Insight Report | July 21, 2020 Premium Retail Reimagined: Using Gamification To Attract ShoppersAs part of our Retail Reimagined series, which explores the outlook for retail in a post-crisis world, we discuss the rise of gamification and recent examples of this trend. We consider the implications for brands, retailers and technology vendors. Read More
Event Coverage | July 17, 2020 Register for Free Access Open for Business with Chris Baldwin, BJ’s Wholesale Club: Empathy and Personalization in Club-Store RetailAs part of our Open for Business webinar series, we hosted Chris Baldwin, Chairman of BJ’s Wholesale Club. We present an edited transcript from this webinar, in which Baldwin offered insights into changing consumer demand amid the coronavirus crisis—covering key topics such as personalization and assortment localization. Read More
Insight Report | July 16, 2020 Premium Amazon Prime Day 2020: Expected October Timing To Draw Forward Holiday SpendingAmazon is seemingly postponing its Prime Day shopping holiday this year, from July to the fall. We present our expectations for the 2020 event, based on proprietary survey data. We also discuss its key tailwinds, considering the impact on the back-to-school and holiday shopping seasons. Read More
Flash Report | July 15, 2020 Register for Free Access Retail 2020: 10 Retail-Tech Startup Trends— Post-Crisis UpdateWe provide an update on our retail-tech startup trends for 2020 in the wake of the coronavirus crisis. Demand for contact-light retail will drive omnichannel fulfillment options and cashierless store experiences, while data privacy, sustainability and the consumerization of health care may remain key priorities for retailers. Read More
Event Coverage | July 13, 2020 Register for Free Access Open for Business with Bjoern Peterson, Sensormatic Solutions: The Physical Store and Inventory Accuracy Post CrisisAs part of our Open for Business webinar series, we hosted Bjoern Petersen, President of Sensormatic Solutions. We present an edited transcript from this webinar, in which Petersen offered insights into how retailers can work toward gaining inventory accuracy in the wake of the coronavirus crisis—covering key topics such as consumer demand, e-commerce and fulfillment. Read More
Insight Report | July 10, 2020 Premium Four Months to Singles’ Day: How To Drive Brand Awareness and Store TrafficWith four months to go until Singles’ Day 2020, we provide key strategies for how brands and retailers can increase their presence and exposure on Alibaba’s Tmall platform in the lead-up to the shopping festival. Read More
Insight Report | July 7, 2020 Premium H&M and Inditex Change Course, Closing Stores To Focus More on E-CommerceH&M and Inditex (owner of Zara), the world’s two biggest clothing specialist retailers, have announced plans to close a greater number of stores in the wake of the coronavirus crisis. For H&M, 2020 will be the first year for many years that it will see a reduction in total store numbers. We look at their plans and explore the implications. Read More
Flash Report | July 7, 2020 Register for Free Access Retail 2020: 10 Trends in Global Retail—Post-Crisis UpdateWe provide an update on our global retail trends for 2020 in the wake of the coronavirus crisis. Retail will see impacts as companies prepare for a socially distanced “mask economy,” while supply chains will be impacted and some retail sectors will see lingering effects from the Covid-19 outbreak. Read More
Insight Report | July 6, 2020 Premium Coronavirus Insights: US Luxury Is Well Positioned To Recover Post CrisisAs a discretionary retail sector, luxury was dealt a significant blow by the coronavirus crisis this year. We discuss how the market’s recovery could play out over the next two years, using proprietary consumer survey data. We also take learnings from the Chinese luxury market to provide indicators into future consumer behavior in the US. Read More
Deep Dive | July 1, 2020 Premium Do Not Touch: Contactless Technologies for RetailWe explore the adoption and evolution of contactless and contact-light technologies at various stages of the shopping journey, including ordering, checkout, payment and delivery. With the Covid-19 pandemic fueling the development of such technologies—due to heightened consumer sensitivity to safety and out of necessity during temporary store shutdowns—retailers are likely to introduce more innovations to remove physical contact in transactions over the long term. Read More
Deep Dive | July 1, 2020 Premium Five Trends Shaping Apparel SourcingThe apparel sourcing industry is experiencing uncertainty due to unpredictable changes to tariffs and trade, the widespread coronavirus pandemic and fast-moving upgrades of technology in the supply chain. We outline five key apparel-sourcing trends and discuss how apparel retailers and brands can adapt to consumer expectations while controlling sourcing costs. Read More
Insight Report | June 30, 2020 Premium New Retail Briefing: E-Commerce Platforms Launch Key Strategies To Support Businesses in China and the US Post PandemicE-commerce platforms in China have been rolling out new strategies to support businesses in China and the US in the wake of the coronavirus crisis. We discuss these recent developments in New Retail, which include the extension of payment terms for US buyers by Alibaba.com and JD.com’s plans to upgrade its logistics network to better serve lower-tier markets in China. Read More
Insight Report | June 29, 2020 Premium VF Corporation: A Timeline of Key EventsThis report explores the recent history of VF Corporation, one of the world’s largest apparel, footwear and accessories companies. We look at key events over the last three years, during which time the company has undergone restructuring but remained committed to its sustainability and responsibility strategy. We also provide a timeline of VF Corporation’s product offering changes, executive changes and expansion over the past decade. Read More
Insight Report | June 23, 2020 Premium China Sees a Significant Sales Rebound during the 6.18 Midyear Shopping FestivalThe 6.18 Shopping Festival represented a significant sales rebound in China following the coronavirus crisis. We explore the success of e-commerce platforms during this year’s event and the underlying consumer trends that drove sales. Read More
Deep Dive | June 23, 2020 Free Report Cross-Border E-Commerce: A Buyer’s GuideIn this report, we examine how retailers and brands can effectively sell across borders in ways that provide a consistent brand experience and drive shopper loyalty. The coronavirus crisis has prompted cross-border shopping to spike, and it looks likely to fuel demand over the coming period. In a post-crisis landscape, retailers and brands must look for growth opportunities wherever they lie. Read More
