Reasons to Read

On September 8, 2023, Kroger and Albertsons announced that, in connection with their $24.6 billion merger proposed in October 2022, they have entered into a definitive agreement with C&S Wholesale Grocers to sell physical locations in the US.

We provide details of the agreement and the geographies that will likely see store divestitures, based on our analysis of the grocery companies’ store locations.

Companies mentioned in this report include: Albertsons, Aldi, C&S Wholesale Grocers, Kroger, Walmart

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Introduction

Coresight Research is a research partner of Groceryshop 2023, which will take place during September 19–21, 2023, in Las Vegas, Nevada, US.

On Tuesday, September 19, the “Shark Reef” Startup Pitch competition will see 12 early-stage innovators compete to win the Judges’ Choice and Audience Choice awards. The competition will span three sessions in Track 3, beginning at 3.15 p.m. and concluding at 5.35 p.m. PT (local time of the event).

In this report, we preview the pitch competition, covering its format and the judging panel as well as an introduction to each participating innovator.

Groceryshop 2023 “Shark Reef” Startup Pitch Competition: Preview

Event Format and Judging Panel

Deborah Weinswig, CEO and Founder of Coresight Research, will emcee the Groceryshop 2023 “Shark Reef” Startup Pitch competition as well as feature on the judging panel. The event will comprise two rounds:

  • Round 1. All competitors will present for three minutes on how their innovative technologies are addressing important challenges in grocery. Weinswig will conduct a short Q&A session following each presentation. The audience will have the opportunity to rate each company, with six companies progressing to the next round based on the judges’ deliberation and audience ratings.
  • Round 2. The finalists will each participate in a more in-depth, five-minute Q&A session with the judging panel.

The judges will then decide the Judges’ Choice winner, and the audience ratings will determine the Audience Choice winner.

Weinswig will be joined by three experts on the judging panel:

  • Ashley Hartman, Managing Partner at Bluestein Ventures
  • Matt Nichols, General Partner at Commerce Ventures
  • Carle Stenmark, General Partner at VMG Partners

Innovative Solutions Across Four Areas of Disruption in Retail

The participating startups satisfy the following selection criteria:

  • Business-to-business (B2B) solution
  • Pre-Series A—funding of less than $8 million
  • Founded within the last five years (since 2018)
  • Scalable—strong growth prospects
  • Highly differentiated—solving key industry challenges with innovative technology

Coresight Research categorizes the 12 startups into four areas of disruption in retail.

1. Artificial Intelligence (AI)

Innovators specializing in AI are helping retailers optimize their operations by providing insights and recommendations based on data analysis. AI is being used to optimize demand forecasting and pricing, as well as to improve personalization to enhance the overall customer experience.

Startups: Guac, Luca, Native AI

2. Inventory Management and Supply Chain

Companies focused on inventory management and supply chain visibility are using technology to help retailers reduce waste and enhance sustainability, optimize inventory levels and improve product availability.

Startups: Envelope, Mammoth, TAINR

3. Marketing and Loyalty

Startups in this category are helping retailers enhance customer engagement and loyalty by providing personalized marketing campaigns and loyalty programs. They are using data analytics to understand customer behavior and preferences and provide targeted recommendations through a variety of physical and digital channels.

Startups: 3mint, AndesML, Crafted, Swish Brand Experiences

4. E-Commerce Fulfillment

Companies focused on improving e-commerce fulfillment processes—including delivery and returns—are using technology to provide faster and more efficient delivery options and improve the overall customer experience.

Startups: Bevz, Instock.com

Figure 1. Groceryshop 2023 “Shark Reef” Startup Pitch: 12 Innovators Across Four Areas of Retail Disruption

A diagram of different areas of disruption Description automatically generated
Source: Coresight Research

 

The Competing Innovators

3mint

  • Speaker: Tom Borgers, Founder and CEO
  • Area of Disruption: Marketing and loyalty
  • Year Founded: 2022
  • Headquarters: New York, New York, US

CPG brands struggle to establish direct digital engagement channels with their customers to overcome their reliance on indirect retail channels. This makes it hard for consumer-packaged-goods (CPG) brands to drive customer loyalty because they cannot effectively communicate with their customers. 3mint’s omnichannel loyalty platform for CPG brands combines with an end-consumer wallet to enable brands and retailers to establish direct communication and engagement with customers in their largest sales channels—allowing shoppers to earn and redeem rewards through the same retail channels they already frequent.

By capturing more first-party customer data and incorporating retail customers into their engagement funnel, 3mint’s platform empowers brands and retailers to build loyalty across online and offline channels, driving repurchase and increasing customer lifetime value.

AndesML

  • Speaker: Tomás Gazmuri, Co-Founder and CEO
  • Area of Disruption: Marketing and loyalty
  • Year Founded: 2021
  • Headquarters: Santiago, Region Metropolitana, Chile

Retail advertising is undergoing a significant shift toward retail media networks (RMNs) due to changes in the privacy landscape and increased demand for more accountable advertising. AndesML aims to revolutionize e-commerce monetization by transforming businesses into multichannel advertisement networks using an AI-powered technology platform.

The company offers a fast, cost-effective alternative to in-house builds, enabling online companies to introduce an advertisement-based revenue stream and optimize their ranking systems, working directly with their sellers to promote products on-site.

Through proprietary algorithms, AndesML delivers a personalized experience to the end consumer, generating sales for third-party vendors as well as providing e-commerce marketplaces with a new revenue stream.

