Deep Dive | July 28, 2020 Free Report Innovator Intelligence: Decoding Customer Data To Redefine Success in Category ManagementAs part of our Innovator Intelligence series, we discuss key trends impacting retail category management and how retailers and manufacturers can leverage technologies such as big data and artificial intelligence to become more shopper-centric. We also explore Centricity, an analytics company that leverages AI and machine learning to understand changing shopper demand in real time. Read More
Insight Report | July 21, 2020 Premium Reshaping Supply Chains for the 2020s: #3—Building a More Flexible and Cost-Efficient Manufacturing System after Covid-19In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss the implications of Covid-19 for retail manufacturing and the evolution of technology solutions to streamline processes, reduce costs and improve flexibility in supply chains. Read More
Event Coverage | July 17, 2020 Register for Free Access Open for Business with Chris Baldwin, BJ’s Wholesale Club: Empathy and Personalization in Club-Store RetailAs part of our Open for Business webinar series, we hosted Chris Baldwin, Chairman of BJ’s Wholesale Club. We present an edited transcript from this webinar, in which Baldwin offered insights into changing consumer demand amid the coronavirus crisis—covering key topics such as personalization and assortment localization. Read More
Event Coverage | July 16, 2020 Register for Free Access Open for Business with Brad Santanna, The Hershey Company: Digital Signals and Omnichannel Consumer EngagementAs part of our Open for Business webinar series, we hosted Brad Santanna, Head of E-Commerce Sales at The Hershey Company. We present an edited transcript from this webinar, in which Santanna offered insights into the importance of understanding consumer sentiment in demand, particularly in the current Covid-19 environment—covering key topics such as customer engagement, the use of data, omnichannel shopping and fulfillment. Read More
Flash Report | July 16, 2020 Register for Free Access Innovation in Retail Supply Chains: The Rise of Alternative ModelsWe highlight four examples of startups that are challenging the status quo by introducing alternative supply-chain models, such as by leveraging localized manufacturing or eco-friendly products. Read More
Event Coverage | July 13, 2020 Register for Free Access Open for Business with Bjoern Peterson, Sensormatic Solutions: The Physical Store and Inventory Accuracy Post CrisisAs part of our Open for Business webinar series, we hosted Bjoern Petersen, President of Sensormatic Solutions. We present an edited transcript from this webinar, in which Petersen offered insights into how retailers can work toward gaining inventory accuracy in the wake of the coronavirus crisis—covering key topics such as consumer demand, e-commerce and fulfillment. Read More
Insight Report | July 1, 2020 Premium Reshaping Supply Chains for the 2020s: #2—Demand ForecastingIn our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss the importance of demand forecasting in retail and the evolution of technology solutions to address pain points in the process. Read More
Insight Report | June 18, 2020 Premium The End of “Made in China”? A Potential Wave of Moving Sourcing out of China amid Rising TensionsThe Covid-19 crisis may have triggered a new wave of multinational companies moving production out of China, only a short time after the first wave in 2019 due to US-China trade war. We discuss recent moves by companies such as Apple to shift their sourcing to other countries in the context of political tension and negative consumer sentiment. Read More
Event Coverage | June 17, 2020 Register for Free Access Open for Business with David Hardiman-Evans, Ocado Solutions: The Impact of Covid-19 on Traditional and Online GroceryAs part of our Open for Business webinar series, we hosted David Hardiman-Evans, SVP, North America at Ocado Solutions. We present the transcript from this webinar, in which Hardiman-Evans offered insights into the dynamic changes in the online grocery sector amid the coronavirus crisis—covering key topics such as consumer demand and loyalty, assortment rationalization and fulfillment models. Read More
Event Coverage | June 10, 2020 Register for Free Access Open for Business with Alex Gourlay, Co-COO of Walgreens Boots Alliance: Adapting to Coronavirus-Led Consumer Shifts in the Food, Drug and Mass SectorAs part of our Open for Business webinar series, we hosted Alex Gourlay, Co-COO of Walgreens Boots Alliance. We present the transcript from this webinar, in which Gourlay offered insights into how his company responded quickly to the coronavirus crisis and leveraged digital opportunities to connect with consumers. Read More
Deep Dive | June 2, 2020 Free Report Winning with Retailer-Supplier Collaboration in Grocery and Drug RetailWe analyze the findings of a recent Coresight Research proprietary survey of global suppliers and retailers to explore the importance of retailer-supplier collaboration and the key criteria for achieving this. We present insights into the challenges, advantages and opportunities presented by retailer-supplier collaboration, with a focus on customer-centric data sharing. Read More
Insight Report | June 2, 2020 Premium Reshaping Supply Chains for the 2020s: #1—The Consumerization and Digitalization of Product DesignIn our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss the consumerization and digitalization of product design, which will influence change in retail supply chains as we head into the 2020s. Read More
Event Coverage | May 27, 2020 Register for Free Access Open for Business with Brad Burgess, Global Affairs Executive: Digital and Supply Chain Strategies during a Crisis and BeyondAs part of our Open for Business webinar series, we hosted Brad Burgess, Global Head of Corporate Affairs at JD.com. We present the transcript from this webinar, in which Burgess offered insights into supply chain challenges and technological innovations in the context of the coronavirus pandemic and beyond. Read More
Insight Report | May 14, 2020 Premium RFID Update: Mature Technology Finds New Applications in CPG, Analytics and Inventory TrackingWe explore the use of RFID in retail, with applications of this 70-year-old technology still expanding due to recent innovations. This report highlights key developments in the field that enable loss prevention, frictionless returns, predictive analytics and inventory tracking. We also discuss a major initiative in Japan, through which major convenience-store retailers are introducing RFID tags across their entire product inventory. Read More
Deep Dive | May 13, 2020 Premium Operating in a Post-Coronavirus World: How Indian Retailers Can Navigate the Road to RecoveryThe 2020 coronavirus pandemic has seen the Indian government impose restrictions to curb the spread of the virus. We discuss the wide-ranging impacts of the ongoing lockdown on India’s retail sector and explore how retailers have responded to the crisis. In addition to examining the challenges that lie ahead, we present a three-pronged approach for retailers to survive the post-coronavirus recovery period and emerge stronger. Read More