Digital Commerce

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Event Coverage | May 27, 2020

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Open for Business with Brad Burgess, Global Affairs Executive: Digital and Supply Chain Strategies during a Crisis and Beyond

As part of our Open for Business webinar series, we hosted Brad Burgess, Global Head of Corporate Affairs at JD.com. We present the transcript from this webinar, in which Burgess offered insights into supply chain challenges and technological innovations in the context of the coronavirus pandemic and beyond.

| May 26, 2020 Free Report

Three Things You Need To Know: Inside the World of Amazon’s Private-Label Offering

We present Three Things You Need To Know on Inside the World of Amazon’s Private-Label Offering.

Flash Report | May 26, 2020

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Retail 2020: 10 China E-Commerce Trends—Update, Shaped by Covid-19

We present 10 trends that are shaping China’s e-commerce landscape through 2020, impacted by the coronavirus crisis and changes in consumer behavior. We discuss the implications of these trends for brands and retailers as the nation recovers from Covid-19

Insight Report | May 26, 2020 Premium

New Retail Briefing: Tmall Debuts a Luxury Discount Platform, Enabling Brands To Clear Inventory

Brands and e-commerce platforms in China have been implementing new initiatives to generate sales in the wake of the coronavirus pandemic. We discuss these recent developments in New Retail, which include the launch of new luxury discount channel on Alibaba’s Tmall and a new group-buying platform by Tencent.

Insight Report | May 21, 2020 Premium

Contactless Payment Options Continue To Gain Acceptance, Spurred by Necessity

Since the outbreak of the coronavirus, many businesses have ceased accepting cash as payment in order to minimize contact and thus reduce the risk of spreading the virus. We discuss recent developments in mobile payment technologies, the adoption of which is being driven by changing consumer expectations in the current environment.

Deep Dive | May 19, 2020 Premium

Retail Innovators: Beauty Brands and Retailers

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on five innovators in the beauty market: Beautycounter, Glossier, Madison Reed, Nykaa and Perfect Diary. We discuss these industry players in the context of changing consumer demand in the beauty sector, including the influence of social commerce and a heightened emphasis on clean beauty and sustainability.

Insight Report | May 19, 2020 Premium

Consumer Tech Briefing: Augmented Reality Boosts Consumer Engagement during Coronavirus Lockdowns

Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we look at the role of augmented reality in new product launches, which is enabling retailers to stay connected with consumers during coronavirus lockdowns and prepare for the post-crisis retail environment.

Deep Dive | May 13, 2020 Premium

Operating in a Post-Coronavirus World: How Indian Retailers Can Navigate the Road to Recovery

The 2020 coronavirus pandemic has seen the Indian government impose restrictions to curb the spread of the virus. We discuss the wide-ranging impacts of the ongoing lockdown on India’s retail sector and explore how retailers have responded to the crisis. In addition to examining the challenges that lie ahead, we present a three-pronged approach for retailers to survive the post-coronavirus recovery period and emerge stronger.

Deep Dive | May 12, 2020 Premium

Inside the World of Amazon’s Private-Label Offering (Full Report)

We analyze Amazon’s private-label offering, presenting key findings on the platform’s top brands and product price points. We explore the distribution of private labels by category, using our proprietary dataset of detailed information on over 20,000 products.

Flash Report | May 12, 2020

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Inside the World of Amazon’s Private-Label Offering (Select Findings)

This free report features select findings from our April 2020 analysis of Amazon’s private-label offering.

Insight Report | May 11, 2020 Premium

Six Months to Singles’ Day: Opportunities for Brands and Retailers To Mitigate the Impact of the Coronavirus

With six months to go until Singles’ Day 2020, the world’s largest 24-hour online shopping event, brands and retailers looking to participate in the event should start to plan now. We outline the actions that brands can take to get ready, as well as the opportunities that the shopping festival presents, particularly this year as the impacts of the coronavirus have hit retail hard.

Deep Dive | May 7, 2020 Premium

The China Beauty Consumer, Pre- and Post Coronavirus

Although impacted by the coronavirus pandemic, initial indicators show that China’s economy is rebounding, and the beauty industry is poised for a speedy recovery. We discuss findings from our proprietary survey of beauty consumers in China—as well as recent data about the market—to examine the preferences and spending behaviors of this demographic prior to the coronavirus pandemic and learnings coming out of the crisis.

Deep Dive | May 6, 2020 Premium

US Online Grocery Survey 2020: Many More Shoppers Buying More Categories from More Retailers

Our third annual US online grocery report looks at how many consumers are buying groceries online, how much of their total grocery spend e-commerce captures and which retailers they buy from online—among other findings.

Insight Report | May 6, 2020 Premium

Reshaping Supply Chains for the 2020s: Five Forces Impacting Supply Chains

In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this first report, we discuss five forces that are influencing change in retail supply chains as we head into the 2020s, which we expect to endure in a post-coronavirus world.

Deep Dive | May 5, 2020 Premium

International Apparel Retail in India: Evolving High-Growth Market Attracts More Players

India’s large and lucrative apparel retail market is attracting growing interest from international retailers, with a number of brands plotting their market entry and expansion. We examine the market landscape—including economic reform, entry routes and socioeconomic factors—and discuss its key players.