March 25, 2020 Insight Report Premium Retail-Tech Landscape: In-Store DigitalizationIn this report, we continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies that are enabling the transformation of physical stores through artificial intelligence, machine learning and computer vision.
March 24, 2020 Deep Dive Premium Esports: How Brands Can Leverage Gaming To Reach Targeted AudiencesThe esports industry is seeing a growing number of viewers, particularly with the impact of the ongoing coronavirus outbreak meaning that people are spending more time at home on their devices. We discuss how brands and retailers can leverage the rising popularity of competitive video gaming to sell and market their products, particularly in China and the US.
March 23, 2020 Deep Dive Premium 4Q19 US Earnings Season Wrap-UpFourth-quarter 2019 retail earnings show that many companies across the retail industry saw strong growth. However, our coverage of the Coresight 100 reveals that the CPG and department-store sectors bucked this trend, with the latter continuing to struggle. Companies across the board have updated their guidance due to coronavirus disruption in the supply chain and demand in Asia, but we are yet to see updates based on the spread of the virus to the US, with the nation moving closer to lockdown.
March 20, 2020 Insight Report Premium Coronavirus Insights: Survey Finds US Shoppers Are Bracing for the Long Haul, Say New Behaviors Will Stick (Full Report)As the US gets serious about tackling the suddenly worsening coronavirus outbreak, consumers are bracing for impact. Coresight Research surveyed US consumers to find out how concerned they are, what they are concerned about specifically and how that concern will change buying habits.
March 19, 2020 Deep Dive Premium US Off-Price Retail: Two Companies Dominate the MarketConsumer demand remains high for off-price retail in the US. We present the defining characteristics of this typically brick-and-mortar market and discuss the top retailers by US market share—including Burlington, Nordstrom, Ross Stores and TJX Companies, Inc—with two players being particularly dominant. This report also discusses the physical footprint expansion of selected retailers, the role of e-commerce, growing product categories in the market and how traditional department stores are leveraging off-price channels.
March 17, 2020 Deep Dive Free Report Innovator Intelligence: Can Personalization and Data Privacy Co-Exist?We examine how Anagog is disrupting the personalization market in retail through its smartphone-based AI technology, which enables businesses to make personalized offers based on their customers’ real-world behavior in real time. We also discuss data privacy concerns and growing consumer expectations.
March 12, 2020 Insight Report Premium Robotics and Retail: Our Robot Helpers Find New Jobs in Warehouses, Stores and Coffee ShopsWith advances in artificial intelligence and machine learning, retail robots can do more than ever before. And, thanks to steadily improving cost-benefit ratios, robots are on the rise in warehouses, fulfillment centers and shop floors.
March 9, 2020 Deep Dive Premium Retail Innovators: Home-Furnishing RetailersThe Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on three innovators in the home-furnishing market: DTC brand Burrow, furniture rental startup Fernish and design platform Modsy. We discuss these relatively new industry players in the context of changing consumer preferences in the furniture sector, including increasing demand for convenience and a heightened emphasis on sustainability.
March 3, 2020 Deep Dive Free Report Best Practices for Using Data To Futureproof RetailRetail has been undergoing seismic shifts in the last decade that have upended decades-old norms and created an entire new sets of often challenging customer expectations. The good news it, the same technology that has created these challenges also offers solutions.
February 28, 2020 Flash Report Register for Free Access Coronavirus Briefing: Coresight Research Survey Data Suggests US Malls Will Be Hit Hard if Outbreak WorsensCoresight Research surveyed US consumers on the current and potential impact of the coronavirus outbreak on their behavior. Over one-quarter say they are already avoiding public areas or changing travel arrangements, and well over half of respondents say they would if the outbreak worsens.
February 25, 2020 Deep Dive Premium Coresight Matrix: AI Software for CommunicationOur Coresight Matrix evaluates technology leaders and emerging players in the fast-growing AI software for communication segment.
February 24, 2020 Insight Report Premium Insights from China: Opportunities for Brands in WeChatWe look at the marketing and service opportunities in China’s WeChat super app. We discuss how brands and retailers—including Dior, Hermés and L’Oréal’s Giorgio Armani—are capitalizing on the app’s diverse functionality to reach consumers and drive sales.
February 20, 2020 Deep Dive Premium RetailTech: How Salesforce Has Become a Juggernaut in Retail TechnologyTwo decades ago, several Oracle employees left to found their own retail technology startup. Now, Salesforce dominates the cloud-based space, offering a variety of cutting-edge solutions to help retailers integrate online and offline.
February 17, 2020 Deep Dive Premium Chinese E-Commerce Platforms: Exploring the Diverse Opportunities for BrandsWe assess China’s e-commerce landscape, which has evolved over the years to become more diverse, encompassing different verticals, cross-border commerce and social media. We highlight the moves being made by major players in the sector—such as Alibaba and JD.com—to drive traffic and better serve consumers, as well as discussing the opportunities in the China market that these platforms are offering brands and retailers.
February 11, 2020 Deep Dive Premium Is Omnichannel the Future for Furniture Retail?In the furniture sector, e-commerce continues to grow rapidly as cross-channel shopping trends evolve. The shopping journey is therefore becoming more complex, and retailers are being forced to rethink how they engage with customers. We explore how major players in the home furnishing market are investing in omnichannel transformation, as well as the challenges associated with this type of strategy.