Bevz

  • Speaker: Jason Vego, Co-Founder and CEO
  • Area of Disruption: E-Commerce Fulfillment
  • Year Founded: 2020
  • Headquarters: Los Angeles, California, US

Bevz is looking to revolutionize the snack and beverage industry at a hyper-local level through convenience stores. Convenience stores miss out on revenue opportunity every year due to mismanaged inventory and lost sales, both in-store and online. Bevz addresses this issue by offering an array of features that empower convenience stores to thrive in an increasingly competitive and omnichannel retail landscape.

The company’s SaaS (software-as-a-service) platform automates convenience-store inventory purchasing from snack and drink distributors and transforms the way retailers sell in-store through their point of sale (POS) system and online through their e-commerce and delivery apps. Its inventory management tools enable store owners to have full control of inventory with one product library, adjust prices that update on delivery apps, accept orders from third-party delivery partners such as DoorDash, Uber Eats and Postmates, and get delivery-driver status updates from one centralized platform.

Crafted

  • Speaker: Sarah Nesheim, Co-Founder
  • Area of Disruption: Marketing and loyalty
  • Year Founded: 2021
  • Headquarters: New York, New York, US

Crafted specializes in providing quality user-generated content (UGC) for food and beverage brands, aiming to increase brand awareness and conversion through authentic videos that offer social proof. The company’s platform connects brands with a vast network of food content creators, allowing them to scale their content needs as they launch in new retail locations. Crafted focuses on delivering high-performing content by implementing an internal video-review process that consistently produces videos that outperform other UGC providers and in-house content teams.

The platform’s geo-targeted campaigns ensure that brands don’t waste money promoting products in locations where they aren’t available, further optimizing marketing efforts and maximizing return on investment.

Envelope

  • Speaker: Khuldoon Bukhari, Co-Founder and CEO
  • Area of Disruption: Inventory management and supply chain
  • Year Founded: 2020
  • Headquarters: Tallinn, Harjumaa, Estonia

The retail landscape is currently faced with challenges in maintaining optimal on-shelf inventory availability. Envelope offers an AI-driven retail management platform, called enRetail, that leverages cameras to monitor shelves in real time, eliminating the need for manual shelf audits.

The enRetail platform provides automated task management and on-shelf availability analysis and insights, enabling retailers to improve efficiency and productivity, reduce losses, maximize revenue and improve the customer experience. The platform offers features such as restocking alerts, staff performance analysis and stock level monitoring, making it easier for retailers to manage their inventory and staff.

Guac

  • Speaker: Euro Wang, Co-Founder and CEO
  • Area of Disruption: AI
  • Year Founded: 2020
  • Headquarters: San Francisco, California, US

Food waste and inventory management are critical challenges in grocery retail. Guac specializes in AI-powered demand forecasting for grocery retailers, aiming to help retailers cut food waste, increase on-shelf availability and reduce manual ordering mistakes in order to increase revenue. By offering daily, SKU stock keeping unit)-level predictions for all departments, Guac enables grocers to optimize inventory management and streamline their ordering processes.

By integrating machine-learning technology with hundreds of external data points tailored to individual stores, Guac’s algorithm delivers accurate predictions, enabling retailers to avoid over-ordering and maintain fuller shelves, ultimately leading to increased sales and improved customer loyalty.

Instock.com

  • Speaker: Yegor Anchyshkin, Co-Founder and CEO
  • Area of Disruption: E-commerce fulfillment
  • Year Founded: 2020
  • Headquarters: Burlingame, California, US

Robotics-as-a-service company Instock.com aims to help retailers reduce the cost of picking and packing orders through automation. The company provides a robotic fulfillment solution that has a small footprint and is flexible and accessible for operators of all sizes. Instock.com’s system comprises grids, bins, autonomous robots (which are the only moving element of the system) and Incloud, cloud software that orchestrates the system’s fulfillment-related operations.

Using the Instock.com system, retailers can use existing spaces to manage their orders, rather than building new warehouses on the outskirts of towns, which is particularly advantageous for e-commerce retailers looking to target consumers in urban areas. Instock.com has designed its robots to work effectively in small (1,000 square feet) and oddly shaped spaces, balancing handling many items with processing orders quickly.

The company also offers a simulation environment where businesses can build a high-fidelity digital twin of their fulfillment site to quickly evaluate the economic benefits of working with Instock.com.

Luca

  • Speaker: Tanvi Surti, Co-Founder and CEO
  • Area of Disruption: AI
  • Year Founded: 2022
  • Headquarters: San Francisco, California, US

Luca is an AI-powered co-pilot for enterprise retailers that identifies revenue- and profit-boosting opportunities in product pricing. Luca’s AI software recommends pricing increases and decreases across similar SKUs, specifying the opportunity size in both revenue and profit across dollar and percentage terms. Luca contextualizes each opportunity by giving a confidence level in the recommendation, based on availability of sales data for that product.

The company’s technology is intended to be complementary to human decision-makers within retail organizations, bolstering their capabilities by converting large amounts of data about the business into clear and actionable recommendations.

Luca enables retailers to refresh their pricing plans as often as needed, ensuring alignment with evolving financial objectives, with dynamic price adjustments driven by real-time demand and supply signals. Its monitoring system acts as a safeguard by alerting businesses to potentially harmful price changes. By responding to competitors’ moves, unveiling opportunities for product bundles and clearance sales, fine-tuning free shipping thresholds and crafting nuanced promotions, Luca empowers retailers to make data-driven decisions around pricing.

