1,224 results found

NRF 2021 Day Five: Optimizing Customer Support and Rethinking the Physical Store

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day five of the event, which focused on improving customer support in the age of digital shopping. Panelists also emphasized the importance of a strong, integrated cloud structure in driving innovation and agility.

US Consumer Tracker: Apparel Takes Biggest Post-Holiday Hit (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we explore what shoppers are buying and which retailers they are buying from, and we present findings on consumers’ avoidance of public places and what activities they expect to do in the next two weeks. Our consumer survey was undertaken on January 11.

NRF 2021 Day Three: Data-Driven Solutions, from Supply Chain to Store; Understanding Changed Shopping Patterns

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day three of the event, which focused on the importance of understanding consumers, many of whom have changed their behaviors over the course of the pandemic. The benefits of integrating technology across all retail operations, from supply chain to stores, emerged as another key theme.

NRF 2021 Day Two: Leveraging Technology To Engage Consumers and Empower Employees

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day two of the event, which focused on how retailers can benefit from using data, artificial intelligence and voice commerce to appeal to consumers in the new environment. Sustainability and social responsibility also emerged as key themes.

NRF 2021 Day One: Digital Strategy, Inventory Agility and Loyalty Are Top of Mind

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), has moved online for the first time, taking place entirely virtually over six days, from January 12 to 22. The Coresight Research team presents our 10 key insights from day one of the event, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic.

Retail Robustness Index: January 2021 Update—Scores Rebound as Product Mix Shifts Back to Normalized Levels

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand amid the Covid-19 pandemic. The January 2021 update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in December 2020.

2021 Retail and Technology Outlook

Against the challenging coronavirus-impacted retail environment, Coresight Research’s analysts provide directional outlooks and sector headwinds and tailwinds for 2021. We discuss the trends and data points that we expect to see during the year ahead, covering 10 channels, sectors or markets, with a focus on the US.

3Q20 US Earnings Season Wrap-Up: Discretionary Sectors Regain Momentum

We assess the recent performance of selected US-based retailers, brands, e-commerce platforms and REITs in terms of revenues, earnings per share and comps for the third quarter of 2020, considering consensus estimates and year-over-year changes. Against the backdrop of the Covid-19 pandemic, many companies beat revenue consensus estimates, and most of the discretionary sectors regained their momentum during the quarter.