The Consumer

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Store Tracker | September 9, 2020 Databank Members

US Store Closures: More Retailers Shift to E-Commerce at the Expense of Stores

US retailers have had to rapidly adjust to the jump in online sales amid the Covid-19 pandemic. We discuss how retailers are rethinking their brick-and-mortar store presence over the longer term as a result of this refocus—covering store closures and the role of the physical store in omnichannel operations.

Insight Report | September 8, 2020 Premium

Global Tourism: How Covid-19 Has Impacted the US Travel Sector

As part of our quarterly Global Tourism series—which explores domestic and international tourism themes and trends—we assess how the coronavirus crisis has impacted the behaviors and plans of US travelers, based on key findings from our recent proprietary survey. We also explore the slow pickup of domestic tourism in the US, the significant fall in international inbound travel and the adoption of contact-light technology in the travel industry.

Flash Report | September 7, 2020

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US Survey Update: Consumers Continue To Return to Shopping Centers (Select Findings)

This free report features select findings from our US consumer survey, undertaken on September 2, which asked respondents about their behavior, sentiment and expectations amid the coronavirus crisis.

Deep Dive | September 7, 2020 Premium

US Survey Update: Consumers Continue To Return to Shopping Centers (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. We discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on September 2.

Event Coverage | September 3, 2020

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Sustainability in Luxury Retail, with Marie-Claire Daveu, Kering

Coresight Research hosted Marie-Claire Daveu, Chief Sustainability Officer and Head of International Institutional Affairs at Kering, to discuss sustainability in luxury retail. We present an edited version of our conversation—covering key topics such as setting and managing targets, the impact of Covid-19 and how sustainability can help to drive profitability.

Insight Report | September 2, 2020 Premium

The 12 Questions of US Holiday Retail 2020: Part 2—The Consumer’s Propensity To Spend

Coresight Research has 12 questions about the upcoming holiday selling season, which promises to be the most interesting in our team’s collective memory. In this second report of the series, we present and provide answers to three questions, which focus on the US consumer’s propensity to spend. We consider how the employment situation, a “wealth effect” and the upcoming presidential election will impact holiday spending.

Insight Report | September 1, 2020 Premium

The 12 Questions of US Holiday Retail 2020: Part 1—Changed Consumer Behavior

Coresight Research has 12 questions about the upcoming holiday selling season, which promises to be the most interesting in our team’s collective memory. In this first report of the series, we present and provide answers to our first four questions, which focus on changed consumer behaviors. We consider the potential impacts of social distancing, work-from-home trends and reduced gifting opportunities on holiday spending this year.

Flash Report | August 31, 2020

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US Survey Update: How Covid-19 Has Impacted Consumers’ Attitudes Toward Sustainability (Select Findings)

This free report features select findings from our US consumer survey, undertaken on August 26, which asked respondents about their behavior, sentiment and expectations amid the coronavirus crisis.

Deep Dive | August 31, 2020 Premium

US Survey Update: How Covid-19 Has Impacted Consumers’ Attitudes Toward Sustainability (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we asked consumers about their attitudes toward environmental sustainability when they shop. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on August 26.

Event Coverage | August 27, 2020

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Leveraging Data Insights and Identifying Opportunity in CPG with Andrew Appel, IRI

Coresight Research hosted Andrew Appel, President and CEO at IRI, in a webinar to discuss the impact of Covid-19 on the CPG industry and the future of retail. We present an edited transcript from this webinar, which offers insights into changes in consumer shopping behavior amid the pandemic, retailers’ assortments and the challenge of retaining customers, and how retailers can leverage data insights to adapt and succeed in the new environment.

Insight Report | August 27, 2020 Premium

July 2020 Monthly Consumer Update: US, UK and China

Analyzing consumer demand in July 2020, we saw the US and the UK maintain growth momentum, while China continued to see improvements.

Insight Report | August 27, 2020 Premium

US Back to School 2020: Digital Trends and Digital Learning—Online Sales Set To Be Up Strongly in a Weak Total Market

As part of our US Back to School 2020 series, we present three insights into digital trends this season—covering e-commerce market share and growth, consumer expectations of how and where they will shop for BTS, and how retailers are promoting digital shopping. We also discuss the role of remote learning in school-reopening plans and how this is impacting BTS shoppers’ spending expectations for online learning.

Insight Report | August 25, 2020 Premium

US Mall Closures: Impact of Covid-19 Likely To Accelerate Mall Consolidation

Considering the impact of Covid-19 on mall consolidation, we present our estimates for mall closures in the next five years. We explore how department store and other anchor store closures are exacerbating the challenges faced by mall owners and the influence of tenant mix on near-term vulnerability—as well as opportunities for malls to adapt and survive, such as through repurposing space into fulfillment centers and tapping health-care and grocery retail.

Flash Report | August 24, 2020

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US Survey Update: Online Grocery Shopping Looks To Be Here To Stay (Select Findings)

This free report features select findings from our US consumer survey, undertaken on August 19, which asked respondents about their behavior, sentiment and expectations amid the coronavirus crisis.

Deep Dive | August 24, 2020 Premium

US Survey Update: Online Grocery Shopping Looks To Be Here To Stay (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. This week, we focus on consumers’ online grocery shopping behaviors—comparing the results with our previous survey findings from mid-March. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on August 19.