E-Commerce

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Event Coverage | November 4, 2019

Register for Free Access

Global Smart Supply Chain Summit 2019: Technology Is Driving Improvement in the Efficiency of Supply Chains

The efficiency of supply chain operations is being driven by the increasing adoption of advanced technologies such as 5G connectivity. The 2019 Global Smart Supply Chain Summit in China brought together a number of supply chain leaders to discuss this topic, as well as other important themes, including sustainability and the changing consumer landsape

Deep Dive | October 30, 2019 Free Report

10 Trends Reshaping US CPG

The consumer packaged goods (CPG) industry in the US is undergoing significant change, with consumer preferences shifting rapidly and retailers adapting in the face of heightened competition.

Company Earnings Update | October 29, 2019

Register for Free Access

Amazon.com (NASDQ: AMZN) 3Q19 Results: Profit Falls Due to High One-Day Shipping Costs

Amazon profits fall for the first time in more than two years thanks to high one-day delivery costs.

Insight Report | October 28, 2019 Premium

Walgreens and CVS Step Up Digital Investments

Consumers are looking for convenience in buying and accessing medication and healthcare services. Walgreens and CVS are accelerating their investments in e-commerce and digital healthcare to compete with mass merchants and online pharmacies. In this report, we detail the two retailers’ recent digital initiatives and review competing online pharmaceutical services.

Insight Report | October 28, 2019 Premium

Singles’ Day Preview: What’s New for Double 11 2019?

Chinese e-commerce giants have already kicked off their Singles’ Day campaigns, this year focusing more on lower-tier cities and emphasizing customer service elements over price alone.

Insight Report | October 28, 2019 Premium

Buy Online, Pick Up In Mall: Mall Operators Take BOPIS to the Next Level

We analyze the buy online, pick up in mall (BOPIM) model, and assess how some global shopping-center operators are using this service to draw traffic to their malls.

Insight Report | October 24, 2019 Premium

Key Festivals and Holidays for Promotional Campaigns in India in 2020: Calendar

India sees a number of festivals and holidays that retailers and brands can tap with marketing and promotional campaigns. Use our 2020 calendar to plan your marketing and sales strategies for the India market.

Insight Report | October 22, 2019 Premium

New Retail Briefing: Net-a-Porter Opens a Flagship Store on Tmall Luxury Pavilion

Swiss luxury group Richemont’s e-commerce subsidiary Yoox Net-a-Porter has opened a flagship store on Tmall Luxury Pavilion to provide Chinese consumers with curated selections of more than 130 luxury and designer brands.

Deep Dive | October 22, 2019 Premium

How Loyalty Programs Help Retailers To Retain Customers and Drive Growth

Well-designed loyalty programs offer retailers the opportunity to gain a larger share of wallet and increase customer retention. In this report, we examine best practices for implementing loyalty programs and how retailers can leverage consumer data to drive growth, as well as emerging trends in this field.

Insight Report | October 21, 2019 Premium

Holiday 2019: US Retail Hiring Set To Be Flat

Part of our Holiday 2019 series, this report outlines key developments related to holiday hiring in US retail

Insight Report | October 18, 2019 Premium

September 2019 US Retail Sales: Solid Total Growth but Clothing Soft

Total US retail sales excluding gasoline and automobiles increased 4.4% year over year in September, versus a 4.7% rise in August.

Company Earnings Update | October 17, 2019

Register for Free Access

ASOS (LSE: ASC) FY19 Results: Revenues Ahead of Consensus, but Profits Plummet

ASOS FY19 profits plummet, management notes it had “underestimated the impacts of large-scale operational change…on two continents simultaneously” and that the company was “not adequately prepared for the additional complexities of planning and trading across our expanded warehouse footprint.”

Insight Report | October 16, 2019 Premium

How Is Amazon Leveraging the Whole Foods Acquisition?

In the two-plus years since its $13.7 billion acquisition of Whole Foods Market, Amazon has gained valuable insight into consumer behavior and physical retail. The e-commerce giant is now taking action to increase its presence in the grocery sector.

Insight Report | October 15, 2019 Premium

Holiday 2019: Five US Digital Retail Trends for the Holidays

In this report, we dive into the digital outlook for US retailers for the 2019 holiday season, including a cross-channel shopping trend and the dominance of e-commerce giant Amazon.

Insight Report | October 14, 2019 Premium

China’s National Day Wrap-Up: Golden Week Brings Spending Boom

While China’s economic growth has slowed, Golden Week remains a prime opportunity to spur consumer spending. This year, we saw an acceleration in the rate of total spending, driven by sales growth in retail, catering and travel. Activities surrounding the 70th anniversary of the founding of the People’s Republic of China and extended retail hours contributed to the strong increase in spending.