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New Retail Briefing #3: Walmart China Eyes Retail Innovation; A.S. Watson and Unilever Agree to New Retail Partnerships

Walmart China launched the Omega8 initiative in January 2019 to serve as a proof of concept (POC) platform that lets tech startups test newly designed technology applications in a real retail environment. Walmart reported over 50 startups signed up for the initiative. Walmart will train these companies in a variety of retail operation skills. Walmart said its existing 400 offline stores in China will act as testing grounds for startup technology before rolling out to mass market.

This Omega8 initiative shows Walmart’s ambition of leveraging tech startups for its own digital innovation, and understanding of the Chinese market. Ben Hassing, Senior Vice President of Walmart China said, “Walmart has worked with many technology startups not only to propel our business in China, but also to understand the Chinese market and China in greater depth.”

Legacy UK Retailers Tesco and Marks & Spencer Think Radically to Expand Margins and Revive Revenue Growth

In a press release on January 29, Tesco confirmed plans to close fresh-food counters in around 90 stores, with 700 further stores retaining a “full or flexible” counter offer. It will also simplify stock management at store level, close store canteens and make job cuts at its head office. The company estimates that up to 9,000 roles could be impacted but it expects up to half of these people could be redeployed. 

10 Retail Trends for 2019: Get Ready for Retail Reinvention

Get ready for better stores and better retailing. We expect 2019 to be a year of reinvention — and not just for the retail sector as a whole, but for physical stores in particular. As we outline over the following pages, we anticipate that the year will be marked by spectacular retail, fast retail and smart retail.

AI Creates Smarter Living: Takeaways from the TechLIFEStyle Conference in Hong Kong

The Coresight Research team attended TechLIFEStyle conference, part of StartmeupHK, held in Hong Kong January 22, 2019. StartmeupHK is an initiative launched by InvestHK to promote Hong Kong as a startup destination, connecting entrepreneurs and investors. The theme of the event was “living smarter, living better,” looking at how lifestyle technology can be woven into everyday life. These are some highlights of the event.

Chinese New Year Preview: Year of the Pig Celebrations to be Worth ¥1 Trillion to Retail as Digital Gifting and Traveling Continue to Go Big

Retail and food-service sales during Chinese New Year grew steadily from 2011 to 2018. During the 2018 Chinese New Year Golden Week (February 15-21), retail sales reached ¥926 billion (about $146 billion), 10.2 % higher than the same period in 2017 —and more than double what it was in 2011, according to Ministry of Commerce statistics.

Walgreens Boots Alliance and Microsoft Forge Partnership to Explore Digital Health Opportunities

Drugstore retailer WBA and technology giant Microsoft have entered into a seven-year agreement which includes developing software and technology for patient care management and retail store operations. This alliance follows close on the heels of last month’s deal with Alphabet’s life sciences business Verily to help patients manage medication.

Through this partnership, WBA will be able to leverage Microsoft’s cloud services suite Azure. The suite of tools and applications uses several cutting-edge technologies, such as cloud, AI, the Internet of Things (IoT) and blockchain. Microsoft has developed a host of healthcare tools, such as a smartphone app to connect users with healthcare providers and AI-based software engines to crunch masses of patient data to help detect possible health conditions sooner.

NRF 2019 Day 3: Hearing About Mission-Driven Brands, China’s Digital Leadership and How Inclusion Can Fuel Growth

Over the course of the day, we heard multiple panelists emphasize that consumers want to know what companies and brands stand for, and not just what they are selling. Companies are increasingly taking stands on social and political issues and we expect this trend to continue into 2019. In 2018, Dick’s Sporting Goods took a stand on gun control; Patagonia has a long heritage of being a mission-driven company and has given over $100 million to support environmental issues including air, water, and soil. The company also announced it would donate all the proceeds of the recent corporate tax cut to entities that combat climate change, saying the environment needed the money more.

NRF 2019 Day 2: Challenging Old Paradigms

Coresight Research Founder and CEO Deborah Weinswig discussed AI in retail with experts from Guess, JD and Markable in a panel discussion called The Intelligence Revolution is Here. Weinswig discussed the massive opportunity in AI in a range of areas from communicating with customers, to optimizing prices and products, to managing inventory and delivering experiential retail.

New Retail Briefing #1: JD.com and Alibaba Restructure

On December 21, 2018, JD.com announced it would restructure its operations with JD Mall, the company’s main revenue-generating unit. JD Mall will be divided into three business departments, including serving customers; business support services; and, infrastructure control and risk management. 

JD.com said in its announcement that the new structure will enable it to better focus on customers. JD Mall’s restructuring also aims to diversify its management team and assuage investors that Liu Qiangdong, JD’s founder and CEO, is not the only person driving decision-making at the company.