Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Deep Dive | December 3, 2020 Premium

Reshaping Supply Chains for the 2020s

In Coresight Research’s Reshaping Supply Chains for the 2020s ebook, we discuss seven major components of technology-empowered supply chains. We explore trends in the advanced technologies that retailers and brands are adopting to optimize each stage of the supply chain, including product design, demand forecasting, manufacturing, warehousing, sales, last mile and CRM.

Insight Report | December 2, 2020 Premium

AI Can Help Retailers To Compete and Thrive

This report explores categories in the AI ecosystem, including chips, platforms, applications and users. We discuss examples of AI offerings from select technology companies and innovators, focusing on the areas in which retailers can benefit by leveraging AI tools—including smarter customer engagement, communication, operational efficiency, removing friction and e-commerce.

Deep Dive | December 2, 2020 Free Report

Unified Commerce for the Channel-Agnostic Consumer

In this free report, we analyze the rise of channel-agnostic shoppers, opportunities for brands to offer unified commerce experiences across selling platforms, and the correlation between order fulfillment and customer satisfaction. We also explore the Project Verte platform, an end-to-end e-commerce solution that helps brands increase their online market presence, reduce fulfillment costs and enhance decision-making.

Insight Report | November 26, 2020 Premium

Reshaping Supply Chains for the 2020s: #7—Data-Oriented and AI-Integrated CRM Solutions

In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss key trends in Customer Relationship Management (CRM) in the retail industry and what software solutions CRM providers are offering.

Deep Dive | November 24, 2020 Premium

RetailTech: Supply Chain Software—Shaking Off the Chains of the Past

Supply chain software was already becoming an essential tool to manage complex, data-fueled retail prior to the Covid-19 outbreak, but the pandemic has further underscored the need for retailers to have flexible, adaptable supply chains. We explore the functionality of the modern supply chain, its components and the leading global companies that provide software tools for supply chain management.

Insight Report | November 24, 2020 Premium

Insights from China: Exploring Alibaba’s Success in China’s Grocery Market—Innovation at Freshippo

As part of our Insights from China series, we discuss the success of Freshippo, Alibaba’s grocery chain. We consider the impact of the Covid-19 pandemic this year and explore how the retailer has leveraged innovation across three key areas: new store formats, differentiated products offerings and the integration of technology and data.

Insight Report | November 20, 2020 Premium

Singles’ Day 2020: Analyzing New Retail Strategies

Started as an online-only shopping festival, Singles’ Day has been shifting toward an omnichannel presence, leveraging Alibaba’s concept of “New Retail” to extend the event to offline retail. We discuss three key New Retail strategies that brands and Alibaba’s Tmall platform launched for this year’s Double 11: offline experiential events, such as pop-up shops; 3D virtual showrooms; and online coupons.

Deep Dive | November 19, 2020 Free Report

How Retailers Can Use Prescriptive Analytics/AI To Improve Customer Satisfaction

Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies.

Insight Report | November 12, 2020 Premium

Consumer Tech Briefing: 5G Launches from Apple and OnePlus, and a $90,000 Rollable TV from LG

Each month, our Consumer Tech Briefing series explores recent developments in the world of technology. This month, we look at the launch of new devices with 5G wireless capability, from Apple and OnePlus. We also discuss the release of the new OLED R rollable television from LG.

Insight Report | November 11, 2020 Premium

5G Wireless: Arrival of the Tech and Its Implications for Retail and Consumers

The major components of 5G wireless—infrastructure, coverage and handsets—are now largely in place across the world. We explore the arrival of 5G technology, covering the benefits that it offers retailers and consumers, recent developments in the 5G space and the availability of 5G globally. We discuss the implications of this technology for the retail industry.

Deep Dive | November 10, 2020 Free Report

Unboxing the Gifting Market amid Experience-Driven Retail

We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike.

Flash Report | November 3, 2020

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Walmart Unplugs Its Fleet of Shelf-Scanning Robots

In this free report, we discuss a recent move by Walmart to axe its program to deploy shelf-scanning robots, with the company having reportedly canceled its contract with robotics technology provider Bossa Nova robotics.

Insight Report | November 2, 2020

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Brand Journeys to Singles’ Day 2020: #5—Lab to Beauty To Capitalize on the Growing “Natural Beauty” Trend in China

Hosted annually on November 11, Singles’ Day is the world’s largest online shopping festival. Continuing Coresight Research’s Brand Journeys to Singles’ Day 2020 series, we profile beauty brand Lab to Beauty, which specializes in CBD skin care. We discuss the growing popularity of the “natural beauty” concept in China and how Lab to Beauty will utilize key opinion leaders and livestreaming to engage with consumers ahead of, and during, Singles’ Day.

Event Coverage | November 2, 2020

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Retail Innovation Club Annual Event 2020 Preview: Showcasing Israel’s Innovative Retail-Tech Ecosystem

On November 3, 2020, Coresight Research will partner with the Retail Innovation Club for the Retail Innovation Club Annual Event 2020—a digital event that will showcase Israeli startup companies, industry influencers and retail leaders. In this report, we introduce the innovative startups that will present at the event.

Insight Report | October 29, 2020

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Brand Journeys to Singles’ Day 2020: #3—Volition Beauty Harnesses Digital Innovation To Reach Chinese Consumers

Hosted on November 11, Singles’ Day is the world’s largest online shopping festival. We profile Volition Beauty and discuss the brand’s use of digital innovations in its Tmall Global journey. This report is part of Coresight Research’s Brand Journeys to Singles’ Day 2020 series, which profiles 11 US and international small and medium-sized brands with insights into their Tmall Global strategy in the run-up to the shopping event.