Event CoverageEssential Guide to Groceryshop 2026: How AI-Powered Shopping, Retail Media and Unified Commerce Are Reshaping Grocery Retail Sophie Anne Luo, Analyst Sector Lead: John Mercer, Head of Global Research and Managing Director of Retail Research August 31, 2026 Table of ContentsIntroduction Your Guide to Groceryshop 2026: Coresight Research Insights Notable Sessions Across Six Major Themes Notes and Methodology Reasons to Read Understand the six major themes shaping the Groceryshop 2026 agenda. Identify notable sessions and speakers across grocery retail, CPG and retail technology. Explore how AI-powered shopping, retail media and unified commerce are reshaping grocery retail. Learn about new event formats, including Tactical Learning sessions and Shoptalk Innovation Week. Data in this research report include: Groceryshop 2026 dates, session times, stages and selected speakers Notable sessions across the event’s six major themes Coresight Research estimates and proprietary findings on AI, grocery retail and retail media Other relevant research: Access all of our coverage of Groceryshop 2026. Executive SummaryGroceryshop 2026 will bring together more than 4,000 leaders from retailers, consumer brands, technology companies and other organizations across more than 50 countries. Taking place at Mandalay Bay in Las Vegas, Nevada, US, on September 22–24, 2026, the conference will feature more than 150 speakers and will cover six major themes in grocery and CPG retail. Notable Themes AI-Powered Shopping Experiences: AI is reshaping how shoppers discover, compare and purchase products. Groceryshop sessions will feature Caleb Carr of Schnuck Markets and James Clarke of Newell Brands discussing agentic traffic, AI-powered shopping assistants and brand visibility on AI platforms; a mainstage keynote by Yael Cosset of Kroger; and a track keynote covering conversational, personalized and agentic shopping experiences by Sjoerd Holleman of Ahold Delhaize. Transforming and Optimizing Business Operations: Retailers are using data, AI and store technologies to improve supply chains, productivity and fulfillment. Groceryshop sessions will feature Ramesh Kollepara of Mars Snacking, Krystyna Kostka of BJ’s Wholesale Club and Flavia Takey of Mercado Libre. Meeting Consumer Expectations: Value, convenience, health and dietary preferences continue to shape grocery choices. Groceryshop sessions will feature Myron Frazier of Sam’s Club, Talia Monroe of Chobani and John Conlin of Target. Retail Media Opportunities and Challenges: As retail media expands across on-site, off-site and in-store formats, measurement and organizational alignment are becoming more important. Groceryshop sessions will feature Brian Monahan of Albertsons Media Collective, Mark Williamson of Costco Wholesale and Ariel Dalton of Danone. Unified Commerce and Omnichannel Marketing Strategies: Retailers must coordinate inventory, customer data and marketing across stores and digital channels. Groceryshop sessions will feature Arthur Sylvestre of Danone North America on discovery and conversion across digital; Ivone Lima Miranda of Philips on brand building and performance marketing; and Jatin Pahuja, formerly of Albertsons, and Shweta Prabhu, from Giant Eagle, on apps and loyalty programs. Winning and Engaging Customers: Loyalty programs, memberships and personalization can help retailers provide more relevant value and convenience. Groceryshop sessions will feature Danielle Sheridan of Uber and Brendan Witcher of Shoptalk and Groceryshop. Introduction Groceryshop 2026 will take place on September 22–24 at Mandalay Bay in Las Vegas, Nevada. Groceryshop is an annual conference that brings together retailers, consumer brands, technology companies and other industry participants to discuss business models, technologies and consumer trends affecting grocery and consumer packaged goods (CPG) retail. The Coresight Research team will be in attendance and looks forward to meeting other attendees at Groceryshop 2026. Coresight Research CEO and Founder Deborah Weinswig is scheduled to moderate two Startup Pitch sessions on September 23 (from 9:00 a.m. on the Case Studies Stage) and participate in the Groceryshop Key Takeaways session on September 24 (at 3:10 p.m. on the Capsule Stage). In this essential guide to the event, we highlight notable sessions for attendees across six major themes, as