Reasons to Read

CES 2021, an event held by the Consumer Technology Association, took place on January 11–14. The Coresight Research team presents our key insights from day three of the virtual event, which covered a number of technologies: 5G, robotics, fintech, contactless shopping, cloud computing and AI. It featured keynote addresses from Microsoft, on the promise and perils of technology, and Walmart, covering the use of technology to improve its business, its omnichannel approach to healthcare and the company’s efforts to improve inclusion and equality.

We also offer our closing thoughts on the digital event as a whole.

Read our insights from day one and day two of CES 2021.

Coresight Research CEO and Founder Deborah Weinswig also presented on day two of CES 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. Click here to read highlights from the session.

Click here to read more Coresight Research coverage of consumer technology.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

CES 2021: Closing Thoughts

CES Day Three: 10 Key Insights

  1. Technology Presents Promise and Perils—Humans Must Decide Its Uses
  2. There Are Areas for Future Improvement of Technology in the Supply Chain
  3. An Omnichannel Approach to Healthcare Is Emerging
  4. Walmart Reconfigures Its Business To Achieve Racial Equity
  5. Many of the Most Compelling Applications of 5G Are Yet To Be Imagined
  6. Consumers Are Rapidly Embracing Fintech and E-Banking This Year
  7. Robots Take On New Tasks and Offer Cheaper, More Sustainable Delivery
  8. Contactless Payment Gains Traction and Enhances the Shopping Journey
  9. The Cloud Enables Enterprises To Perform Rapid Testing and Experimentation
  10. Inclusive Input Leads to Inclusive Output with AI

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Reasons to Read

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), is taking place virtually over six days between January 12 and 22.

The Coresight Research team presents our 10 key insights from day two of the event, which focused on how retailers can benefit from using data, artificial intelligence and voice commerce to appeal to consumers in the new environment. Sustainability and social responsibility also emerged as key themes.

Click here to read our insights from the first day of NRF 2021, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic.

Look out for our separate reports presenting key takeaways from the rest of the event.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

NRF 2021 Day Two: 10 Key Insights

  1. Retailers Can Leverage the “Data Explosion” To Enhance Customer Experiences and Loyalty
  2. Partnerships Can Take Retailers to the Next Level
  3. Data Analytics Provides Valuable Insights for Customer Engagement and Retention
  4. Voice Commerce Is Likely To Continue To See Strong Growth
  5. A Focus on Sustainability Is Table Stakes
  6. Social Responsibility Has To Be a Strategy, Not a Response
  7. To Lead Effectively, Retail Executives Must Work with Experts and Embrace Innovation
  8. AI Is an Essential Component of the Modern Store
  9. Keeping Employees Connected and Safe Drives an Effective Workforce
  10. Reflecting the Demographics of the New Consumer in the Workforce Is a Necessity

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Reasons to Read

On January 14, 2021, John Harmon, Senior Analyst at Coresight Research, presented a wrap-up of the 2020 US holiday shopping season.

In this presentation, we cover the following:

  • Retail wrap-up—including an analysis of macro indicators, US retail sales, store closures and openings, e-commerce growth, physical store traffic and consumer behavior
  • Business weather impacts—including October 2020–January 2021 regional trends and weather-driven product demand expectations

Evan Gold, EVP of Global Partnerships at Planalytics also presented weather-driven insights for the quarter.

Click here to read Coresight Research coverage of US holiday retail.

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Reasons to Read

In the first report in our E-Commerce Outlook series, we provide an overview of e-commerce development in the US apparel and footwear sector as well as our analysis of post-crisis expectations.

For more insights on the US apparel market, click here to read our report on digitally native DTC (direct-to-consumer) apparel and footwear brands.

CONTENTS

What’s the Story?

E-Commerce Performance and Outlook

Online Market Drivers

Competitive Landscape

E-Commerce Innovators

Themes We Are Watching

What We Think

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Reasons to Read

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), has moved online for the first time, taking place entirely virtually over six days, from January 12 to 22.

The Coresight Research team presents our 10 key insights from day one of the event, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic.

