Reasons to Read

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. Virtual try-on technologies can help these retailers to reduce returns.

In this report, we discuss the key trends impacting the virtual try-on market, covering the following:

  • E-commerce growth
  • The use of social media as part of the shopping journey
  • The cost of returns for retailers
  • The impulsive and impatient nature of consumers
  • The rise of virtual stores

We will also explore a solution for online apparel retailers offered by virtual try-on solution provider SeeItFit, which helps brands and retailers to enhance the overall customer experience online—reducing returns and increasing conversion.

This free report is sponsored by SeeItFit. Non-subscribers can access the report by completing the form on this page.

This report forms part of our Innovator Intelligence series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

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We present Three Things You Need To Know on Strategies for International Brands and Retailers To Capitalize on Chinese New Year. Find the full report here.

Three-Things-You-Need-To-Know-Chinese-New-Year

Reasons to Read

CES 2021, an event held by the Consumer Technology Association, is taking place on January 11–14 and is a virtual event for the first time. The Coresight Research team presents our key insights from day one of the event, which focused on new product announcements by major global consumer-electronics companies, across health and wellness, home cleanliness and entertainment, and more.

Look out for our separate reports presenting key takeaways from the rest of the event over the next two days.

Coresight Research CEO and Founder Deborah Weinswig also presented on day two of CES 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. Click here to read highlights from the session.

Click here to read more Coresight Research coverage of consumer technology.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

CES Day One: 10 Key Insights

  1. Consumer Electronics Devices Are Evolving To Reflect That Consumers Are Spending More Time at Home
  2. A Focus on Health and Home Cleanliness Gives Rise to New Gadgets
  3. New TVs Use Micro-/Mini-LED Backlighting for Greater Brightness and Contrast
  4. Consumer Electronics Products and Packaging Are Being Upcycled for Sustainability
  5. Technology Continues To Improve Everyday Health and Wellness and Doctor Care
  6. Digital Transformation in the Fitness, Education and Legal Sectors Is Accelerating
  7. There Is a Multitude of New Jobs for Robots and Drones
  8. Vehicles in the Future Will Be Electric and Connected
  9. Benefits of Autonomous Vehicle Technology Will Become Available to Everyone, Globally
  10. 5G Is the Innovation Platform That Makes Other Innovations Possible

Reasons to Read

Chinese New Year, also called Spring Festival, is the most important holiday of the year in Chinese culture, falling on February 11–17 in 2021.

We discuss retail sales growth in China during the Chinese New Year holiday over the past decade, including our estimates for a Covid-impacted 2020 and 2021.

We present five ways in which international brands and retailers can capitalize on this retail opportunity in 2021 and future years, covering new products, red packets, themed campaigns, livestreaming and logistics.

Click here to read further Coresight Research reports on China market entry.

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We present Three Things You Need To Know on US Consumer Tracker: Introducing Our New Data on Consumers’ Shopping Behavior. Find the full report here.

Reasons to Read

We present 10 key trends for Chinese e-commerce in 2021 and discuss how brands and retailers that are targeting the China market could capitalize on the changes we expect to see over the course of the year.

This report is available for free and can be accessed by registering for a free account.

Click here to read our 2021 Retail and Technology Outlook, in which Coresight Research’s analysts provide directional outlooks and sector headwinds and tailwinds for 2021 across 10 channels, sectors or markets.

Click here to view additional coverage of the impact of Covid-19 on retail, which includes Coresight Research’s proprietary US consumer survey findings.

Click here to to view the 10 Trends for China E-commerce 2021 Event Presentation.

CONTENTS

What’s the Story?

Why It Matters

10 E-Commerce Trends in 2021: A Deep Dive
1. Livestreaming Will Continue To Be an Effective Sales Channel
2. Short-Video Platforms Will Capture Greater E-Commerce Market Share
3. Mini Programs Will Supplement Shopping Platforms for Brands
4. Smart Manufacturing and C2M Will Drive E-Commerce Forward
5. Luxury E-Commerce Will Continue To Grow
6. E-Commerce Platforms Will Use Shopping Festivals To Excite Shoppers
7. Community Group Buying Will Gain Traction
8. Innovative Technology Will Improve the E-Commerce Experience
9. E-Commerce Companies Will Invest in Logistics To Own Last-Mile Delivery
10. New Retail Will Prevail in Online and Offline Integration

What We Think

Reasons to Read

Coresight Research’s January 4 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail.

