Deep DiveFinancial Optimism Weakens in Year-to-Date 2024: US Consumer Survey Insights Aditya Kaushik, Analyst July 2, 2024 Reasons to ReadThe Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data. In this report, our new findings are from a survey conducted on June 24, 2024. We focus on consumers’ outlook for their personal financial situation and the economy. Data in this research report are our latest proprietary survey findings on: Consumers’ expectations for the economy overall and for their household finances in the next 12 months Activities that consumers have done in the past two weeks Where consumers have bought food and nonfood products from in the last two weeks What consumers have bought in-store and online in the last two weeks Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart Other relevant research: Read the full series of US Consumer Survey Insights reports The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:The New Coresight 100: Leading the Retail Charge in 2025—InfographicFinancial Confidence Reaches Five-Month High; TJX Dominates Off-Price Retail; Dollar Tree Leads Dollar Stores: US Consumer Survey InsightsGroceryshop 2025 Wrap-Up: Reinventing Grocery for an AI-Driven, Health-Focused and Value-Conscious EraAmazon Prime Day India 2025: Preview—Capitalizing on E-Commerce Momentum; Unlocking Small-Town Potential Through Speed and Value
Store TrackerCanada Store Openings and Closures Tracker 2024: Best Buy To Double Canada Store Count This Year Aaron Mark Dsouza, Data Analyst Sector Lead: John Mercer, Head of Global Research and Managing Director of Data-Driven Research July 2, 2024 Reasons to ReadOur new Canada Store Openings and Closures Tracker reports on store openings and closures in Canada. This report is the first in the series, presenting tracked and announced store openings and closures for calendar 2024, with data as of April 30, 2024. As this is the inaugural report, we also provide a summary analysis of our data for 2023. Data in this research report include: Tabulated data—major store closures and openings by retailer, 2024 Details of tracked and announced developments for 2024 and existing store bases, by retailer 2023 overview—closures and openings by sector and top retailers (charted and tabulated) Companies mentioned in this research report include: Best Buy, Factory Direct, Loblaws Other relevant research: Our full collection of reports tracking store openings and closures in the UK, the US and Canada The Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly US Store Openings and Closures Tracker 2025, Week 37: YTD Retail Bankruptcies Hit 25World Retail Congress 2025 Insights: Consensus on Tariffs Floor, AI Risks in Adaptive Apparel, Smart Scaling in FocusConsumer Sentiment Reaches Its Lowest Level; Tariff Pessimism and Inflation Awareness Increases: US Consumer Survey InsightsRetail 2025: US Retail Predictions—Midyear Trends Update
Deep DiveRetail-Tech Landscape: ERP Software John Harmon, CFA, Managing Director of Technology Research July 1, 2024 Reasons to ReadRead this Retail-Tech Landscape to understand the development and functionality of ERP. We discuss three major sector trends—specialized packages for retailers, its technology transition to cloud-based software-as-a-service packages and the potential benefits of GenAI (generative artificial intelligence). Discover selected technology companies globally that provide ERP software solutions across four categories: retail, human capital management, large enterprises, and manufacturing and other sectors. Data in this research report include: Estimated global ERP software market size, 2024–2028 Companies mentioned in this report include: Citrix Systems, Infor, Microsoft, Oracle, Sage Group, SAP, Workday Other relevant research: All our Retail-Tech Landscapes spotlighting innovators that are disrupting the retail industry Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Purchase this report. Buy Now This document was generated for Other research you may be interested in:CEO Brief: Tech for Tariffs—Four Technologies (and Services) That Can Raise Revenues and Margins Now to Offset Tariff PainInnovator Profile: ReFiBuy—Solving Research-Find-Buy E-commerce Challenges with Agentic AIThree Data Points We’re Watching This Week, Week 7: Consumer Sentiment FocusAnalyst Corner: Three Themes Transforming US Apparel and Footwear Retail in 2025, with Anand Kumar
Event PresentationNextGen Commerce, a Coresight Research Conference, June 2024: Agenda and Speaker Details Coresight Research July 1, 2024 Reasons to ReadOn June 26, 2024, Coresight Research hosted the NextGen Commerce conference, which saw industry experts, retailers, brands and technology innovators come together to explore the future of retail. From shifting power dynamics to the new frontier in omnichannel retail to the AI (artificial intelligence) opportunity landscape, this transformative conference delved into the technology-powered transformation of retail. This presentation from NextGen Commerce details the conference agenda, sponsors and esteemed speakers. For those of you who attended the conference, we enjoyed seeing you! For those of you who weren’t able to make it, we hope you will join our next event in December. Stay tuned to coresight.com for the details. Other relevant research: Read in-depth insights from the NextGen Commerce conference in our comprehensive recap report. Not a subscriber? Read our free event highlights here. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Analyst Corner: The Labubu Craze—Revealing How Gens Z and Alpha Are Redefining Retail, with Charlie PoonFinancial Sentiment At Highest Level Year to Date: Weekly US Consumer Sentiment, Week 32, 2025—InfographicUS Beauty Retailing: Market Forecast and Competitive Landscape—From Rebound to Reinvention in 2026Three Data Points We’re Watching This Week, Week 29: US Holiday, Back to School and Prime Day
Event CoverageDecoding the Future of Retail: Highlights from NextGen Commerce, a Coresight Research Conference Deborah Weinswig, CEO and Founder July 1, 2024 Reasons to ReadThe NextGen Commerce conference, hosted by Coresight Research in New York on June 26, 2024, brought together industry experts, retailers, brands and technology innovators to explore the future of retail. In this free report, Deborah Weinswig, CEO and Founder of Coresight Research, offers selected highlights from the event, covering critical topics such as AI (artificial intelligence) and e-commerce. Are you a premium subscriber? Read more in-depth, exclusive insights from NextGen Commerce in our separate report. Other relevant research: View the accompanying infographic for this report, which presents highlights from the event, by clicking the download link above! Listen to the Retaili$tic podcast (S4.EP25) for more on the NextGen Commerce conference. More research reports on generative AI and sustainability Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Keep up to date with future events here to make sure you don’t miss out. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Weekly US Store Openings and Closures Tracker 2025, Week 38: Global Names, Including LEGO, Monos and Uniqlo, Continue to ExpandFinancial Confidence Reaches Five-Month High: Weekly US Consumer Sentiment, Week 26, 2025—InfographicCanada Store Openings and Closures Tracker 2026: Toys“R”Us and Claire’s Close StoresSentiment Dives, Tariff Pessimism Deepens, Reactive Shopping Entrenches: US Consumer Survey Insights
Analyst CornerAnalyst Corner—Amazon’s Cloud Power Play: Heavy Investments in AWS European Sovereign Cloud, with Anand Kumar Anand Kumar, Associate Director of Research June 30, 2024 Reasons to ReadWelcome to Analyst Corner! Every Sunday, a member of the Coresight Research team discusses upcoming or recent research and their thoughts on interesting topics in their area of expertise. We also highlight our key research from the past week and reports to look out for in the coming week, so you don’t miss out. This week, Anand Kumar, Associate Director of Retail Research, discusses e-commerce giant Amazon’s massive investment commitments in its AWS European Sovereign Cloud. Other relevant research: Amazon is in the Coresight 100 focus list of retailers and brand owners. Generative AI Latest: Key Announcements from AWS re:Invent 2023 RetailTech: Cloud Computing—Amazon vs. Google vs. Microsoft More reports featuring Amazon Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Read previous Analyst Corner reports, including last week’s, which discussed India’s quick-commerce market. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Earnings Insights 4Q24, Week 2: Columbia Sportswear, Mondelēz and Tapestry See Sales Growth; Clorox, Estée Lauder and PepsiCo Report DeclinesAnalyst Corner: Are You Ready for the Future of Physical Retail? Three Trends in US Retail Real Estate, with Anand KumarEssential Guide to Shoptalk Spring 2025: Navigating the Future of Customer-Centric Retail with AI and Unified CommerceAugust 2025 US Retail Sales Outlook: July Strength and Improved Outlook Score Raise Retail Projection Above 4%
Event CoverageBrand Influence, Customer Experiences, AI, Sustainability and Talent Matter: Insights from NextGen Commerce, a Coresight Research Conference Sunny Zheng, Analyst June 28, 2024 Reasons to ReadThe NextGen Commerce conference, hosted by Coresight Research in New York on June 26, 2024, brought together industry experts, retailers, brands and technology innovators to explore the future of retail. This report, exclusively available to Coresight Research premium subscribers, provides key insights from the full event. Catch up on what you missed, or reflect on what you heard, by diving into our comprehensive coverage. Explore shifting power dynamics, discover the new frontier in omnichannel retail, understand the AI (artificial intelligence) opportunity landscape, and reshape retail through sustainability. Be part of the technology-powered transformation of retail with Coresight Research! Not a subscriber? Become one to access our exclusive insights! In the meantime, read our free event highlights here. Other relevant research: More research reports on generative AI and sustainability Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Keep up to date with future events here to make sure you don’t miss out. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2026, Week 11: Toolstation and Whole Foods Market To ExpandBlack Friday 2025 Around the World: Global Retail ObservationsUS Store Tracker Extra: Store Openings and Closures 2025 Review and 2026 Outlook—Data GraphicJanuary 2026 US Retail Sales Outlook: Projecting More Than 3% Growth as Retail Outlook Score Improves
Store TrackerWeekly US and UK Store Openings and Closures Tracker 2024, Week 26: UK Store Openings Up 20% Versus Last Year Aaron Mark Dsouza, Data Analyst June 28, 2024 Reasons to ReadOur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. Data in this research report include: Week-by-week comparisons of announced store closures and openings in the US and the UK: 2024 vs. 2023 Major US and UK store closures and openings, 2024 Major US and UK retail bankruptcies: 2024 and 2023 Companies mentioned in this research report include: Harbor Freight Tools, Lidl, Menards, Zara Other relevant research: The full collection of Weekly US and UK Store Openings and Closures Tracker reports Complementing our weekly reports, the Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. For the US, the Databank includes store openings and closures from 2012 to 2024 year to date (YTD); for the UK, data span 2017 to 2024 YTD. The Retail Bankruptcies Databank details bankruptcies of US and UK retail companies, restaurants and gyms since March 2020. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Data and Tech for Development—Tapping into the Consumer’s Head: Insights Presented at Retail Property Symposium 2025US Tariffs on Canada and Mexico: What US Consumers ThinkHoliday 2025: Government Shutdown-Related Reduction in SNAP, Other Payments and Salaries Could Meaningfully Impact US Holiday SpendingThree Data Points We’re Watching This Week, Week 28: US Retail and Consumer Latest
InfographicThree Data Points We’re Watching This Week: Shopping Festivals and Holiday Retail John Mercer, Head of Global Research and Managing Director of Data-Driven Research June 28, 2024 Reasons to ReadOur Three Data Points We’re Watching This Week series spotlights key data points from this week’s research. Discover data points we are watching in week 26 of 2024, with a focus on shopping festivals and holiday retail. Discover our projection for US holiday retail sales as well as insights on Amazon’s Prime Day and China’s 6.18 shopping festival. Companies mentioned in this graphic include: Amazon, Douyin Dive into the full research reports behind these data points: Amazon Prime Day 2024: Preview—Five Key Insights China’s 6.18 Shopping Festival 2024: Sales Model Shifts, Low-Price Strategies, New Brands and Livestreaming Holiday 2024: Early US Retail Outlook Access all our coverage of US holiday retail Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Shoptalk Spring 2025 Wrap-Up: Customer-Centricity for a New Golden Age of RetailRetail 2025: China Retail PredictionsWeekly US Store Openings and Closures Tracker 2025, Week 22: Store Closures Up by 57%Consumer Sentiment Declines Significantly, Driven By Middle-Income Consumers: US Consumer Survey Insights
Market Navigators/Market OutlookResearch Preview: Market Navigator—US Apparel and Footwear Retailing Anand Kumar, Associate Director of ResearchSunny Zheng, Analyst June 27, 2024 Reasons to ReadOur Market Navigator series offers in-depth, data-rich views of a retail, consumer or technology sector. This Research Preview provides an early look at our upcoming Market Navigator report on US apparel and footwear retailing. Gain insights into emerging ideas and opportunities in the US apparel and footwear market, understand the competitive landscape, and explore survey data. We also provide a sneak peek of the themes we are watching in the market, aligning with our proprietary RESET framework. Look out for our full report in two week to explore these topics in further detail and to discover key insights about market factors, the macro context and more. Companies mentioned in this report include: Adidas, Amazon, Burlington Stores, Deckers Outdoor, Foot Locker, Lululemon Athletica, Macy’s, Nordstrom, Ralph Lauren, Ross Stores, Target, Urban Outfitters, Walmart, Zalando Other relevant research: Amazon Apparel US Consumer Survey 2024: Amazon Regains Its Spot as America’s Most-Shopped Clothing and Footwear Retailer US Apparel and Footwear—Retail 2024 Sector Outlook: While Resilience Remains, E-Commerce Continues To Cede Share to Physical Stores Visit the Coresight Research Fashion and Luxury Hub to explore sector data, reports and company profiles. More reports in the Coresight Research Market Navigator (and Market Outlook) series Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Consumer Sentiment Falls Further After Stock-Market Sell-Off: Weekly US Consumer Sentiment, Week 12, 2025—InfographicFebruary 2026 US Retail Sales Outlook: Positive Indicators Signal Robust Growth AheadFinancial Confidence Reaches Five-Month High: Weekly US Consumer Sentiment, Week 26, 2025—InfographicWeekly US Store Openings and Closures Tracker 2025, Week 27: Beauty Brand Miss A Announces Store Expansion
