaboration is “ensuring greater availability of products in line with market demand,” as it was cited by 38% of respondents in our March 2020 proprietary survey of global grocery/drug retailers and CPG suppliers. Following closely behind is “building strategic partnerships to enable truly collaborative joint business planning,” which was identified by 35% of all respondents.

What Are the Most Important Best Practices for Retailer-Supplier Collaboration?

Reasons to Read

This report provides select findings from Coresight Research’s June 3 survey of US consumers on the coronavirus crisis. We asked respondents about the impact of the pandemic on their behaviors and expectations, with a focus on implications for retailers.

This report is available for free and can be accessed by registering for a free account. Selected findings in this report include:

  • Whether consumers think that US retailers should source fewer products from China because of the coronavirus pandemic.
  • Whether consumers expect to avoid public places or change travel arrangements once the coronavirus lockdowns are eased and businesses reopen—we look at week-over-week changes.
  • Whether respondents expect to retain behaviors from the coronavirus outbreak period—including changed shopping habits.

Our full report is available to premium subscribers and includes further findings:

  • Whether the coronavirus has had an effect on respondents’ willingness to buy products that are made in China.
  • The types of places respondents expect to avoid after lockdowns end, and how long consumers expect to retain avoidance behaviors for.
  • When respondents expect their spending levels to return to normal.
  • How long consumers expect the impacts of the Covid-19 crisis to last in the US.
  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products.
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories.

Our latest research provides an update to our previous reports, which were based on surveys undertaken on May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here.

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Reasons to Read

Coresight Research’s June 3 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail.

We gauged US consumer sentiment to sourcing in China, including:

  • Whether consumers think that US retailers should source fewer products from China because of the coronavirus pandemic.
  • Whether the coronavirus has had an effect on respondents’ willingness to buy products that are made in China.

We discuss a number of survey findings on expected behavior after lockdowns end, including:

  • Whether respondents expect to avoid public areas or travel once lockdowns end—and which types of places or travel they will avoid.
  • How long consumers expect to avoid public places or travel for.
  • When respondents expect their purchasing levels to return to normal.
  • How long consumers expect the impacts of the Covid-19 crisis to last in the US.
  • Whether respondents expect to retain behaviors from the coronavirus outbreak period—and if so, which behaviors and for how long.

We also provide trended data for a number of our regular weekly questions on spending and shopping:

  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products; we provide trended data for a number of categories such as apparel, beauty and furniture/home products.
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories.

The findings provide an update to our previous reports, which were based on surveys undertaken on May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18. We provide week-over-week comparisons for most metrics.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

In addition to this survey, click here to view additional coverage of the coronavirus outbreak.

 

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Reasons to Read

Our weekly Earnings Insights reports feature highlights from recent management commentary at major US retailers within our Coresight 100 coverage list, as they report first-quarter 2020 earnings. We condense what retail companies are reporting regarding the following key content, with a focus on the impact of the coronavirus crisis:

  • Management commentary on demand trends in the first quarter and subsequent weeks (where reported)—including comparable sales growth, details on consumer demand by category or channel and qualitative insights
  • Sales retention rates through e-commerce as nonfood retailers have been forced to temporarily close nonessential stores
  • Details on early performance of reopened stores, where these have been provided
  • The outlook for demand, as reflected in revenue guidance or more qualitative commentary on the shape or strength of demand—helping to build a picture of what US retail expects the recovery in consumer demand to look like

This week, there are highlights from companies that reported in the week ended June 7, including American Eagle Outfitters, Gap Inc. and RH.

Read the Earnings Insights 1Q20, Week 2 report here.

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” looks at how US retailers are dealing with excess inventory as they reopen stores post Covid-19 lockdowns.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

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Reasons to Read

We review comparable sales metrics reported by Costco for the month of May 2020, including the following:

  • Year-over-year same-store sales growth—global and US comps
  • Global online comparable sales
  • Performance by segments

We also consider the factors that impacted comparable sales in May, including the coronavirus pandemic and gasoline price deflation.

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We present Three Things You Need To Know on Coronavirus Insights: US Survey Update—Hints of Renewed Consumer Optimism as Lockdowns Ease. Find the full report here.

Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • A week-by-week comparison of store openings and closures in the US and UK year to date in 2020
  • What is happening in retail in the US and UK this week
  • Year-to-date 2020 major US and UK store openings and closures
  • 2020 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Burlington Stores, Dollar Tree and Tuesday Morning in the US, and ALDO and Monsoon Accessorize in the UK. We also discuss quarterly store opening and closure settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

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We present Three Things You Need To Know on Earnings Insights 1Q20, Week 2: Evidence of Pent-Up Consumer Demand as US Lockdowns Ease and Stores Reopen. Find the full report here.

Reasons to Read

Building on its strength in databases, which are the foundation for nearly all enterprise and business applications, technology company Oracle has branched out into other software categories, becoming a leader in areas such as ERP software, finance, CRM and supply chain management.  

Exploring Oracle’s position in today’s competitive ERP market landscape, this report covers the following key content: 

  • Recent product launches in retail  
  • Major competitors, competitive advantages and challenges/risks  
  • Retail strategy and product offerings—across omnichannel, merchandisingsupply chain and more 
  • Major milestones and key acquisitions  
  • Corporate strategy and product overview—including cloud infrastructure/applications and on-premise infrastructure 
  • Financial overview and market share 

Click here read more about ERP software. 

As part of our series of RetailTech profiles, previous reports include deep dives into SAP and Salesforce. 

 

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Reasons to Read

Part of the Coresight Research & Blue Yonder Open for Business webinar series, we present the transcript from our conversation with Katie Finnegan, Chief Consumer Experience and E-Commerce Officer at Rite Aid, on May 13, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar offered insights into retail challenges and technological innovations in the context of the coronavirus pandemic and beyond.

The discussion covered the following key topics:

  • The appetite for innovation—including how retailers are quickly adjusting to better serve customers
  • The changing nature of the workforce, shaped by Covid-19
  • Value proposition and the role of the physical store

In addition, we reviewed responses from webinar attendees to a live poll around leveraging technology and forecasting demand. A Q&A session also prompted conversation around dark stores, on-demand manufacturing and data privacy.

Click here to watch the video recording of this webinar.

To register for future Coresight Conversations webinars, please click here.

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Reasons to Read

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. This report updates the scores based on financial reports and retailer store-reopening announcements in the context of easing lockdowns.

We rank the companies according to the following metrics: financial strength; whether the company sells products offline, online and internationally; and the length of tenure of the CEO.

We highlight the top 10 retailers in our ranking and provide commentary on the companies that have seen the biggest score changes from the original index.

Click here to read the original Coronavirus Retail Robustness Index, published on March 26, 2020.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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