identified by the Groceryshop team. All times in this report are Pacific Time (PT; local time at the event). To ensure you don’t miss out on critical insights during the conference, Coresight Research will provide coverage of Groceryshop 2026 on coresight.com. Your Guide to Groceryshop 2026: Coresight Research Insights More than 150 speakers will participate in sessions covering digital commerce, consumer engagement, business operations, retail media and emerging technologies. Prominent retail, CPG and technology speakers across the agenda include: Chris Rogers, CEO, Instacart Yael Cosset, EVP and Chief Digital Officer, Kroger Jeremy Gosch, CEO, Hy-Vee Abhi Ramesh, Founder and CEO, Misfits Market Myron Frazier, EVP and Chief Merchant, Sam’s Club Sjoerd Holleman, Chief Product, AI and Specialty Brands Officer, Ahold Delhaize Jostein Solheim, CEO, Unilever Wellbeing Andy Fang, Co-Founder, DoorDash Jennifer Garner, Co-Founder, Once Upon a Farm John Foraker, CEO and Co-Founder, Once Upon a Farm Flavia Takey, Head of Supermarket, Latin America, Mercado Libre Mustafa Bartin, General Manager, Migros Turkey New for 2026, Groceryshop will introduce Tactical Learning sessions, a series of interactive, closed-room discussions focused on technology implementation and team development. Featuring live polling, audience Q&A and discussion, the sessions will cover topics including preparing data and e-commerce platforms for agentic traffic, developing AI-powered shopping assistants, increasing brand visibility on generative AI platforms, encouraging associates to adopt store technologies and automating media investments. The program will also include two Startup Pitch sessions moderated by Coresight Research CEO and Founder Deborah Weinswig. One will feature technologies designed to support revenue and conversion, while the other will focus on technologies intended to deliver cost savings and operational efficiencies. We will preview Startup Pitch participating companies in separate reports. These sessions join Groceryshop’s established Meetup program, which will facilitate more than 30,000 prematched one-to-one meetings between attendees. Also new for 2026, Shoptalk Innovation Week will connect Groceryshop and Shoptalk Fall, with an optional dual-event pass available to participants attending both events. Notable Sessions Across Six Major Themes Below, we present the six major themes and related notable sessions shaping Groceryshop’s 2026 agenda, as well as insights from the Coresight Research team and its published reports and data. 1. AI-Powered Shopping Experiences AI is becoming more visible in the consumer shopping journey as retailers and brands introduce tools that support product discovery, recommendations, customer service and purchasing. In grocery, these applications must account for large and frequently changing assortments, dietary preferences, substitutions and the repeated nature of many purchases. The growth of third-party AI platforms also means that shoppers may begin their journeys outside retailers’ own websites and apps. This development places greater importance on the quality and structure of product data. Retailers and brands will need to consider how product information is interpreted by AI tools, how recommendations are generated and how to maintain accurate pricing and availability information. They must also determine where automation is appropriate and where shoppers may still prefer to review options or make decisions themselves. At Groceryshop, sessions relevant to this theme will examine how retailers and brands are preparing for agentic traffic, developing AI-powered shopping assistants and adapting product discovery strategies for generative AI platforms. The theme also covers the data, technology and organizational requirements involved. Coresight Research Insight: A 2026 Coresight Research survey found that more than one-third (36.3%) of respondents were very or somewhat comfortable allowing AI to purchase groceries automatically on their behalf without reviewing each order first. This indicates meaningful, but not yet widespread, consumer openness to AI taking a more active role in the grocery purchase journey. Coresight Research estimates that just over half (51%) of enterprise software applications will use AI agents to some degree by 2029. In retail, adoption will depend on more than the consumer interface: companies will