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Coresight Research x Alibaba Group: Finding Growth in the China Market—Tapping the 6.18 Shopping Festival

Coresight Research and Alibaba Group hosted Amanda Baldwin, President at Supergoop!, and Erick Haskell, President of International at Allbirds, in a webinar to discuss how international brands can find growth in the China market by leveraging Alibaba’s Tmall Global e-commerce platform. We present an edited transcript from this webinar, which offers insights into consumer trends in China, the 6.18 shopping festival and the challenges presented by the Covid-19 crisis.

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Innovator Intelligence: Decoding Customer Data To Redefine Success in Category Management

As part of our Innovator Intelligence series, we discuss key trends impacting retail category management and how retailers and manufacturers can leverage technologies such as big data and artificial intelligence to become more shopper-centric. We also explore Centricity, an analytics company that leverages AI and machine learning to understand changing shopper demand in real time.

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US Back to School 2020: The Outlook for Retail amid Uncertainty and a Gloomy Economic Backdrop

Launching our US Back to School 2020 series, we outline our expectations for the season this year, which is being shaped by the coronavirus crisis. We discuss the core market drivers behind our estimates of consumer spending in the US—including consumer focus on health and safety, the impact of Covid-19 on discretionary retail, potential school and college reopening models and the economic backdrop.

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US Survey Update: Consumers Increasingly Avoiding Public Places and Shifting More Apparel Spending Online (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. This week, we saw consumers’ concerns increase again, stemming from a rising number of new coronavirus cases in the US. We discuss how this sentiment affects avoidance of public places, as well as what activities consumers expect to do in the next two weeks.

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Coronavirus Insights: US Survey Update—Holiday Early Read with Consumers Expecting To Shop Early and Spend Less (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. This week, we focus on consumers’ expected shopping behaviors for the 2020 holiday season. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on July 15.

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Open for Business with Chris Baldwin, BJ’s Wholesale Club: Empathy and Personalization in Club-Store Retail

As part of our Open for Business webinar series, we hosted Chris Baldwin, Chairman of BJ’s Wholesale Club. We present an edited transcript from this webinar, in which Baldwin offered insights into changing consumer demand amid the coronavirus crisis—covering key topics such as personalization and assortment localization.

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Open for Business with Brad Santanna, The Hershey Company: Digital Signals and Omnichannel Consumer Engagement

​As part of our Open for Business webinar series, we hosted Brad Santanna, Head of E-Commerce Sales at The Hershey Company. We present an edited transcript from this webinar, in which Santanna offered insights into the importance of understanding consumer sentiment in demand, particularly in the current Covid-19 environment—covering key topics such as customer engagement, the use of data, omnichannel shopping and fulfillment.

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