Deep Dive 18 minutes PremiumUS Grocery E-Commerce: Sustained Shifts in Fulfillment and Service Models To Drive Long-Term Growth Coresight Research January 5, 2021 What's InsideCovid-19 has catalyzed the widespread adoption of online shopping in grocery, driving fundamental, lasting changes in consumer behavior. In this report, we provide an essential briefing on recent shifts in the US grocery e-commerce market and present an outlook for the future, with a focus on fulfillment and service models—including BOPIS and curbside pickup. Click here to view more Coresight Research coverage of the impact of Covid-19 on retail. CONTENTS What’s the Story? Why It Matters US Online Food and Beverage Market Size and Growth Key Operating Models • Fulfillment Models • Centralized Fulfillment • Store-Based Fulfillment • Fulfillment Models: A Comparison • Service Models • Home delivery • BOPIS & Curbside Pickup • Fulfillment and Service Models Employed by Selected Retailers • Online Grocery Models: Profitability Major Themes Across the Market • Hyperlocal Delivery Services Capitalize on Grocers’ Need To Scale Online Quickly • Dark Stores: Growth amid the Pandemic and Future Prospects • Grocery Brands Jump Into DTC Fray What We Think • Implications for Brands/Retailers • Implications for Technology Vendors Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Three Data Points We’re Watching This Week, Week 23: US Retail Sectors in FocusWeekly US Store Openings and Closures Tracker 2025, Week 17: Announced Closures Up 90% Year Over Year; JD Sports Reveals Global Store PlansWeekly US and UK Store Openings and Closures Tracker 2025, Week 6: Bargain Hunt and Liberated Brands To Close About 200 StoresShoptalk Spring 2025 “Shark Reef” Startup Pitch: Preview—12 Innovators Leveling Up the Customer Experience and Streamlining Operations
