Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | April 22, 2020

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Israel Retail-Tech Innovator Landscape

We continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. Israel’s retail-tech sector is growing and quickly becoming one of the hottest and most innovative ecosystems for retail technologies, with companies offering solutions for wide-ranging applications, from supply chain logistics to the in-store consumer experience.

Insight Report | April 21, 2020 Premium

Consumer Tech Briefing: Coronavirus Crisis Spurs New Technological Innovations

Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we focus on digital tools that have been launched to encourage and track social distancing and hygiene during the ongoing coronavirus crisis.

Deep Dive | April 15, 2020 Premium

RetailTech: SAP—Pivoting from ERP Software to Customer Experience

SAP started out life in Germany in the 1970s supplying financial software and later expanded to manage virtually every element of an industrial business. Now, the company is moving into areas that create major value propositions for retail clients.

Deep Dive | April 7, 2020 Premium

New Retail Models in the Global Beauty Market

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by brands and retailers in the global beauty market, including Sephora and Ulta Beauty. We discuss how brands are leveraging technologies to improve the shopping experience, implementing save-a-sale programs and embracing cross-channel retail to drive shopper engagement.

Insight Report | April 1, 2020 Premium

AR and VR Technologies in Retail: New Applications in a Coronavirus World

Augmented and virtual reality technologies provide opportunities for retailers to drive customer engagement and increase sales conversion. We discuss the steady growth of the reality technology market and consider the implications of the coronavirus pandemic on supply, demand and technology applications.

Insight Report | March 26, 2020 Premium

Coresight Matrix: AI Software for Optimization

Technology can do more for less, and advances in artificial intelligence are delivering powerful new tools for retailers. With machine learning, AI can recognize patterns and create algorithms that adapt and improve over time.

Deep Dive | March 19, 2020 Premium

RetailTech: Sensormatic Solutions—Johnson Controls’ Retail Tech Foundry

Johnson Controls has for decades dominated the retail security sector, helping stores manage shrink with innovative digital solutions. Now, the company is leveraging its dominant market position to launch new digitally enabled service offerings.

Insight Report | March 17, 2020 Premium

Consumer Tech Briefing: Technology To Reduce Returns, Enhance Product Listings and Boost Brand Engagement

Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we focus on digital tools that have been launched recently to provide consumers with a richer, more informed shopping experience both online and in brick-and-mortar stores.

Deep Dive | March 17, 2020 Free Report

Innovator Intelligence: Can Personalization and Data Privacy Co-Exist?

We examine how Anagog is disrupting the personalization market in retail through its smartphone-based AI technology, which enables businesses to make personalized offers based on their customers’ real-world behavior in real time. We also discuss data privacy concerns and growing consumer expectations.

Insight Report | March 12, 2020 Premium

Robotics and Retail: Our Robot Helpers Find New Jobs in Warehouses, Stores and Coffee Shops

With advances in artificial intelligence and machine learning, retail robots can do more than ever before. And, thanks to steadily improving cost-benefit ratios, robots are on the rise in warehouses, fulfillment centers and shop floors.

Deep Dive | March 9, 2020 Premium

Retail Innovators: Home-Furnishing Retailers

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on three innovators in the home-furnishing market: DTC brand Burrow, furniture rental startup Fernish and design platform Modsy. We discuss these relatively new industry players in the context of changing consumer preferences in the furniture sector, including increasing demand for convenience and a heightened emphasis on sustainability.

Deep Dive | March 3, 2020 Premium

New Retail Models in E-Commerce: Opportunities To Accelerate Growth

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by major e-commerce players in China and the US, including Alibaba and JD.com. We discuss how online platforms are using technologies to improve the shopping experience, implementing extended features such as dropshipping and alternative payment options, helping brands to adopt consumer-to-manufacturer business models and launching creative initiatives to extend their reach to customers.

Deep Dive | March 3, 2020 Free Report

Best Practices for Using Data To Futureproof Retail

Retail has been undergoing seismic shifts in the last decade that have upended decades-old norms and created an entire new sets of often challenging customer expectations. The good news it, the same technology that has created these challenges also offers solutions.

Flash Report | February 27, 2020

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Salesforce Co-CEO Block To Step Down; Salesforce To Acquire Vlocity for $1.33 Billion in Cash, Reports 4Q20 and Raises FY21 Guidance

For fiscal 4Q20, Salesforce reported on February 25, 2020 that it beat the consensus estimate for adjused EPS and raised FY21 guidance. In addition, the company announced the stepping down of Co-CEO Keith Block, as well as its acquisition of cloud and mobile software provider Vlocity.

Flash Report | February 26, 2020

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Google Cloud Acquires Mainframe-Migration Company Cornerstone

Google Cloud’s acquisition of mainframe-migration company Cornerstone is the latest move by Google to expand the capabilities of its fast-growing Cloud business. This is the company’s second acquisition this month, demonstrating its efforts to compete with Microsoft for the #2 spot in the ranking of top cloud service providers.