Insight Report | December 2, 2020 Premium AI Can Help Retailers To Compete and ThriveThis report explores categories in the AI ecosystem, including chips, platforms, applications and users. We discuss examples of AI offerings from select technology companies and innovators, focusing on the areas in which retailers can benefit by leveraging AI tools—including smarter customer engagement, communication, operational efficiency, removing friction and e-commerce. Read More
Insight Report | November 26, 2020 Premium Reshaping Supply Chains for the 2020s: #7—Data-Oriented and AI-Integrated CRM SolutionsIn our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss key trends in Customer Relationship Management (CRM) in the retail industry and what software solutions CRM providers are offering. Read More
Deep Dive | November 24, 2020 Premium RetailTech: Supply Chain Software—Shaking Off the Chains of the PastSupply chain software was already becoming an essential tool to manage complex, data-fueled retail prior to the Covid-19 outbreak, but the pandemic has further underscored the need for retailers to have flexible, adaptable supply chains. We explore the functionality of the modern supply chain, its components and the leading global companies that provide software tools for supply chain management. Read More
Deep Dive | November 18, 2020 Premium Singles’ Day 2020: Analyzing Merchants’ Marketing CampaignsAs part of our coverage of Singles’ Day 2020, we review the marketing campaigns that various brands and retailers launched on Alibaba’s Tmall platform to encourage consumer spending during the shopping festival. We focus on three themes: financial incentives, community building and livestream/influencer marketing. Read More
Insight Report | November 12, 2020 Premium Retail Robustness Index: November 2020 Update—Most Metrics Improve SlightlyCoresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. The November update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in October. Read More
Flash Report | October 26, 2020 Register for Free Access Introducing the New Coresight 100: The Companies Reinventing RetailWith 2020 having accelerated the pace of change in retail, we have re-evaluated the Coresight 100, our focus list of the top 100 of the largest and most influential companies in the global retail ecosystem. We introduce the new list of the top companies to watch, which spans eight sectors and now includes select innovators and private companies. Read More
Store Tracker | September 9, 2020 Premium US Store Closures: More Retailers Shift to E-Commerce at the Expense of StoresUS retailers have had to rapidly adjust to the jump in online sales amid the Covid-19 pandemic. We discuss how retailers are rethinking their brick-and-mortar store presence over the longer term as a result of this refocus—covering store closures and the role of the physical store in omnichannel operations. Read More
Deep Dive | August 20, 2020 Premium RetailTech: Demand-Forecasting Software—An Essential Link in the Supply ChainDemand forecasting lies at the core of every retailer’s operations and supply chain, since it affects nearly every other retail business function—from sales and inventory to promotions and margins. We present a market overview of demand-forecasting technology as well as profiles of selected solutions providers, ranging from industry giants to emerging businesses. Read More
Store Tracker | July 3, 2020 Premium Weekly US and UK Store Openings and Closures Tracker 2020, Week 27: Microsoft To Close All US StoresOur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. This week, there are highlights from Microsoft and Space NK in the US, and Harveys Furniture, Monsoon Accessorize and TM Lewin in the UK. Read More
Deep Dive | June 4, 2020 Premium RetailTech: Oracle—Spanning the Software Gamut, from Databases to ERP to CloudBuilding on its strength in databases, which are the foundation for nearly all enterprise and business applications, technology company Oracle has branched out into other software categories, becoming a leader in areas such as ERP software, finance, CRM and supply chain management. We outline Oracle’s offerings in retail and its acquisition strategy in a competitive landscape. Read More
Deep Dive | April 15, 2020 Premium RetailTech: SAP—Pivoting from ERP Software to Customer ExperienceSAP started out life in Germany in the 1970s supplying financial software and later expanded to manage virtually every element of an industrial business. Now, the company is moving into areas that create major value propositions for retail clients. Read More
Insight Report | April 7, 2020 Premium AI in Retail: Accelerating Digital TransformationIn our AI in Retail series, we discuss how artificial intelligence (AI) is transforming the way retailers operate and interact with customers. This report discusses the growing adoption of AI in retail and beyond, and the state of global funding in AI startups over the past four years. We also outline recent industry developments in the context of the current coronavirus pandemic. Read More
Insight Report | March 26, 2020 Premium Coresight Matrix: AI Software for OptimizationTechnology can do more for less, and advances in artificial intelligence are delivering powerful new tools for retailers. With machine learning, AI can recognize patterns and create algorithms that adapt and improve over time. Read More
Deep Dive | March 3, 2020 Free Report Best Practices for Using Data To Futureproof RetailRetail has been undergoing seismic shifts in the last decade that have upended decades-old norms and created an entire new sets of often challenging customer expectations. The good news it, the same technology that has created these challenges also offers solutions. Read More