Mammoth

  • Speaker: Julia Cohen, Co-Founder and CEO
  • Area of Disruption: Inventory management and supply chain
  • Year Founded: 2022
  • Headquarters: New York, New York, US

Grocery retailers face challenges in managing volatile global supply chains and adapting to unpredictable consumer demand patterns. Mammoth is an intelligent supply chain platform that leverages real-time data and AI to help high-growth food companies build more efficient, responsive and resilient supply chains.

Embedding climate intelligence into day-to-day decision-making, Mammoth enables supply chain teams to reduce climate impact and risk while equipping commercial teams with the data they need for reporting to investors, retailers and consumers. The company’s platform helps businesses automate and optimize their supply chain across the areas of planning, procurement, management and measurement.

By consolidating data and key performance indicators, automating and optimizing supply plans, and incorporating climate intelligence and risk assessment into planning and procurement workflows, Mammoth enables brands to navigate the rapidly changing business landscape effectively. In addition to enhancing supply chain efficiency, Mammoth’s platform also focuses on sustainability and resilience, helping companies reduce their environmental impact and mitigate risks associated with climate change.

Native AI

  • Speaker: Frank Pica, Co-Founder and CEO
  • Area of Disruption: AI
  • Year Founded: 2018
  • Headquarters: New York, New York , US

Retail companies increasingly need access to reliable and timely consumer insights to make informed decisions about their products and services. Native AI is an always-on market intelligence platform that leverages generative AI to help businesses create enhanced customer experiences. The platform uses natural language processing (NLP) and AI to convert unstructured data into digestible visuals and actionable insights for brands. Native AI’s platform offers a comprehensive suite of solutions, including product cataloging, sentiment analysis, competitive scouting, persona building, message optimization and more.

Native AI’s proprietary digital-twin technology uses generative AI to create clones of target customers using billions of parameters. This allows businesses to ask specific questions about their products and receive unbiased answers in minutes, compared to the weeks it would take to execute a focus group or survey.

Swish Brand Experiences

  • Speaker: Adam Stave, Founder and CEO
  • Area of Disruption: Marketing and loyalty
  • Year Founded: 2022
  • Headquarters: Northville, Michigan, US

Swish Brand Experiences offers a data-driven product-sampling platform for brands and retailers. With a mission to modernize and optimize product sampling, the company aims to elevate customer loyalty, strengthen supplier relationships and seamlessly expand retail media capabilities, while rewarding shoppers.

Harnessing real-time customer order data, Swish Brand Experiences integrates full-size complimentary products into online grocery orders on behalf of CPG brands. Managing this process end-to-end, the Sponsored Product Sampling platform offers tailored customer experiences, empowers brands with performance insights, and enables retailers to extend their retail media reach.

TAINR

  • Speaker: Kathy Silva, Founder and Chief Operating Officer
  • Area of Disruption: Inventory management and supply chain
  • Year Founded: 2021
  • Headquarters: Los Angeles, California, US

TAINR is a package-refill technology provider. Its smart refill kiosks eliminate the need for single-use plastic packaging while addressing the inefficiencies that come from managing packaged goods: the kiosks automatically weigh and dispense shopper orders into plastic-free containers.

TAINR gives brands and retailers the ability to track inventory data in real time, providing insights into shopper behavior to optimize supply and demand.

TAINR’s packageless offerings also help brands and retailers become more operationally sustainable, aligning with a current market focus on sustainability, including among consumers and other stakeholders.

Notes

Groceryshop 2023 “Shark Reef” Startup Pitch details and participating innovators accurate as of September 13, 2023.

Introduction

Coresight Research is a research partner of Groceryshop 2023, which will take place during September 19–21, 2023, in Las Vegas, US. Groceryshop is an annual conference that helps businesses navigate the evolving grocery landscape, exploring the latest business models, advanced technologies and shifting consumer behaviors.

This report offers a guide to notable sessions for attendees across five major themes identified by the Groceryshop team: unified shopping experience, game-changing efficiency and future-proofing, new growth opportunities, win-win relationships and organizational evolution. We also highlight the “Shark Reef” Startup Pitch competition (which will take place on the first day of Groceryshop). All times in this report are PT (local time of the event).

To ensure you don’t miss out on critical insights, we will provide regular coverage of Groceryshop 2023 on coresight.com.

Closing the event, leaders of the Groceryshop Content Team will host the “Groceryshop Key Takeaways” session in Track 4 at 3.00 p.m. on Thursday, September 21. Coresight Research will publish a wrap-up of everything you need to know from Groceryshop 2023 after the event.

  • Dive into the US grocery retail market with our Market Navigator, which explores growth, inflation, competition, trends and strategies.

Guide to Groceryshop 2023: Coresight Research Insights

Notable Sessions Across Five Major Themes

1. Unified Shopping Experience

A consumer-centric retail strategy takes full advantage of physical stores and consumer data to create engaging experiences. With the infinite choices available to today’s shoppers, good shopping experiences are a differentiator. Brands and retailers must remain consistent in their efforts to create memorable experiences for their customers both online and in physical stores, weaving hospitality into all consumer touchpoints.

In building omnichannel experiences for consumers, retail companies must ensure data integration, inventory visibility, seamless checkout, a user-friendly website and mobile app, social commerce integration, flexible fulfillment options, analytics and employee training.

Below, we present notable sessions relevant to this theme.

