October 29, 2019 Company Earnings Update Register for Free Access Amazon.com (NASDQ: AMZN) 3Q19 Results: Profit Falls Due to High One-Day Shipping CostsAmazon profits fall for the first time in more than two years thanks to high one-day delivery costs.
October 28, 2019 Insight Report Premium Walgreens and CVS Step Up Digital InvestmentsConsumers are looking for convenience in buying and accessing medication and healthcare services. Walgreens and CVS are accelerating their investments in e-commerce and digital healthcare to compete with mass merchants and online pharmacies. In this report, we detail the two retailers’ recent digital initiatives and review competing online pharmaceutical services.
October 28, 2019 Insight Report Premium Singles’ Day Preview: What’s New for Double 11 2019?Chinese e-commerce giants have already kicked off their Singles’ Day campaigns, this year focusing more on lower-tier cities and emphasizing customer service elements over price alone.
October 22, 2019 Deep Dive Premium How Loyalty Programs Help Retailers To Retain Customers and Drive GrowthWell-designed loyalty programs offer retailers the opportunity to gain a larger share of wallet and increase customer retention. In this report, we examine best practices for implementing loyalty programs and how retailers can leverage consumer data to drive growth, as well as emerging trends in this field.
October 21, 2019 Insight Report Premium Holiday 2019: US Retail Hiring Set To Be FlatPart of our Holiday 2019 series, this report outlines key developments related to holiday hiring in US retail
October 18, 2019 Flash Report Register for Free Access Amazon Migrates Internal Consumer Databases from Oracle to AWSOn October 15, 2019, Amazon announced via a blog post that it had finished migrating its internal consumer databases from Oracle database software to Amazon Web Services (AWS).
October 16, 2019 Insight Report Premium How Is Amazon Leveraging the Whole Foods Acquisition?In the two-plus years since its $13.7 billion acquisition of Whole Foods Market, Amazon has gained valuable insight into consumer behavior and physical retail. The e-commerce giant is now taking action to increase its presence in the grocery sector.
October 15, 2019 Insight Report Premium Holiday 2019: Five US Digital Retail Trends for the HolidaysIn this report, we dive into the digital outlook for US retailers for the 2019 holiday season, including a cross-channel shopping trend and the dominance of e-commerce giant Amazon.
October 14, 2019 Deep Dive Premium Unstaffed Stores: The Future Retail Format?“Unstaffed” is a new store format that has emerged in recent years around the globe. In this report, we look at the development of this concept and associated technologies, as well as the challenges that unstaffed stores present to retailers.
October 11, 2019 Store Tracker Databank Members Weekly US and UK Store Openings and Closures Tracker 2019, Week 41: Bed Bath & Beyond Plans More Store ClosuresIn the US, year-to-date announced closures have already exceeded the total we recorded for the full year 2018. Coresight Research estimates announced US store closures could reach 12,000 by the end of 2019.
October 10, 2019 Insight Report Premium One Month to Singles’ Day: Leveraging Alibaba’s Ecosystem Fully to Drive ResultsWith one month to go until Singles’ Day, we discuss the rules for merchants for this year’s 11.11 Global Shopping Festival and what merchants need to know to grow sales during promotional events on Alibaba’s e-commerce platforms.
October 9, 2019 Insight Report Premium Big Billion Days 2019 Wrap-Up: Non-Tier-One Focus Spurs Sales GrowthBoth Flipkart and Amazon announced record-high sales in their respective festive season sales in 2019, driven by significant growth in non-tier-one cities and towns. In this report, we look at the success of this year’s Big Billion Days and Great Indian Festival shopping holidays.
October 8, 2019 Insight Report Premium New Retail Briefing: Taobao Launches New Feature of Hot-Topic Live RankingTaobao launched a new feature of hot-topic live ranking to prompt users to discover products from trending topics.
October 8, 2019 Deep Dive Premium Private Label To Drive Disruption in CPGPrivate labels are a serious challenge for CPG brands, taking a considerable share of the market. Retailers have an advantage in capturing consumer insights to develop private label products. Compared to traditional brands, private labels carry lower cost for advertising, marketing and slotting fees.
October 2, 2019 Insight Report Premium Big Billion Days 2019: Highlights So Far from India’s E-Commerce FestivalFlipkart’s annual Big Billion Days (BBD) sales event and Amazon’s Great Indian Festival (GIF) kicked off on September 29, and are running for six days through October 4.
