18 minutes

US Grocery E-Commerce: Sustained Shifts in Fulfillment and Service Models To Drive Long-Term Growth

Deep Dive
Primary Analyst:
Coresight Research
Contributors
Primary Analyst:
Coresight Research
Other Contributors:
Sujeet Naik, Analyst
18 minutes

Reasons to Read

Covid-19 has catalyzed the widespread adoption of online shopping in grocery, driving fundamental, lasting changes in consumer behavior. In this report, we provide an essential briefing on recent shifts in the US grocery e-commerce market and present an outlook for the future, with a focus on fulfillment and service models—including BOPIS and curbside pickup.

Click here to view more Coresight Research coverage of the impact of Covid-19 on retail.

CONTENTS

What’s the Story? 

Why It Matters 

US Online Food and Beverage Market Size and Growth 

Key Operating Models 

• Fulfillment Models 

• Centralized Fulfillment 

• Store-Based Fulfillment 

• Fulfillment Models: A Comparison 

• Service Models 

• Home delivery 

• BOPIS & Curbside Pickup 

• Fulfillment and Service Models Employed by Selected Retailers 

• Online Grocery Models: Profitability 

Major Themes Across the Market 

• Hyperlocal Delivery Services Capitalize on Grocers’ Need To Scale Online Quickly 

• Dark Stores: Growth amid the Pandemic and Future Prospects 

• Grocery Brands Jump Into DTC Fray 

What We Think 

• Implications for Brands/Retailers 

• Implications for Technology Vendors 

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