Look out for our separate reports presenting key takeaways from the rest of the event.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

NRF 2021 Day One: 10 Key Insights

  1. Retailers Must Adapt to Pandemic-Driven Changes in Consumer Spending
  2. Surging Digital Channels Will Retain Importance Post Crisis
  3. Streamlined Inventory Management Systems Are Key to Omnichannel Success
  4. Supply Chain Will Be One of the Top Three Retail Areas of Change, According to Google
  5. Drugstores Empowered by Technology Will Continue To Play a Vital Role in Crisis Response
  6. Consumer Spending Shifts Emphasize Value of Loyalty Programs for Retailers
  7. Consumers Expect Every Interaction To Be Personal
  8. AI and ML Are Helping To Transform Grocery Retail
  9. Technology Is the Backbone of the Store
  10. The Role of the Store Associate Is Changing

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Reasons to Read

CES 2021, an event held by the Consumer Technology Association, is taking place on January 11–14. The Coresight Research team presents our key insights from day two of the virtual event, which focused on initiatives launched, and progress made, by technology companies to benefit society in light of the Covid-19 pandemic, as well as video gaming as a driver of technology. Sustainability, diversity and inclusion also emerged as key themes.

Coresight Research CEO and Founder Deborah Weinswig also presented on day two of CES 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. Click here to read highlights from the session.

Click here to read our insights from day one of CES 2021.

Click here to read more Coresight Research coverage of consumer technology.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

CES Day Two: 10 Key Insights

  1. The Tech Industry Provides Substantial Resources for Covid-19 Vaccine Development
  2. Companies Leverage Manufacturing Capacity To Produce PPE amid Covid-19
  3. Processor-PC Maker Partnerships Drive Innovation in Computing and Gaming
  4. Computer Gaming Is a Major Part of Many Consumers’ Everyday Lives
  5. Companies’ Efforts in Diversity and Inclusion Should Focus on Talent Retention
  6. The Future of Vehicles: All-Electric Offers Sustainability, Quality of Life and Safety
  7. The Future of Retailing Is To Agnostically Meet Consumers Wherever They Are
  8. Companies Can Achieve Inclusion via Suppliers, Startups and Employees in Other Geographies
  9. Consumer-Electronics Vendors Improve Supply Chain Resiliency
  10. AI Offers Massive Scale and Power, but Presents Challenges in Use and Data Bias

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Reasons to Read

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. Virtual try-on technologies can help these retailers to reduce returns.

In this report, we discuss the key trends impacting the virtual try-on market, covering the following:

  • E-commerce growth
  • The use of social media as part of the shopping journey
  • The cost of returns for retailers
  • The impulsive and impatient nature of consumers
  • The rise of virtual stores

We will also explore a solution for online apparel retailers offered by virtual try-on solution provider SeeItFit, which helps brands and retailers to enhance the overall customer experience online—reducing returns and increasing conversion.

This free report is sponsored by SeeItFit. Non-subscribers can access the report by completing the form on this page.

This report forms part of our Innovator Intelligence series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

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We present Three Things You Need To Know on Strategies for International Brands and Retailers To Capitalize on Chinese New Year. Find the full report here.

Three-Things-You-Need-To-Know-Chinese-New-Year

Reasons to Read

CES 2021, an event held by the Consumer Technology Association, is taking place on January 11–14 and is a virtual event for the first time. The Coresight Research team presents our key insights from day one of the event, which focused on new product announcements by major global consumer-electronics companies, across health and wellness, home cleanliness and entertainment, and more.

Look out for our separate reports presenting key takeaways from the rest of the event over the next two days.

Coresight Research CEO and Founder Deborah Weinswig also presented on day two of CES 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. Click here to read highlights from the session.

Click here to read more Coresight Research coverage of consumer technology.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

CES Day One: 10 Key Insights

  1. Consumer Electronics Devices Are Evolving To Reflect That Consumers Are Spending More Time at Home
  2. A Focus on Health and Home Cleanliness Gives Rise to New Gadgets
  3. New TVs Use Micro-/Mini-LED Backlighting for Greater Brightness and Contrast
  4. Consumer Electronics Products and Packaging Are Being Upcycled for Sustainability
  5. Technology Continues To Improve Everyday Health and Wellness and Doctor Care
  6. Digital Transformation in the Fitness, Education and Legal Sectors Is Accelerating
  7. There Is a Multitude of New Jobs for Robots and Drones
  8. Vehicles in the Future Will Be Electric and Connected
  9. Benefits of Autonomous Vehicle Technology Will Become Available to Everyone, Globally
  10. 5G Is the Innovation Platform That Makes Other Innovations Possible

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Reasons to Read

Chinese New Year, also called Spring Festival, is the most important holiday of the year in Chinese culture, falling on February 11–17 in 2021.

