Research

Access 7,000+ research reports and presentations on the retail and technology ecosystem, covering consumers, companies, economies, and retail and technology trends. Filter by product, sector, themes, regions, companies, or other parameters below. Alternatively, use the search box above to find relevant research content.

Deep Dive | March 17, 2020 Free Report

Innovator Intelligence: Can Personalization and Data Privacy Co-Exist?

We examine how Anagog is disrupting the personalization market in retail through its smartphone-based AI technology, which enables businesses to make personalized offers based on their customers’ real-world behavior in real time. We also discuss data privacy concerns and growing consumer expectations.

Insight Report | March 12, 2020 Premium

Robotics and Retail: Our Robot Helpers Find New Jobs in Warehouses, Stores and Coffee Shops

With advances in artificial intelligence and machine learning, retail robots can do more than ever before. And, thanks to steadily improving cost-benefit ratios, robots are on the rise in warehouses, fulfillment centers and shop floors.

Deep Dive | March 9, 2020 Premium

Retail Innovators: Home-Furnishing Retailers

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on three innovators in the home-furnishing market: DTC brand Burrow, furniture rental startup Fernish and design platform Modsy. We discuss these relatively new industry players in the context of changing consumer preferences in the furniture sector, including increasing demand for convenience and a heightened emphasis on sustainability.

Deep Dive | March 3, 2020 Premium

New Retail Models in E-Commerce: Opportunities To Accelerate Growth

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by major e-commerce players in China and the US, including Alibaba and JD.com. We discuss how online platforms are using technologies to improve the shopping experience, implementing extended features such as dropshipping and alternative payment options, helping brands to adopt consumer-to-manufacturer business models and launching creative initiatives to extend their reach to customers.

Deep Dive | March 3, 2020 Free Report

Best Practices for Using Data To Futureproof Retail

Retail has been undergoing seismic shifts in the last decade that have upended decades-old norms and created an entire new sets of often challenging customer expectations. The good news it, the same technology that has created these challenges also offers solutions.

Flash Report | February 27, 2020

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Salesforce Co-CEO Block To Step Down; Salesforce To Acquire Vlocity for $1.33 Billion in Cash, Reports 4Q20 and Raises FY21 Guidance

For fiscal 4Q20, Salesforce reported on February 25, 2020 that it beat the consensus estimate for adjused EPS and raised FY21 guidance. In addition, the company announced the stepping down of Co-CEO Keith Block, as well as its acquisition of cloud and mobile software provider Vlocity.

Flash Report | February 26, 2020

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Google Cloud Acquires Mainframe-Migration Company Cornerstone

Google Cloud’s acquisition of mainframe-migration company Cornerstone is the latest move by Google to expand the capabilities of its fast-growing Cloud business. This is the company’s second acquisition this month, demonstrating its efforts to compete with Microsoft for the #2 spot in the ranking of top cloud service providers.

Deep Dive | February 25, 2020 Premium

Coresight Matrix: AI Software for Communication

Our Coresight Matrix evaluates technology leaders and emerging players in the fast-growing AI software for communication segment.

Event Coverage | February 24, 2020

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Highlights from the Hype Innovation Showcase: Sustainability and Technology Key to the Future of Physical Retail

Key themes from the Hype Innovation Showcase, The Future of the Store: Sustainability & Supply Chain, included sustainability and technology. We discuss insights from the event and provide an overview of participating startup companies.

Event Coverage | February 21, 2020

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Highlights from Walmart’s 2020 Investment Community Meeting

Walmart held its 2020 investor day in New York, outlining ambitious plans to move into healthcare and profiling the secrets to success in China and India. In both markets, the company has grown organically and through acquisitions.

Deep Dive | February 20, 2020 Premium

RetailTech: How Salesforce Has Become a Juggernaut in Retail Technology

Two decades ago, several Oracle employees left to found their own retail technology startup. Now, Salesforce dominates the cloud-based space, offering a variety of cutting-edge solutions to help retailers integrate online and offline.

Flash Report | February 14, 2020

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Coronavirus Briefing: Outbreak Drives Four Innovative Retail Trends in China

With the Chinese government advising people to stay indoors and avoid public places, the coronavirus outbreak is driving four key retail trends in China as retailers look to provide alternative access to their products for consumers. We discuss the introduction of innovative logistics and delivery methods—including drones—as well as the “shared staff” concept being pursued by major supermarket chains.

Flash Report | February 14, 2020

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Google Cloud Closes $2.6 Billion Acquisition of Analytics Company Looker

Google Cloud’s $2.6 billion acquisition of analytics company Looker shows how the company is working hard to expand the capabilities of its fast-growing cloud business. The company has been developing its own capabilities but also using acquisitions to more quickly move into new service areas.

Insight Report | February 3, 2020 Premium

Retail in 2030: Lean, Spectacular, Transparent and Frictionless

The last decade was a time of tremendous upheavel in retail. We lay out our vision of what retail will look like in 2030. Look for continued but slowly abating store closures, new smaller formats and far more experiential offerings.

Insight Report | January 31, 2020 Premium

Payment Technology: What We Saw at the NRF 2020 Big Show

Retail technology is moving in leaps and bounds, promising a variety of new features and abilities such as cashless stores. This report looks at select new technologies, and some of the challenges they may face.