need reliable data, appropriate governance and clear links between each application and a defined business need. The 2026 Coresight Research US online grocery survey found that more than one-third (36.3%) of respondents were very or somewhat comfortable allowing an AI assistant to purchase groceries automatically on their behalf without reviewing each order. This indicates meaningful, although not yet widespread, consumer openness to AI taking a more active role in grocery purchasing. The 2026 Coresight Research US online grocery survey found that more than one-third (36.3%) of respondents were very or somewhat comfortable allowing an AI assistant to purchase groceries automatically on their behalf without reviewing each order. This indicates meaningful, although not yet widespread, consumer openness to AI taking a more active role in grocery purchasing. Related Coresight Research reports: Agentic Commerce: The Next Frontier of Consumer-Led Retail—Insights Presented at CMA|SIMA The Agentic AI Playbook: How To Redefine Retail with Intelligent Autonomy US Online Grocery Survey 2026: Delivery Pulls Ahead as Quick Commerce and AI Redefine Grocery Shopping Retail-Tech Landscape: Online Shopper Convenience Groceryshop Sessions Schedule Session Selected speakers Tuesday, Sep. 22 11:30–11:50 a.m. Main Stage Keynote: Yael Cosset, EVP and Chief Digital Officer, Kroger Yael Cosset, EVP and Chief Digital Officer, Kroger Tuesday, Sep. 22 2:50 p.m.–3:30 p.m. Tactical Learning: Readying Your Data and Ecommerce Platforms for Agentic Traffic Tactical Learning Room B Caleb Carr, Head of Data Science & Engineering, Schnuck Markets Eric Shea, Partner, Commerce Leader, PwC Tuesday, Sep. 22 3:40 p.m.–4:20 p.m. Tactical Learning: Leveraging Agentic Tools to Fast-Track New Product Development Tactical Learning Room B Pankaj Chopra, VP and Head of Data, Analytics & AI, Edgewell Personal Care Tuesday, Sep. 22 4:50 p.m.–5:10 p.m. Crafting Conversational, Personalized, and Agentic Shopping Experiences AI-Powered Shopping Experiences Sjoerd Holleman, Chief Product, AI & Specialty Brands Officer, Ahold Delhaize Wednesday, Sep. 23 9:00 a.m.–9:40 a.m. Tactical Learning: Best Practices for Building an AI-Powered Shopping Assistant Tactical Learning Room A Jacques-Edouard Sabatier, Co-Founder & CEO, JOW Jason Cottrell, CEO & Founder, Orium Wednesday, Sep. 23 9:50 a.m.–10:30 a.m. Tactical Learning: GEO Strategies Increasing Brand Visibility on AI Platforms Tactical Learning Room A James Clarke, Global Head of Media & Partnerships, Newell Brands Snehal Pokharkar, Partner, Ernst & Young Thursday, Sep. 24 2:20 p.m.–3:00 p.m. Tactical Learning: Vibe Code a Grocery AI Agent in 40 Minutes Tactical Learning Room A Rob Petrosino, Chief Innovation Officer, PeakActivity 2. Transforming and Optimizing Business Operations Grocery retailers operate with high transaction volumes, complex supply chains and relatively narrow margins. They must manage availability, freshness and labor while responding to changes in input costs and consumer demand. These conditions continue to support investment in forecasting, inventory management, fulfillment and store technologies that can improve the speed and accuracy of operational decisions. The benefits of a new technology depend on how it is implemented across the organization. Retailers must integrate new tools with existing systems, establish responsibility for data and decisions, and ensure that employees understand how the technology supports their work. Assortment, pricing and promotions also need to be considered together, as changes in one area can affect inventory, margins and the customer proposition. At Groceryshop, sessions relevant to this theme will cover end-to-end supply chain planning, the use of data and AI in decision-making, associate adoption of store technologies, fulfillment costs and AI governance. Other sessions will examine how retailers can coordinate assortment, pricing and promotional decisions. Coresight Research Insight: Our retail technology trends for 2026 include agentic AI for supply chain decision support, warehouse simulation, real-time inventory visibility and AI-enabled associate tools. These applications address different parts of the retail operating model, but each depends on timely and consistent data. Their value should therefore be assessed against specific operational measures, such as availability, forecast