Insight Report 4 minutes Premium

Walgreens and CVS Step Up Digital Investments

Executive Summary

Consumers are looking for convenience in buying and accessing medication and healthcare services. In the US, Walgreens and CVS are accelerating their investments in e-commerce and digital healthcare to compete with mass merchants and online pharmacies.

  • Walgreens and CVS are improving the functionality of their mobile apps and offering fast delivery services on prescription drugs and other products.
  • The two retailers are investing in more personal and accessible healthcare services.
  • Walgreens and CVS continue to face competition from other players such as Walmart, Amazon and online-focused pharmacy companies.

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