Time Session Track Speakers/Panelists
Tuesday, September 19
3.15 p.m. –3.55 p.m. Case Studies: Tactics for Unifying Online and In-Store Grocery 1. Creating Outstanding Shopping Experiences Steve Henig, Chief Customer Officer, Wakefern Food Corp

Tammy Ackerman, VP, Retail E-Commerce, Treasury Wine Estates

Manish Sharma, VP and GM Omni-commerce, The Kellogg Company

Ben Miller, Director of Original Content, Groceryshop (Emcee)

Wednesday, September 20
4.00 p.m. –4.40 p.m. Strategies for Omnichannel Fulfillment and Delivery 2. Optimizing the Grocery Supply Chain Jennifer McKeehan, SVP, End to End Delivery, Walmart US, Walmart

Fuad Hannon, VP, New Business Verticals, DoorDash

Mustafa Bartin, CEO, Migros Turkey Retail

John Carroll, President of Digital Commerce & Advanced Analytics, Acosta Group (Interviewer)

4.50 p.m.–5.30 p.m. Breakthrough Physical Retail Experiences for Omnichannel Shoppers 1. Meeting Ever-Changing Consumer Needs Dave Steck, VP, IT Infrastructure & Application Development, Schnuck Markets

Jody Wasbro, SVP, Strategy & Experience Design, WD Partners

Ben Miller, Director of Original Content, Groceryshop (Presenter & Interviewer)

Thursday, September 21
9.35 a.m.–10.15 a.m. Track Keynote: Serving the On-the-Go Consumer 3. The Convergence of Grocery, Convenience and QSR Cara Keating, Chief Customer Officer, Frito-Lay North America, PepsiCo

Shefali Kapadia, Managing Editor, CPG Specialist, Financial Times (Interviewer)

Related Coresight Research reports:

2. Game-Changing Efficiency and Future-Proofing

The adoption of advanced technologies such as artificial intelligence (AI), generative AI and automation will redefine grocery operations by improving efficiency, enabling data-driven decision-making, elevating customer experiences and transforming supply chain management.

Coresight Research estimates that global retail revenues generated because of AI technologies will grow to $38.6 billion in 2030, representing a CAGR of 23.9% from 2023. In the same time frame, the global generative AI software market (service providers’ estimated revenue) will grow at a CAGR of 90.3%, to $74.8 billion, we estimate. The Coresight Research CORE framework for generative AI in retail serves as a navigation tool for retail companies exploring the use cases of generative AI in the industry. However, challenges such as data privacy, bias, hallucinations and a lack of customer trust must be addressed to successfully implement generative AI technologies.

Ahold Delhaize is one of the leading retail companies investing heavily in technology. In its most recent earnings call on August 9, 2023, the company reported that it is doing so to fuel growth, enhance customer experiences and secure industry-leading margins. Initiatives involve embracing transformational changes in the operating model, with a focus on new business models, automation, technology and data. CEO of Ahold Delhaize USA, JJ Fleeman, will deliver a keynote speech on the first day of Groceryshop 2023.

Below, we present notable sessions relevant to this theme.

Time Session Track Speakers/Panelists
Tuesday, September 19
10.40 a.m.–11.00 a.m. Keynote Keynote (Oceanside Ballroom) Rodney McMullen, Chairman & CEO, Kroger

Melissa Repko, Retail & Consumer Reporter, CNBC (Interviewer)

12.45 p.m.–1.05 p.m. Moments that Matter: Delivering Connected Omnichannel Experiences Keynote (Oceanside Ballroom) JJ Fleeman, CEO, Ahold Delhaize USA

Joe Laszlo, VP Content, Groceryshop (Interviewer)

4.55 p.m.–5.35 p.m. Track Keynote: Tapping Generative AI to Elevate Shopping Experiences 1. Creating Outstanding Shopping Experiences Surabhi Pokhriyal, Chief Digital Growth Officer, Church & Dwight

Veeral Shah, Chief Digital & E-Commerce Officer, Nestlé USA

Nick Handrinos, Vice Chairman, Retail & Consumer Products Leader, Deloitte (Interviewer)

Wednesday, September 20
8.45 a.m.–9.25 a.m. Generative AI Tools for Grocery & CPG 3. Technology Solution Spotlight Kathleen Mitford, Corporate VP, Global Industry, Microsoft

Matt Swalley, Co-Founder & Chief Business Officer, Omneky

Jeff Erickson, Co-Founder & Chief Product Officer, Viable

Graham Hogg, Co-Founder & CEO, see6

Rupal Parekh, Partner, Work & Co (Interviewer)

9.35 a.m.–10.15 a.m. Leveraging Automation Across the Organization 2. Achieving Operational Efficiencies Amitabh Mall, Chief Analytics Officer & Managing Director, wiq, Woolworths Group

Prabash Coswatte, Chief Administrative Officer, Heritage Grocers Group

Alicia LeBeouf, Head of Industry – Retail, Marketplaces, & Grocery, Meta

Sebastian Bak, Partner & Managing Director, Boston Consulting Group (Interviewer)

4.00 p.m.–4.40 p.m. Technologies Transforming Store Operations and Empowering Associates 3. Technology Solution Spotlight David von Laskowski, President & CEO, Picadeli & Greenfood Group

Jacqueline Claudia, CEO, SmarterX

Brad Bogolea, Co-Founder & CEO, Simbe Robotics

Jordan Fisher, Founder & CEO, Standard AI

Tony Ward, Retail Leader, Ernst & Young (Interviewer)