accuracy, labor productivity, fulfillment cost or reduced losses. Coresight Research also identifies supply chain agility as a theme in its 2026 US retail outlook. Scenario planning and greater visibility across retailers and suppliers can help organizations respond to disruption and adjust inventory decisions. However, technology does not remove the need for clear accountability. Retailers will need processes for reviewing automated recommendations, managing privacy and security, and supporting employees as tools and responsibilities change. Related Coresight Research reports: Retail 2026: 10 Trends in Retail Technology 2026 Retail Predictions—US: Five Forces Powering the Next Retail Transformation How Data Sharing and Collaboration Can Accelerate Decision-Making and Enhance Sustainability Groceryshop Sessions Schedule Session Selected speakers Tuesday, Sep. 22 4:30 p.m.–5:10 p.m. Tactical Learning: Motivating Associates to Adopt Store Technologies Tactical Learning Room B Babir Sultan, President & CEO, FavTrip Jacob Tveraabak, CEO, StrongPoint Michael Chong, Managing Partner, North America Retail, Tata Consultancy Services Wednesday, Sep. 23 9:00 a.m.–9:40 a.m. Tapping Data Analytics and AI for Productivity and Profitability Transforming and Optimizing Business Operations Renato Desio, Global Director – eCommerce & Digital Sales, Kimberly-Clark Brian Bell, VP, Strategy & Planning, Church & Dwight Gaurav Pant, Co-Founder & Chief Insights Officer, Incisiv Wednesday, Sep. 23 9:50 a.m.–10:10 a.m. Track Keynote: Building a Continuous, End-to-End Supply Chain Transforming and Optimizing Business Operations Krystyna Kostka, Chief Supply Chain Officer, BJ’s Wholesale Club Jenny McLean, Managing Partner & Retail Industry Lead, Clarkston Consulting Wednesday, Sep. 23 2:35 p.m.–3:15 p.m. AI Transformation: Establishing the Right Tech, Teams, and Privacy Guardrails Transforming and Optimizing Business Operations Ramesh Kollepara, Global Chief Technology Officer, Mars Snacking Peter Strong, Partner, The Partnering Group Thursday, Sep. 24 1:30 p.m.–2:10 p.m. Minimizing Fulfillment and Delivery Costs Transforming and Optimizing Business Operations Flavia Takey, Head of Supermarket, LATAM, Mercado Libre Mustafa Bartin, General Manager, Migros Turkey Matt Hamory, Managing Director, AlixPartners Thursday, Sep. 24 2:20 p.m.–3:00 p.m. Balancing Assortments, Pricing, and Promotions Transforming and Optimizing Business Operations Louise Fritjofsson, CEO, Martie Sebastian Bak, Managing Director & Partner, Boston Consulting Group 3. Meeting Consumer Expectations Grocery shoppers assess value through more than price alone. Product availability, convenience, delivery speed, quality and dietary suitability can all affect where and how they shop. At the same time, pressure on household budgets continues to encourage comparisons across retailers, brands and private-label alternatives. Retailers must therefore decide how to serve different shopping missions without adding unnecessary complexity. Health and wellness considerations are also influencing grocery baskets. Consumers may look for products that support particular nutritional goals, dietary requirements or lifestyles while continuing to expect affordability and convenience. Retailers and consumer brands need sufficient shopper insight to determine which preferences are broadly relevant and which require more targeted assortments or communications. At Groceryshop, sessions relevant to this theme will examine how online grocers balance value, speed and profitability; how retailers build products and assortments around dietary preferences; and how retailers and brands communicate value and affordability to consumers. Coresight Research Insight: Our 2026 US grocery market analysis identifies value-seeking, quick commerce, health and wellness, and AI-supported shopping among the factors shaping competition. The combination of these factors means that consumer demand is not moving in a single direction. Some shoppers prioritize low prices and private label, while others place greater weight on speed, fresh food, convenience or products that support health-related goals. The 2026 Coresight Research US online grocery survey found that 37.9% of online grocery shoppers conducted most or all of their online grocery shopping through rapid-delivery services in the past year. The survey also found that around 60% of GLP-1 