Retail 2020: 10 Retail-Tech Startup Trends— Post-Crisis Update

What's Inside

We update our 10 retail-tech startup trends for the remainder of 2020 and into 2021. We have identified five new trends and updated our top five existing trends in the wake of the coronavirus crisis.

In this report, we discuss a number of themes, including the following:

• How demand for contact-light retail will drive omnichannel fulfillment options and cashierless store experiences
• The impacts of the Covid-19 crisis on the importance of demand forecasting
• The shift to experiential e-commerce, powered by augmented reality
• Inventory management—including the use of artificial intelligence and machine learning
• Last-mile delivery—leveraging autonomous robots
• The consumerization of health care and sustainability as priorities for retailers

This report is available for free and can be accessed by registering for a free account.

Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here.