4.50 p.m.–5.30 p.m. Technologies Powering Engaging Shopping Experiences 3. Technology Solution Spotlight Neha Singh, Founder & CEO, Obsess

Devo Harris, Founder & CEO, Adventr

Matt Eichorn, Co-Founder, President & CEO, Freeosk

Shariq Siddiqui, Founder & CEO, Veeve

Bernardine Wu, Executive Managing Director, OSF Digital (Interviewer)

Related Coresight Research reports:

3. New Growth Opportunities

  • Diversification beyond traditional offerings will unlock new revenue streams. Increased focus among stakeholders on sustainability, as well as trends in health-conscious consumption, meal kits and gourmet selections, present opportunities for brands and retailers.
  • Grocery brands and retailers are responding to evolving consumer preferences and lifestyles by changing how they stock and market their products, with many businesses offering new health and wellness products across the edible and non-edible subcategories or implementing clear labeling that highlights a product’s nutritional ingredients or sourcing journey, making it easier for consumers to make informed buying decisions.

Below, we present notable sessions relevant to this theme.

Time Session Track Speakers/Panelists
Tuesday, September 19
11.00 a.m.–11.20 a.m. The Joys and Challenges of Scaling Mission-Driven Brands Keynote (Oceanside Ballroom) Seth Goldman, Co-Founder and CEO, Eat the Change

Joe Laszlo, VP Content, Groceryshop (Interviewer)

3.15 p.m.–3.55 p.m. New Industry Research: Consolidation, Inflation and Other Trends Shaping Grocery 2. Thriving in a New Grocery Environment Scott Moses, Partner & Head of Grocery, Pharmacy & Restaurants Investment Banking, Solomon Partners

Karen Short, Managing Director, Credit Suisse

Lorelei Bergin, VP, North American Retail, NielsenIQ

HG O’Connell, Content Director, Groceryshop (Emcee)

4.55 p.m.–5.35 p.m. Track Keynote: Embracing Innovation During Uncertain Times 2. Thriving in a New Grocery Environment Tim Simmons, Chief Product Officer, Sam’s Club

Sarah Engel, President, January Digital (Interviewer)

Kristen Riggs, President, Salty Snacks, The Hershey Company

Melissa Repko, Retail & Consumer Reporter, CNBC (Interviewer)

Wednesday, September 20
4.00 p.m.–4.40 p.m. Sustainability and Purpose-Driven Initiatives Generating Business Value 1. Meeting Ever-Changing Consumer Needs Beatrice Dixon, Founder, CEO & Chief Innovation Officer, The Honey Pot

Brandon Vick, VP, North America Fabric Care, P&G

Ben Eppler, Partner & Managing Director, Boston Consulting Group (Interviewer)

Thursday, September 21
8.45 a.m.–9.25 a.m. Making Grocery Retail a Health and Wellness Destination 2. Unlocking New Growth Opportunities Rhasheda Boyd, VP, Better Choice Snacking Portfolio, Frito-Lay North America

Ron Bonacci, VP of Advertising & Marketing, Rouses Markets

Irina Pelphrey, VP, Health & Managed Care, Albertsons Companies

Gary Hawkins, Founder & CEO, Center for Advancing Retail and Technology (CART) (Interviewer)

12.10 p.m.–12.30 p.m. Unlocking Growth in Grocery: A New Approach Keynote (Oceanside Ballroom) Aaron Wiese, President, Hy-Vee

Donna Tweeten, President, Hy-Vee

Ben Miller, Director of Original Content, Groceryshop (Interviewer)

9.35 a.m.–10.15 a.m. Winning Product Assortment Strategies 2. Unlocking New Growth Opportunities Chad Petersen, SVP, E-Commerce, Lowes Foods/Alex Lee Retail

Jay Owen, Co-Founder & Chairman, Dom’s Kitchen & Market

Jennie Perry, Chief Marketing Officer, Grove Collaborative

Angus McOuat, Partner, McKinsey & Company (Interviewer)

1.50 p.m.–2.50 p.m. Merchandising Innovations that Drive Category Growth 2. Extended Research and Tactical Insights: Growth Opportunities Brandon Yahn, Co-Founder & Partner, Convivialité Ventures (Pernod Ricard)

Jayme Jansky Beck, Head of Field Omni-Shopper Marketing, Unilever

Frances Dillard, VP, Brand & Product Marketing, Driscoll’s

Elizabeth Harris, Chief Strategy Officer, Arc Worldwide (Presenter & Interviewer)

Related Coresight Research reports:

4. Win-Win Relationships

Amid changing market conditions such as fast-developing e-commerce and discount channels, retailers are under immense pressure to fulfill customer needs, forecast category demand, manage supply chain processes and generate growth. In grocery and adjacent sectors, it has become more important than ever for retailers to adapt quickly to changing consumer behavior and market trends. Retailers can achieve this through effective shopper-centric collaboration with their suppliers, but shared goals and a single version of the truth are key. Grocers and suppliers should also work closely to ensure efficient sourcing, sustainable practices and reduced environmental impact, benefiting both parties and addressing growing consumer concerns about ethics and sustainability.