This week, we introduce new survey data on what shoppers are buying and which retailers they are buying from. Our new tracker questions and recurring weekly questions cover the following:

  • What product categories respondents had purchases in-store and online in the past two weeks
  • Which retailers respondents had bought food or nonfood products from in the past two weeks
  • What activities respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether respondents are currently avoiding public areas—and which types of places they are avoiding

We also present findings and trend data on shoppers’ current online spending habits and whether they expect to retain changed behaviors from the Covid-19 crisis in the long term.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

Click here to view all of our weekly survey reports.

CONTENTS

What’s the Story?

What Shoppers Are Buying and Which Retailers They Are Buying From

What Consumers Bought In-Store and Online

Retailers: Where Consumers Shopped

What Shoppers Are Doing and Where They Are Going

Fewer Consumers Had Visited an Enclosed Shopping Center

Slightly Fewer Consumers Expect to Dine in a Restaurant

Over Eight in 10 Are Currently Avoiding Public Places

Reviewing Trend Data in Current Purchasing Behavior

What Consumers Are Currently Buying More Of and Less Of

Over Seven in 10 Are Switching Spending Online

What Consumers Are Currently Buying More Of Online

What We Think

Methodology

 

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Reasons to Read

This report provides select findings from Coresight Research’s January 4 survey of US consumers on their behaviors and expectations, with a focus on implications for retailers. This week, we discuss what consumers bought in-store and online and the avoidance rate of public places.

This report is available for free and can be accessed by registering for a free account. We highlight selected findings from our weekly survey across three key topics:

  1. What consumers bought in-store and online
  2. Which retailers consumers purchased from for food and nonfood products
  3. The avoidance rate of public places

Our full report is available to premium subscribers and includes further findings on shoppers’ current online spending habits and the activities they expect to do in the next two weeks.

Click here to view all of our weekly survey reports.

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” discusses why US store closures during 2020 didn’t reach the levels anticipated amid the Covid-19 crisis.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

This report is available for free and can be accessed by registering for a free account.

Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week, including non-store-closure news
  • Year-to-date 2021 major US and UK store openings and closures
  • 2020 total US and UK store openings and closures
  • 2020 major retail bankruptcies

This week, there are highlights from Charming Charlie and Macy’s in the US and Arcadia Group in the UK.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly report, the Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2021 year to date, filterable by sector and year. Click here to view.

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Reasons to Read

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand amid the Covid-19 pandemic. This report updates the scores based on financial reports and store-reopening announcements.

We rank the companies according to four metrics: financial health, sales capacity, product mix and management tenure.

The appendix details our methodology of calculating index scores.

Alongside the report, our infographic summarizes key changes since the Retail Robustness Index: December 2020 Update.

Click here to view more Coresight Research coverage of the impact of Covid-19 on retail.

CONTENTS

What’s the Story?

Why It Matters

The Retail Robustness Index: In Detail

Appendix

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Reasons to Read

This report in our collection of Retailers’ Timelines explores the recent history of off-price apparel and home products retailer The TJX Companies. We look at key events for the company over the past four years, including TJX’s more recent navigation of the coronavirus-impacted retail environment and announcement of significant distribution facility and store opening plans.

We also provide an overview of total revenue growth and comparable store sales across the company’s segments from fiscal year 2015 to 2020.

Click here to read our full collection of Retailers’ Timelines.

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We present Three Things You Need To Know on US Grocery E-Commerce. Find the full report here.

Reasons to Read

Employees, in addition to inventory, are among the most valuable assets that a retailer possesses. HCM (human capital management) software aims to address specific challenges related to staff management that are unique to retail. In this report, we discuss these challenges and explore the functionality and leading vendors of HCM software.

This report is part of Coresight Research’s RetailTech series, in which we discuss leading retail technology companies and the products they offer. Click here to read the previous report in this series, which explores the modern supply chain and the software providers that are helping retailers ensure supply chain flexibility and resilience.

CONTENTS

What’s the Story?

Why It Matters

HCM Software: A Deep Dive
Functions of HCM Software
HCM for Retail
HCM in the Age of Covid-19
Leading HCM Software Vendors
HCM Innovators
Other Vendors of HCM Solutions
Other HCM Topics

What We Think
Implications for Brands/Retailers
Implications for Technology Vendors

Other Coresight Research Reports

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