Groceryshop 2019: Day 2 Insights – Artificial Intelligence, Personalization and Growth Channels

Key Points

The Coresight Research team is in Las Vegas this week attending and participating in the Groceryshop 2019 conference, which runs September 15-18. In this report, we share our insights from the second day of the conference, which include:

• Coresight Research’s proprietary survey suggests that 40% of retailers plan to invest in artificial intelligence (AI)/machine learning solutions in next 12 months.
• Coresight Research introduced its proprietary SCORE framework for AI in grocery retail.
• As AI evolves, personalization should address the aspirational “me,” instead of simply repeating past purchases.