Event Coverage | January 22, 2021 Register for Free Access NRF 2021 Day Five: Optimizing Customer Support and Rethinking the Physical StoreNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day five of the event, which focused on improving customer support in the age of digital shopping. Panelists also emphasized the importance of a strong, integrated cloud structure in driving innovation and agility. Read More
Innovator Profile | January 22, 2021 Register for Free Access Innovator Profile: Newmine Disrupts the Returns Management MarketAs part of our Innovator Profile series, we profile Newmine, a retail-tech innovator that is disrupting the returns management market. Newmine’s Chief Returns Officer is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise; it prescribes corrective actions that retailers can take to reduce future returns and empowers teams in different departments to collaborate seamlessly. This free report is sponsored by Newmine. Read More
Event Coverage | January 20, 2021 Register for Free Access NRF 2021 Day Four: The Importance of Transparency in the Supply Chain; Optimizing the Online Shopping ExperienceNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day four of the event, which focused on the importance of a strong supply chain in enabling better supplier-retailer communication and facilitating reliable last-mile delivery. The benefits of optimizing the online shopping experience by increasing personalization also emerged as a key theme. Read More
Event Coverage | January 20, 2021 Register for Free Access CES 2021: Coresight Research CEO and Founder Deborah Weinswig Talks with Alibaba and Dick’s Sporting GoodsCES 2021, an event held by the Consumer Technology Association, took place on January 11–14. During the “Retail Trends: New Shopper” conference session, Deborah Weinswig, CEO and Founder of Coresight Research, delivered a presentation on six key trends in retail for 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. We present insights from the session. Read More
Insight Report | January 20, 2021 Premium Alibaba in the Global Retail Market: Busting Five MythsWith Alibaba generating $945 billion in GMV through its China retail marketplaces in fiscal year 2020 and pioneering “New Retail,” understanding Alibaba is essential to any company looking to sell into China. In this report, we unlock five myths related to online retail in China to provide insights into the workings of this e-commerce giant. Read More
Event Coverage | January 15, 2021 Register for Free Access NRF 2021 Day Three: Data-Driven Solutions, from Supply Chain to Store; Understanding Changed Shopping PatternsNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day three of the event, which focused on the importance of understanding consumers, many of whom have changed their behaviors over the course of the pandemic. The benefits of integrating technology across all retail operations, from supply chain to stores, emerged as another key theme. Read More
Event Presentation | January 15, 2021 Premium 10 Trends for China E-Commerce 2021On January 14, 2021, Coresight Research participated in the “Retail’s Big Show” webinar series at NRF 2021 to introduce our retail trend predictions for China’s e-commerce market in 2021. In this presentation, we present the 10 key trends and discuss how brands and retailers that are targeting the China market could capitalize on the changes we expect to see over the course of the year. These trends cover livestreaming, shopping festivals, group buying, New Retail and more. Read More
Event Coverage | January 14, 2021 Register for Free Access NRF 2021 Day Two: Leveraging Technology To Engage Consumers and Empower EmployeesNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day two of the event, which focused on how retailers can benefit from using data, artificial intelligence and voice commerce to appeal to consumers in the new environment. Sustainability and social responsibility also emerged as key themes. Read More
Market Navigators/Market Outlook | January 14, 2021 Premium E-Commerce Outlook: US Apparel and Footwear—Growth Prospects for 2021 and BeyondIn the first report in our E-Commerce Outlook series, we discuss the trends and major drivers in US apparel and footwear online shopping. We also discuss the competitive landscape in the US apparel and footwear sector, as well as market innovators and key themes to watch for the year ahead. Read More
Event Coverage | January 13, 2021 Register for Free Access NRF 2021 Day One: Digital Strategy, Inventory Agility and Loyalty Are Top of MindNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), has moved online for the first time, taking place entirely virtually over six days, from January 12 to 22. The Coresight Research team presents our 10 key insights from day one of the event, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic. Read More
Deep Dive | January 13, 2021 Free Report Innovator Intelligence: Simplifying Online Apparel Shopping with Virtual Try-On SolutionsThe Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. We discuss how virtual try-on technologies can help these retailers to reduce returns, and we explore the key trends impacting the virtual try-on market. This free report is sponsored by SeeItFit. Read More
Insight Report | January 12, 2021 Premium Chinese New Year: Five Strategies for International Brands and Retailers To Capitalize on the HolidayChinese New Year, also called Spring Festival, is the most important holiday of the year in Chinese culture, falling on February 11–17 in 2021. We discuss five ways in which international brands and retailers can capitalize on this retail opportunity in 2021 and future years, covering new products, red packets, themed campaigns, livestreaming and logistics. Read More
Deep Dive | January 12, 2021 Register for Free Access Retail 2021: 10 Trends for China E-CommerceWe expect 2021 to be a year full of innovation in China’s e-commerce market, with the Covid-19 pandemic having significantly altered the nature of how consumers engage with brands and make purchases. In this free report, we present 10 key trends for Chinese e-commerce in 2021 and discuss how brands and retailers that are targeting the China market could capitalize on the changes we expect to see over the course of the year. These trends cover livestreaming, shopping festivals, group buying, New Retail and more. Read More
Insight Report | January 7, 2021 Premium The TJX Companies: A Timeline of Key EventsThe TJX Companies, an off-price apparel and home goods retailer, has been steadily growing its revenues and physical footprint. This report provides a timeline of significant events in the company’s history over the past four years, as well as data on total revenue growth and comparable store sales across the TJX segments from fiscal year 2015 to 2020. Read More
Deep Dive | January 5, 2021 Premium US Grocery E-Commerce: Sustained Shifts in Fulfillment and Service Models To Drive Long-Term GrowthCovid-19 has catalyzed the widespread adoption of online shopping in grocery, driving fundamental, lasting changes in consumer behavior. In this report, we provide an essential briefing on recent shifts in the US grocery e-commerce market and present an outlook for the future, with a focus on fulfillment and service models—including BOPIS and curbside pickup. Read More
