Deep Dive 16 minutes PremiumE-Commerce Outlook: US Home-Improvement Market—Retailers Expand Their Online Offerings Royce Baretto, Analyst Sector Lead: Anand Kumar, Associate Director of Research March 2, 2023 Table of ContentsIntroduction E-Commerce Market Scale and Opportunity Market Size Penetration of Online Sector Sales in Total Sales Online Market Factors US Housing Market Conditions Inflation Delivery and Returns Costs Competitive Landscape Leading Companies Where Consumers Are Shopping Themes We Are Watching Increased Focus on Pro Ecosystems In-Person Fulfillment of Online Orders Online Educational Content Increasing Lifetime Value Through Assortment Better Customer Support and Sales Teams Better Online Shopping Experiences E-Commerce Innovators Curbio Havenly Houzz Porch What We Think Implications for Brands/Retailers Implications for Real Estate Firms Implications for Technology Vendors What's InsideWe explore the US home-improvement sector’s recent online performance, as well as future e-commerce prospects and the online strategies of many major players and innovators, including Floor & Decor, Home Depot and Lowe’s. Data in this report include: The e-commerce sales of US home-improvement specialist retailers for 2018 through 2027 (estimated) The online penetration rate of US home-improvement specialist retailers for 2018 through 2027 (estimated) The online shopping habits of home-improvement online shoppers, per proprietary Coresight Research surveys Major US home-improvement specialist retailers, ranked by 2021 e-commerce revenue Companies mentioned in this report include/are: Amazon, Floor & Decor, Home Depot, Lowe’s and Walmart Other relevant research: Leveraging Customer Data in US Home and Home-Improvement Retailing: Moving Toward a Customer Data Platform Head-to-Head in US Home-Improvement Retailing: Home Depot vs. Lowe’s How the US Home and Home-Improvement Market Can Target Millennials Market Outlook: US Home-Improvement Retailing—Personalization and the Resurrection of In-Store Retail This report is for Premium subscribers only. Learn more about subscriptions here.If you are a Premium subscriber, please log in. Other research you may be interested in:
