Deep DiveUS Grocery E-Commerce: Sustained Shifts in Fulfillment and Service Models To Drive Long-Term Growth Coresight Research January 5, 2021 Reasons to ReadCovid-19 has catalyzed the widespread adoption of online shopping in grocery, driving fundamental, lasting changes in consumer behavior. In this report, we provide an essential briefing on recent shifts in the US grocery e-commerce market and present an outlook for the future, with a focus on fulfillment and service models—including BOPIS and curbside pickup. Click here to view more Coresight Research coverage of the impact of Covid-19 on retail. CONTENTS What’s the Story? Why It Matters US Online Food and Beverage Market Size and Growth Key Operating Models • Fulfillment Models • Centralized Fulfillment • Store-Based Fulfillment • Fulfillment Models: A Comparison • Service Models • Home delivery • BOPIS & Curbside Pickup • Fulfillment and Service Models Employed by Selected Retailers • Online Grocery Models: Profitability Major Themes Across the Market • Hyperlocal Delivery Services Capitalize on Grocers’ Need To Scale Online Quickly • Dark Stores: Growth amid the Pandemic and Future Prospects • Grocery Brands Jump Into DTC Fray What We Think • Implications for Brands/Retailers • Implications for Technology Vendors Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly UK Store Openings and Closures Tracker 2026, Week 5: Game Over; But Aldi To Open 40 StoresWeekly US Store Openings and Closures Tracker 2026, Week 3: 457-Store Francesca’s Reportedly LiquidatingEarnings Insights 1Q25, Week 4: Alibaba, Walmart and Others Report Sales Growth While Under Armour Reports Sales Decline—InfographicAnalyst Corner: Adapting to Uncertainty in Food, Drug and Mass Retail Supply Chains, with Sujeet Naik