Kroger announced on August 15, 2023, that it is working with 80 Acres Farms, a global vertical farming company to bring fresh, clean produce to more households. 80 Acres Farms grows pesticide-free produce, including salad blends, herbs and tomatoes. Currently, the company operates production farms in Ohio and Kentucky, as well as research facilities in Arkansas and The Netherlands. Kroger brought 80 Acres Farms’ fresh produce to new geographies, including Georgia, Michigan and Tennessee in early 2023, and is continuing into the Mid-Atlantic and Delta regions in the fall.

Another important pillar of win-win relationships lies in data sharing. Grocers can introduce and expand services such as fulfillment as a service, B2B (business-to-business) e-commerce and data analytics solutions to assist partners in their marketing and e-commerce endeavors while driving growth for their own businesses.

Below, we present notable sessions relevant to this theme.

Time Session Track Speakers/Panelists
Wednesday, September 20
4.50 p.m.–5.30 p.m. Using Omnichannel Data to Fuel Personalization 4. Fresh Research and Tactical Insights: Marketing Channan Sawhney, Head, Global eCommerce, Kenvue

Karin Chu, VP, Data Science & Digital Analytics, Peapod Digital Labs

Sam Tomlinson, EVP of Strategy & Analytics, Warschawski (Presenter & Interviewer)

Thursday, September 21
1.50 p.m.–2.50 p.m. Leveraging Tech and Data Prowess to Cultivate New B2B Partnerships 2. Extended Research and Tactical Insights: Partnerships Chad Fox, SVP & Chief Marketing Officer, Dollar General

Daniel Lundh, Founder, Lifvs/Storekey

Stewart Samuel, Director of Retail Futures, IGD (Presenter & Interviewer)

3.00 p.m.–4.00 p.m. Brand Perspectives on Effective Retail Media Strategies 1. Extended Research and Tactical Insights: Marketing Jie Cheng, VP & Global Head, Digital Commerce, Mondelēz International

Simon Miles, VP, Global OmniChannel Commercial Strategy, The Coca-Cola Company

Andrew Lipsman, Principal Analyst, Insider Intelligence (Presenter & Interviewer)

Related Coresight Research reports:

5. Organizational Evolution

A culture of adaptability and continuous learning will drive success for grocery retailers: grocers that foster an environment of innovation, empower their workforce and prioritize customer-centricity will be better positioned to navigate industry shifts effectively. We are seeing many businesses restructuring their teams and processes to better share data and insights, unify the organization and equip their workforce with new tools. For example, in March 2023, Kroger announced a more than $770 million incremental investment in its associates during 2023. The company will use this investment to raise average hourly rates, improve healthcare options, and build new training and development opportunities.

Below, we present notable sessions relevant to this theme.

Time Session Track Speakers/Panelists
Tuesday, September 19
4.05 p.m.–4.45 p.m. Winning Organizational and Team Structures for Unified Commerce 1. Creating Outstanding Shopping Experiences Ajay Sharma, VP, E-Commerce & OmniChannel, North America, Bayer Consumer Health

Damian Scott, EVP, Retail Media & Front-End Digital Development, Giant Eagle

Deepak Jose, Global Head of One Demand Data & Analytics Solutions, Mars Wrigley

Elizabeth Mayer, Partner, The Partnering Group (Interviewer)

Wednesday, September 20
8.45 a.m.–9.25 a.m. Hiring and Upskilling Digital Talent 4. Interactive Q&As. Leadership, Diversity and Talent Luke Anderson, Chief Information Officer, Cub

Jennifer Hopper, Chief Information Officer, Save A Lot

Sarah Engel, President, January Digital (Interviewer)

9.35 a.m.–10.15 a.m. Track Keynote. Empowering Women and Diverse Leaders 4. Interactive Q&As. Leadership, Diversity and Talent Nathalie Gerschtein, President, Consumer Products Division, North America, L’Oréal

Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)

Related Coresight Research reports:

Don’t Miss the Startup Pitch Competition!

We strongly urge attendees to join the “Shark Reef” Startup Pitch competition, which will span three sessions on September 19 in Track 3, beginning at 3.15 p.m. and concluding at 5.35 p.m. The event will comprise presentations from and Q&A with early-stage startups whose technologies are addressing challenges in retail. The judges and audience will rate each company, to determine Judges’ Choice and Audience Choice winners.

Deborah Weinswig, CEO and Founder of Coresight Research, will emcee the competition, in addition to participating as one of the judging panel. The other judges are:

  • Ashley Hartman, Managing Partner, Bluestein Ventures
  • Matt Nichols, General Partner, Commerce Ventures
  • Carle Stenmark, General Partner, VMG Partners

Representatives from the participating innovators that will compete in the Startup Pitch are:

  • Tom Borgers, Founder and CEO, 3mint
  • Tomás Gazmuri, Co-Founder and CEO, AndesML
  • Jason Vego, Co-Founder and CEO, Bevz
  • Sarah Nesheim, Co-Founder, Crafted
  • Khuldoon Bukhari, Co-Founder and CEO, Envelope
  • Euro Wang, Co-Founder and CEO, Guac
  • Yegor Anchyshkin, Co-Founder and CEO, Instock.com
  • Tanvi Surti, Co-Founder and CEO, Luca
  • Julia Cohen, Co-Founder and CEO, Mammoth
  • Frank Pica, Co-Founder and CEO, Native AI
  • Adam Stave, Founder and CEO, Swish Brand Experiences
  • Kathy Silva, Founder and Chief Operating Officer, TAINR

Look out for our upcoming preview report on the Startup Pitch competition.