Insight ReportHoliday 2024: Early US Retail Outlook John Mercer, Head of Global Research and Managing Director of Data-Driven Research June 27, 2024 Reasons to ReadTake an early look at the likely trajectory in retail demand for the 2024 holiday season! We present our retail sales growth projections and discuss consumer sentiment, inflation, the holiday calendar and more. Data in this research report include: Year-over-year change in total US retail sales—actual and projected, May 2023–May 2025 Proprietary survey findings—US consumers’ spending expectations and actual behavior for the holiday season, 2023 vs. 2024; expectations for their personal financial situation and the economy; changes in shopping habits in response to inflation Latest metrics for leading indicators of US retail sales—including unemployment rate, wages and consumer sentiment US CPI, October 2023–May 2024 November and December 2024 calendars Seasonal weather forecast Companies mentioned in this report include: Amazon, Burlington Stores, Kohl’s, Macy’s, Shein, Target, Temu, The TJX Companies, Walmart Other relevant research: All Coresight Research coverage of US holiday retail Our full series of US Consumer Tracker and US Consumer Tracker Extra survey reports Our monthly reports keep you up to date on retail sales (in total and by sector) and key consumer indicators in the US. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Purchase this report. Buy Now This document was generated for Other research you may be interested in:Shoptalk Spring 2025: Day Two—Next-Generation Search and the Leading Edge of Storytelling, from Influencers to Lived ValuesThree Data Points We’re Watching This Week, Week 30: US Retail and the Consumer—Latest MetricsHoliday 2025 Survey Insights: Shopping Ramps Up Ahead of Black FridayHigher-Income Sentiment Improves; Holiday Shopping Is Firmly Under Way: US Consumer Survey Insights
Deep DiveHome and Home-Improvement Shopping in Focus—Sam’s Club Gains in Latest Quarter: US Consumer Survey Insights Aditya Kaushik, Analyst June 26, 2024 Reasons to ReadThe Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data. This week, in addition to our usual weekly findings on consumer sentiment, activities and shopping patterns (with the latest data from our June 17, 2024, survey), we present new data on the home and home-improvement retail sectors specifically, diving into where home-furnishing and home-improvement/DIY shoppers make purchases and what they buy. Data in this research report are our latest proprietary survey findings on: Whether consumers have purchased home-furnishing or home-improvement products in the past three months Popular retailers and product categories among home and home-improvement shoppers Activities that consumers have done in the past two weeks Where consumers have bought food and nonfood products from in the last two weeks What consumers have bought in-store and online in the last two weeks Consumers’ expectations for the economy overall and for their own personal financial situation Companies mentioned in this research report include: Amazon, Bed Bath & Beyond, Costco, Home Depot, Lowe’s, Target, Walmart Other relevant research: All our research reports on home and home-improvement retailing Our monthly US Retail Sales Outlook reports cover the state of the US housing market Every 12 weeks, we survey consumers about each major retail sector, and we include that data in full in our US Consumer Survey Insights Databank. Look out for focused analysis on more retail sectors in future reports in our US Consumer Survey Insights report series. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2026, Week 3: Asda and Dunelm Open StoresRetail Technology Show 2025: Hearing About Sustainability, Smart Fashion, QR Codes, Unified Commerce and MoreWeekly UK Store Openings and Closures Tracker 2025, Week 20: Asda Opens New Format; Skims Plans to Step into the UK in 2026Analyst Corner: Wayfair Turns a Profit for the First Time in Four Years—Four Drivers of Its Performance, with Madhav Pitaliya
InfographicNavigating Digital Transformation: Infographic—Global Hospitality Operations Manik Bhatia, Head of Custom Research Sector Lead: Steven Winnick, Vice President—Innovator Services June 26, 2024 Reasons to ReadGiven the combination of consumers’ heightened demand for leisure and travel, the tight labor market, rising unforeseen expenses and volatile macroeconomic conditions, understanding and effectively managing costs and margins has become more crucial than ever. In this infographic, we present research highlights on the challenges and expectations around cost and margin management in the hospitality sector—including hotels, restaurants and other hospitality industries (such as fitness centers and theme parks)—through the lens of digital transformation technologies. Discover how to harness technology to improve cost and margin management! Our analysis is based on a Coresight Research survey of key decision-makers at hospitality businesses globally. This infographic is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform. Data in this infographic include: Costs that hospitality businesses found most difficult to control, and unexpected costs they encountered, over the past 12 months—overall and breakdown by geography Technology solutions currently used to manage costs and margins, and top three challenges in using those technologies Top technology that will most positively impact hospitality companies’ ability to proactively identify unexpected costs, and areas in which AI (artificial intelligence) will benefit cost and margin management Other relevant research: Read the full report from Coresight Research x Workday: Navigating Digital Transformation: Optimizing Hospitality Operations To Enhance Margins and Growth Navigating Digital Transformation: Optimizing Retail Operations Amid Margin Pressure: Coresight Research x Workday View the other infographics in this series, which focus on retailing in North America, Europe and Australia/New Zealand. Workday is a member of our updated Tech 25 focus list, covering retail-technology companies to watch. Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. See all Coresight Research coverage of emerging technology More Innovator Research from Coresight Research This document was generated for Other research you may be interested in:Sycamore Partners To Acquire Walgreens Boots Alliance—Exploring the Reasons for and Implications of the $23.7 Billion DealHoliday 2025 Survey Insights: Shopping Activity Builds Amid Black Friday WeekendAmazon Prime Day India 2025: Preview—Capitalizing on E-Commerce Momentum; Unlocking Small-Town Potential Through Speed and ValueJanuary 2025 US Retail Sales Outlook: Projecting Mid-Single-Digit Growth for the Start of 2025
Insight ReportAmazon Prime Day 2024: Preview—Five Key Insights Aditya Kaushik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research June 25, 2024 Reasons to ReadAmazon’s Prime Day shopping event will be held on July 16–17 this year in major countries where Prime services are available (except India). We present five key insights into Prime Day 2024 ahead of the event. Data in this research report include: A comparison of Prime Day metrics over the past three years Proprietary US consumer survey findings—expectations to browse/spend on Prime Day promotions, categories that Prime Day shoppers will shop, the impacts of the back-to-school season, Prime membership rates Other relevant research: More Coresight Research coverage of Amazon’s Prime Day, including from past years Amazon Apparel US Consumer Survey 2024—full report and infographic The Coresight Research Amazon Databank brings together a range of proprietary data on Amazon, with a focus on its US retail operations. All our reports on shopping festivals and holidays Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:NRF 2025: Retail’s Big Show—Top 10 Tech Themes, from Computer Vision and RFID to AI-Powered Associate DevicesHoliday 2025: US Holiday Retail Homestretch—Strong Total Demand (So Far), with Price-Driven Players Entrenching Structural GainsUS CPG Sales Tracker: E-Commerce Sustains Double-Digit Growth Rate; In-Store Sales Expansion SlowsAnalyst Corner: Learnings from Earnings, and Holiday-Season Insights, with John Mercer
InfographicNavigating Digital Transformation in Retail: Infographic—North America in Focus Manik Bhatia, Head of Custom Research Sector Lead: Steven Winnick, Vice President—Innovator Services June 25, 2024 Reasons to ReadThe retail landscape is undergoing a significant transformation, driven by the unpredictable economic environment and shifting consumer preferences—given these turbulent and unprecedented times, understanding and effectively managing costs and margins has become more crucial than ever. In this infographic, we present research highlights on the strategies and challenges of cost and margin management in the retail sector via the lens of digital transformation technologies. Discover the path to enhanced profitability in in-store retailing for North American retailers! Our analysis is based on a Coresight Research survey of key decision-makers at medium to enterprise retailers globally. This infographic is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform. Data in this infographic include: Costs that retail businesses found most difficult to control over the past 12 months Challenges encountered by retail companies when making their operations adaptive to a fast-changing environment Current investment in technology solutions to manage costs and margins Areas where retailers believe that AI (artificial intelligence) will be beneficial to cost and margin management Other relevant research: Read the full report from Coresight Research x Workday: Navigating Digital Transformation: Optimizing Retail Operations Amid Margin Pressure View the other infographics in this series, which focus on retailing in Europe and Australia/New Zealand, as well as on hospitality operations globally. Navigating Digital Transformation: Optimizing Hospitality Operations To Enhance Margins and Growth: Coresight Research x Workday Workday is a member of our updated Tech 25 focus list, covering retail-technology companies to watch. Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. See all Coresight Research coverage of emerging technology More Innovator Research from Coresight Research This document was generated for Other research you may be interested in:Tariffs + Consumer Sentiment: A Timeline, 2026—Data GraphicHoliday 2025 Survey Insights: Dollar Stores and Temu Break into the Top Five Retailers1Q25 Retail Inventory Insights: Lean Inventory, Tariff Mitigation, Supply Chain AdjustmentsConsumer Sentiment Declines; Plus, Apparel and Footwear Shopping in Focus: US Consumer Survey Insights