We discuss retail sales growth in China during the Chinese New Year holiday over the past decade, including our estimates for a Covid-impacted 2020 and 2021.

We present five ways in which international brands and retailers can capitalize on this retail opportunity in 2021 and future years, covering new products, red packets, themed campaigns, livestreaming and logistics.

Click here to read further Coresight Research reports on China market entry.

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We present Three Things You Need To Know on US Consumer Tracker: Introducing Our New Data on Consumers’ Shopping Behavior. Find the full report here.

Reasons to Read

We present 10 key trends for Chinese e-commerce in 2021 and discuss how brands and retailers that are targeting the China market could capitalize on the changes we expect to see over the course of the year.

This report is available for free and can be accessed by registering for a free account.

Click here to read our 2021 Retail and Technology Outlook, in which Coresight Research’s analysts provide directional outlooks and sector headwinds and tailwinds for 2021 across 10 channels, sectors or markets.

Click here to view additional coverage of the impact of Covid-19 on retail, which includes Coresight Research’s proprietary US consumer survey findings.

Click here to to view the 10 Trends for China E-commerce 2021 Event Presentation.

CONTENTS

What’s the Story?

Why It Matters

10 E-Commerce Trends in 2021: A Deep Dive
1. Livestreaming Will Continue To Be an Effective Sales Channel
2. Short-Video Platforms Will Capture Greater E-Commerce Market Share
3. Mini Programs Will Supplement Shopping Platforms for Brands
4. Smart Manufacturing and C2M Will Drive E-Commerce Forward
5. Luxury E-Commerce Will Continue To Grow
6. E-Commerce Platforms Will Use Shopping Festivals To Excite Shoppers
7. Community Group Buying Will Gain Traction
8. Innovative Technology Will Improve the E-Commerce Experience
9. E-Commerce Companies Will Invest in Logistics To Own Last-Mile Delivery
10. New Retail Will Prevail in Online and Offline Integration

What We Think

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Reasons to Read

Coresight Research’s January 4 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail.

This week, we introduce new survey data on what shoppers are buying and which retailers they are buying from. Our new tracker questions and recurring weekly questions cover the following:

  • What product categories respondents had purchases in-store and online in the past two weeks
  • Which retailers respondents had bought food or nonfood products from in the past two weeks
  • What activities respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether respondents are currently avoiding public areas—and which types of places they are avoiding

We also present findings and trend data on shoppers’ current online spending habits and whether they expect to retain changed behaviors from the Covid-19 crisis in the long term.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

Click here to view all of our weekly survey reports.

CONTENTS

What’s the Story?

What Shoppers Are Buying and Which Retailers They Are Buying From

What Consumers Bought In-Store and Online

Retailers: Where Consumers Shopped

What Shoppers Are Doing and Where They Are Going

Fewer Consumers Had Visited an Enclosed Shopping Center

Slightly Fewer Consumers Expect to Dine in a Restaurant

Over Eight in 10 Are Currently Avoiding Public Places

Reviewing Trend Data in Current Purchasing Behavior

What Consumers Are Currently Buying More Of and Less Of

Over Seven in 10 Are Switching Spending Online

What Consumers Are Currently Buying More Of Online

What We Think

Methodology

 

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Reasons to Read

This report provides select findings from Coresight Research’s January 4 survey of US consumers on their behaviors and expectations, with a focus on implications for retailers. This week, we discuss what consumers bought in-store and online and the avoidance rate of public places.

This report is available for free and can be accessed by registering for a free account. We highlight selected findings from our weekly survey across three key topics:

  1. What consumers bought in-store and online
  2. Which retailers consumers purchased from for food and nonfood products
  3. The avoidance rate of public places

Our full report is available to premium subscribers and includes further findings on shoppers’ current online spending habits and the activities they expect to do in the next two weeks.

Click here to view all of our weekly survey reports.

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