What We Think

Groceryshop 2023 will present a key opportunity for brands, retailers and technology providers to gain insights into the evolving grocery landscape and how to best position themselves for sustainable growth and success.

Implications for Brands/Retailers

  • Brands and retailers should focus on creating a unified, convenient and frictionless shopping journey to meet evolving customer expectations. Brands and retailers can leverage data to improve personalization with the aim of increasing customer engagement and loyalty.
  • Brands and retailers must embrace and implement advanced technologies to modernize their operations. Investment in AI, generative AI and automation can improve efficiency and customer service while lowering operational costs.
  • Brands and retailers should analyze consumer trends and preferences to diversify their product offerings. This could involve introducing health-conscious options, meal kits and gourmet selections.
  • Brands and retailers must cultivate strong relationships with suppliers, focusing on transparency, sustainability and ethical practices throughout the supply chain.
  • A culture of adaptability and continuous learning will drive success. Grocers that foster an environment of innovation, empower their workforce with digital skills, and prioritize customer-centricity will be best positioned to navigate industry shifts effectively.

Brands or Retailers Poised To Gain Advantage

  • Brands and retailers such as Kroger and Kellogg’s that successfully integrate their online and offline operations will gain a competitive edge by providing convenience, flexibility and a consistent shopping journey that can enhance customer loyalty and satisfaction.
  • Brands and retailers such as Ahold Delhaize, Nestlé and PepsiCo that are investing in game-changing technologies will enhance their operational agility, resulting in improved customer service and a more profitable bottom line.
  • Grocers that embrace innovative product offerings aligned with changing consumer behavior will attract a broader customer base, boost sales and solidify their position in an evolving market. Some successful examples include Eat the Change, The Hershey Company and Mars.

Brands or Retailers That Risk Losing Advantage

  • Customers may find it frustrating to have a different experience in-store and online while shopping from traditional grocers, leading to decreased loyalty and satisfaction. A grocery chain that is not open to new technologies and instead sticks to manual processes and outdated systems may fail.

Implications for Technology Vendors

  • We see opportunities for technology vendors that provide solutions for brands and retailers to seamlessly integrate online and offline touchpoints. Vendors can also offer robust data analytics and personalization solutions, helping brands and retailers gather customer insights, deliver tailored experiences and optimize post-purchase interactions.
  • Generative AI promises enormous boosts in capabilities and productivity for retailers, presenting a key opportunity for application and platform providers. Generative AI could help grocers draft product descriptions, find insights in customer data and improve operational efficiency.

Notes

Groceryshop 2023 agenda details accurate as of September 11, 2023.

Reasons to Read

The Coresight Research weekly US Consumer Survey Insights (formerly US Consumer Tracker) series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

This week, we also include our regular, four-weekly check on consumers’ responses to inflation.

In this report, we present findings from our survey conducted on September 4, 2023.

Data in this research report are our latest proprietary survey findings on:

  • Consumers’ perceptions of and responses to inflation
  • Which retailers consumers have bought food and nonfood products from in the last two weeks
  • What products consumers have bought in-store and online in the last two weeks
  • Activities that consumers have done in the past two weeks
  • Avoidance of public places, by type of public place—latest data and four-week PPT changes

Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart

Other relevant research:

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Reasons to Read

The Coresight Research weekly China Consumer Survey Insights series (formerly China Consumer Tracker)  takes a regular temperature check on Chinese consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

In this research report, we present findings from our survey conducted on August 28, 2023.

Data in this research report are:

  • Activities that consumers have done in the past two weeks
  • Avoidance of public places, by type of public place—latest data and one-and four-week PPT changes
  • What products consumers have bought in-store and online in the last two weeks
  • Expectations for economic conditions and personal finances in the next 12 months
  • A timeline of selected Covid-19 policy changes in China

Other relevant research:

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Reasons to Read

Each report in the Weinswig’s Weekly series reflects on a topical theme in retail. We also highlight our key research from the past week and upcoming reports to look out for, so you don’t miss out.

This week, we uncovered opportunities in the US retail market (covering both online and offline channels) in our latest Market Navigator report. Each Market Navigator serves as a definitive guide to inform readers’ strategic decision-making and assist them in tapping opportunities and navigating disruption in retail and adjacent industries.

So, what is happening in US retail that you need to understand? This week’s note, “From the Desk of Deborah Weinswig,” discusses the challenging state of the current US retail landscape, covering the impacts of inflation, excess inventory, market consolidation and more.

Other relevant research:

Reasons to Read

On August 29–31, 2023, Google hosted its annual Google Cloud Next event in San Francisco, US.

We present key insights from the opening keynote of the event, which focused on new, AI (artificial intelligence)-related product developments—including for machine-learning platform Vertex AI and generative AI Workspace tool Duet AI—as well as cybersecurity features.

Other relevant research:

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies.

Data in this research report include:

  • 2023 week-by-week comparisons of announced store closures and openings in the US and the UK
  • 2022 week-by-week comparisons of announced store closures and openings in the US and the UK
  • 2023 major US store closures and openings
  • 2023 major UK store closures and openings

Companies mentioned in this research report include: Dollar General, Wilko

Other relevant research:

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Reasons to Read

In our BEST at Retail series, Coresight Research examines how brands employ the elements of the BEST framework in their online and offline stores. Coresight Research relaunched our proprietary BEST framework in 2022, helping retailers rethink their approach to retail via brand building, experiences, service and technology integration with a consumer-centric approach to online and in-store retail.

