Deep DiveLast-Mile Transformation: Agility and Efficiency Take Priority Coresight Research November 12, 2021 Reasons to ReadThis report is part of Coresight Research’s series of roundtable discussions and research reports, entitled The New Age of Customer-First Supply Chains, in which we present key insights into strategic areas in which brands and retailers can take action to build a resilient and profitable supply chain. We explore how retailers are adopting tools and technologies to reshape the last mile to be more agile, efficient and responsive to consumer demand. We cover last-mile transformation strategies including dark stores, delivery platforms, micro-fulfillment centers, BOPIS and more. Read our previous reports in the series, on the four pillars to building a resilient supply chain, intelligent demand forecasting and on-demand manufacturing, customer-centric commercial collaboration, and supply chain visibility. Contents (Click to navigate) What’s the Story? Why It Matters Last-Mile Transformation: Coresight Research Analysis Dark Stores Bring Fulfillment Closer to Consumers Store-Based Delivery Platforms Are Becoming More Creative Micro-Fulfillment Centers Leverage Automation To Enable Rapid Delivery Alternative Modes of Fulfillment Are Gaining Popularity Product Returns Are Reinventing the E-Commerce Experience What We Think Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Consumer Sentiment Shows Signs of Improvement Amid Temporary Tariff Reduction: China Consumer Survey InsightsFinancial Optimism Hits Six-Month High; Consumers Adapt to Tariffs and Inflation: US Consumer Survey InsightsUS Back to School 2025, Part 2: Where Consumers Will Shop—Opportunities with Higher-Income Shoppers, in Retail Media and on TikTokWeekly UK Store Openings and Closures Tracker 2026, Week 11: Toolstation and Whole Foods Market To Expand