users had used an online meal-kit subscription service, compared with 26% of respondents overall. These findings highlight distinct demand for convenience- and health-focused offerings, reinforcing the need for retailers to tailor fulfillment options, assortments and pricing to different consumer groups. Related Coresight Research reports: Market Navigator: US Grocery Retailing—How Quick Commerce, AI and Polarized Consumer Needs Are Shaping Competition Playbook: Strategic Responses for Brands and Retailers to the GLP-1 Consumer Boom What Will a Retail Health Offering Look Like in the Future, and How Can AI Support That? Groceryshop Sessions Schedule Session Selected speakers Tuesday, Sep. 22 3:40 p.m.–4:20 p.m. Delivering Value, Speed, and Profitability in Online Grocery Meeting Consumer Expectations Petr Lizner, Head of Strategy & Growth, Rohlik Group Guilherme Cardoso, Head of Ecommerce, Sonae MC Courtney Owumi, VP, Consumer Experience and Membership Engagement, Shipt Daryl Porter, Senior Partner, TOMORROW Tuesday, Sep. 22 4:30 p.m.–5:10 p.m. Centering Products and Assortment Around Key Dietary Preferences Meeting Consumer Expectations Talia Monroe, SVP, Commercial Growth, Chobani Dan Haugen, Co-Founder & COO, Roxberry Naturals John Conlin, SVP of Merchandising, Food & Beverage, Target Chad Lusk, Partner & Managing Director, Alvarez & Marsal Consumer and Retail Group Wednesday, Sep. 23 9:50 a.m.–10:10 a.m. Track Keynote: Resonating with Consumers Demanding Value Winning and Engaging Customers Myron Frazier, EVP & Chief Merchant, Sam’s Club Wednesday, Sep. 23 10:10 a.m.–10:30 a.m. Panel: Resonating with Consumers Demanding Value and Affordability Winning and Engaging Customers Lisa Selk, SVP, Brand Fuel, Hormel Foods Lydia Thacher, VP, Digital Commerce, Dollar General 4. Retail Media Opportunities and Challenges Retail media enables retailers to use their shopper relationships, transaction data and owned channels to provide advertising opportunities to brands. As the market has expanded, retail media networks have moved beyond sponsored search and other conversion-focused formats to include off-site, connected-TV and in-store media. This broader role increases the need to connect campaign activity with both brand and sales objectives. Advertisers are also asking for clearer measurement and greater consistency across networks. Differences in definitions, attribution methods and reporting can make performance difficult to compare. Within retail and consumer brand organizations, media, marketing, sales and commercial teams must coordinate budgets and goals if retail media is to be treated as part of a wider marketing plan rather than as a separate activity. At Groceryshop, sessions relevant to this theme will address the expansion of in-store retail media, measurement and other barriers to growth, the automation of retail media investment and the alignment of retail media and commercial teams within consumer brand organizations. Coresight Research Insight: We estimate that the global retail media market will reach $203.9 billion in 2026, representing year-over-year growth of 14.0%. Coresight Research expects retail media to continue expanding, while the emphasis shifts from the launch of new networks toward optimization and differentiation. Full-funnel formats, in-store media, AI-supported campaign processes and the use of first-party data are among the areas it identifies for 2026. The expansion of agentic commerce introduces an additional consideration. If AI shopping tools take on more of the discovery and purchase process, retailers and brands may need to adapt advertising formats and decide how to communicate with both consumers and AI agents. Alongside this longer-term issue, retailers still need to address current challenges in attribution, standardization, inventory and organizational coordination. Related Coresight Research reports: Retail 2026: 10 Trends Driving Retail Media Analyst Corner: What’s Ahead for Retail Media in 2026, with Sujeet Naik Retail-Tech Landscape: Retail Media Agentic Commerce—The Impact on Retail Media and How Retailers Should Respond Groceryshop Sessions Schedule Session Selected speakers Tuesday, Sep. 22 3:40 p.m.–4:20 p.m. Taking In-Store Retail Media from Concept to Scale Retail Media Opportunities and Challenges Brian Monahan, SVP, Retail Media, Albertsons Media Collective Parbinder Dhariwal, VP, General Manager, CVS Media Exchange (CMX), CVS Health Leanne Gibson, SVP, Loblaw Advance Andrew Lipsman, Independent Analyst & Consultant, Media, Ads + Commerce Tuesday, Sep. 22 4:30 p.m.