In this report, we offer strategies that companies can adopt to create engaging in-store experiences. We also examine how three iconic retailers—Adidas, Five Below and Nordstrom—maximize experiential shopping in their stores, offering insights from store visits completed in July 2023.

Data in this report include:

  • Proprietary survey data on what in-store experience US consumers want, overall and broken down by age group

Companies mentioned in this report include: Adidas, Bloomingdale’s, Express, Five Below, Nordstrom, Samaritaine, Trader Joe’s

Other relevant research:

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Reasons to Read

The US will see 78 million square feet of new retail space open in 2023, with Dollar General contributing an estimated 10.8 million square feet to that figure.

The US Store Tracker Extra monthly series offers insight into retailers’ store closure and opening announcements, including their square-footage impact. In this report, we detail announced closures and openings as of September 1, 2023.

Data in this report are:

  • Year-to-date announced US store closures and openings estimates for 2023, by retailer
  • Year-to-date announced 2023 US store closures and openings estimates in gross square feet, by retailer
  • US announced store closures and openings: week-by-week data for year-to-date 2023 versus the comparable period in 2022

Companies mentioned in this report include: Bed Bath & Beyond, Burlington Stores, CVS Health, Dollar General, Dollar Tree, Tuesday Morning

Other relevant research:

  • View our full collection of Weekly US and UK Store Openings and Closures Tracker and monthly US Store Tracker Extra reports.
  • The Coresight Research US Store Tracker Databank offers our premium subscribers access to openings and closures data from 2012 to 2022 year to date, filterable by sector and year.
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Reasons to Read

The Coresight Research Innovator Matrix series uncovers the top technology companies across key segments, helping retailers find technology partners, and investors discover promising retail-technology startups poised for growth.

In this report, we discuss the US Web3 landscape and opportunity, and identify the next generation of retail innovators in the space. Web3 enables brands and retailers to sell products to consumers through tokenized digital assets in a secure, decentralized environment.

We analyze, evaluate and score the top 10 companies based on their relative performance on a two-factor evaluation scale: level of innovation and market potential. We categorize the companies into three areas of innovation:

  • Infrastructure and development
  • Payments and transactions
  • Security and compliance

Companies mentioned in this report are: Alchemy Insights, Ava Labs, CertiK, Chainalysis, ConsenSys, Cultos, Fireblocks, MoonPay, Mysten Labs, Tezos

Other relevant research: 

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Reasons to Read

The Coresight Research US Housing Market Indicators series analyzes the current housing market landscape in the US, based on a range of metrics. We identify the factors influencing the industry and resulting in changes in supply and demand with inputs for the retail sector.

This report analyzes the latest data available as of the end of July 2023.

Data in this report include:

  • US housing permits, starts and completions
  • US existing home sales
  • US Pending Home Sales Index
  • US new home sales
  • US Housing Affordability Index

Other relevant research:

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Reasons to Read

The Coresight Research weekly US Consumer Survey Insights (formerly US Consumer Tracker) series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

In this report, we present findings from our survey conducted on August 28, 2023.

Data in this research report are our latest proprietary survey findings on:

  • Which retailers consumers have bought food and nonfood products from in the last two weeks
  • What products consumers have bought in-store and online in the last two weeks
  • Activities that consumers have done in the past two weeks
  • Avoidance of public places, by type of public place—latest data and four-week PPT changes

Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart

Other relevant research:

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Reasons to Read

Our weekly Earnings Insights reports feature highlights from recent management commentary from major US retailers within our Coresight 100 coverage list as they report second-quarter 2023 earnings.

This week, there are highlights from companies that reported in the week ended September 3, 2023, across four sectors: apparel and footwear, discount stores, jewelry retailers and specialty apparel. 

Data in this report are:

  • Quarterly data from companies, including gross margins and sales data by brand (where applicable), channel and geography

Companies mentioned in this report include: Academy Sports and Outdoors, Big Lots, Dollar General, Five Below, Lululemon Athletica, PVH, Signet Jewelers

Other relevant research: 

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Reasons to Read

Each Market Navigator report offers an in-depth, data-rich view of a retail, consumer or technology sector and is packed with data on sectors, segments, companies and consumers. Our analysts discuss at greater length the sector themes they are observing and the insights they are forming on their markets. We intend these definitive guides to serve as points of reference to those in the retail ecosystem, guiding readers’ strategic decision-making and assisting them in tapping opportunities and navigating disruption in retail and adjacent industries.

In this Market Navigator report, Coresight Research explores the US retail and e-commerce market in the post-pandemic retail environment. We provide the size and trajectory of the US retail and e-commerce market for 2023 and beyond, as well as critical factors impacting market growth. We also discuss e-commerce penetration, distribution channels, the competitive landscape, key themes and innovators, and blue-sky thinking for the market.

Data in this research report include:

  • US retail and e-commerce market size and year-over-year growth rates for 2018–2027E
  • Total US retail market sales by channel (online and offline) and sector for 2018–2027E
  • Total US online retail sales and year-over-year growth rates for 2018–2027E
  • Leading retailers in the US ranked by revenue, e-commerce revenue and total global operating margins for 2018–2022
  • Proprietary survey data on where consumers shop for food and nonfood products

Companies mentioned in this report include: Albertsons Companies, Apple, Amazon, Costco Wholesale, CVS Health Corporation, Home Depot, Kroger, Lowe’s Companies, Target Corporation, Walgreens Boots Alliance, Walmart

Other relevant research:

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