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Groceryshop 2019: Day 2 Insights – Artificial Intelligence, Personalization and Growth Channels

Coresight Research

Executive Summary

The Coresight Research team is in Las Vegas this week attending and participating in the Groceryshop 2019 conference, which runs September 15-18. In this report, we share our insights from the second day of the conference, which include:

  • Coresight Research’s proprietary survey suggests that 40% of retailers plan to invest in artificial intelligence (AI)/machine learning solutions in next 12 months.
  • Coresight Research introduced its proprietary SCORE framework for AI in grocery retail.
  • As AI evolves, personalization should address the aspirational “me,” instead of simply repeating past purchases.
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