Event CoverageShoptalk Fall 2026: Day 2—From Loyalty and Live Shopping to Agentic Commerce, Retailers Focus on Data Quality, Repeat Behavior and Trust John Harmon, CFA, Managing Director of Technology ResearchKelly McCluskeyMax Kahn, President Sector Lead: John Mercer, Head of Global Research and Managing Director of Retail Research October 1, 2026 Reasons to ReadDiscover how leading retailers and brands are adapting to AI-driven discovery, social commerce, evolving loyalty models and agentic commerce while protecting trust, customer relationships and margins. Read this report to uncover answers to these and other questions: How can retailers use loyalty, community and first-party customer data to deepen relationships without relying on discounts? How are marketplaces, TikTok Shop and livestream commerce helping brands acquire new customers and create new paths to discovery and conversion? What should retailers prioritize now to prepare for agentic commerce, AI-powered search and emerging shopping agents? How can retailers deploy AI in operations, warehouses and frontline teams while maintaining strong governance and human oversight? Why are authenticity, physical retail experiences and repeat engagement becoming more important as AI-generated content increases? Companies mentioned in this report include: AnyRoad; Beachwaver Co.; BRUNT Workwear; Depop; FedEx; Fashionphile; Glow Recipe; Holt Renfrew; MERIT Beauty; QVC Group; Reddit; RG Barry Brands; Sally Beauty Holdings; Stripe; The Vitamin Shoppe; TikTok Shop; Walmart; The Walt Disney Company; Zipline. Shoptalk Insights from Coresight Research Already a member? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our membership plans. View Membership Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