–5:10 p.m. Solving Critical Retail Media Challenges Hindering Growth Retail Media Opportunities and Challenges Mark Williamson, AVP, Retail Media, Costco Wholesale Steve McGowan, RVP, Consumer Experience, Mondelēz International Wednesday, Sep. 23 2:35 p.m.–3:15 p.m. Tactical Learning: Automating and Optimizing Retail Media Investments Tactical Learning Room B Ian Grajewski, Vice President, Digital Sales, Market Intelligence & Strategy, Wilton Brands Rachel Tipograph, Co-Host, Brave Commerce Thursday, Sep. 24 2:20 p.m.–3:00 p.m. Tactical Learning: How Brands Align Retail Media and Commercial Teams Tactical Learning Room B Ariel Dalton, Head of Strategic Insights, Planning & Connected Commerce, Danone Bryan Gildenberg, Managing Director, Retail Cities 5. Unified Commerce and Omnichannel Marketing Strategies Consumers routinely use stores, websites, apps, marketplaces and delivery platforms within the same shopping journey. Retailers must therefore coordinate product information, inventory, pricing, promotions and customer data so that channel choice does not create unnecessary friction. Unified commerce also has organizational implications. Separate store, e-commerce, merchandising and marketing teams can have different priorities and measures of performance, even when they serve the same customer. Retailers and brands need operating structures that support shared decisions while retaining the specialist skills required for areas such as the digital shelf, performance marketing and in-store execution. At Groceryshop, sessions relevant to this theme will cover digital product discovery, organizational approaches to omnichannel retail, digital-shelf capabilities, assortment management across channels and the relationship between brand-building and performance marketing. Coresight Research Insight: Coresight Research defines unified commerce as the integration of channels and touchpoints around the shopper, rather than the management of each channel as a separate business. This approach can give retailers a more consistent view of inventory and customer activity and can support services such as delivery, collection and cross-channel returns. It also requires shared data and decision-making across functions that may previously have operated independently. The August 2026 Coresight Research report Retail-Tech Landscape: Online Shopper Convenience highlights that AI-driven traffic to US retail websites increased by 393% year over year, while Walmart’s same-day delivery network now reaches 93% of US households. As product discovery and fulfillment expand across AI platforms, retailer websites, apps and stores, retailers need shared product, inventory and customer data to provide a consistent experience across touchpoints. Related Coresight Research reports: Shoptalk Spring 2026: Day 1—Agentic Commerce and AI-Driven Personalization; Retail Media Innovation and Omnichannel Data; Emotional Connection and Loyalty in the AI Era Retail-Tech Landscape: Online Shopper Convenience Unified Commerce for the Channel-Agnostic Consumer Retail-Tech Landscape: Unified Commerce Groceryshop Sessions Schedule Session Selected speakers Tuesday, Sep. 22 3:40 p.m.–4:20 p.m. Boosting Discovery and Conversion Across Digital Channels AI-Powered Shopping Experiences Arthur Sylvestre, VP, Media & Digital, Danone North America Andrew Lederman, VP, Global Digital Commerce, Mondelēz International Gregor Murray, Co-Founder & Chief So-What Officer, Digital Commerce Global Wednesday, Sep. 23 9:00 a.m.–9:40 a.m. Achieving Omnichannel Success by Unifying the Retail Organization Unified Commerce and Omnichannel Success Andrew Krysiak, VP, Digital, Good Food Holdings Chad Petersen, SVP, Digital & Ecommerce, Lowes Foods Matt Van Gilder, Principal & VP, Omnichannel, NexChapter Wednesday, Sep. 23 9:50 a.m.–10:30 a.m. Using Apps and Loyalty Programs to Bridge Online and In-Store Shopping Unified Commerce and Omnichannel Success Jatin Pahuja, GVP, Personalized AI Experience, Loyalty & MarTech, Albertsons Shweta Prabhu, VP, Digital, Ecommerce, MarTech, Loyalty, Data Analytics & AI, Enterprise Systems, Giant Eagle Wednesday, Sep. 23 9:50 a.m.–10:30 a.m. Tactical Learning: Essential CPG Skillsets for the ’New’ Digital Shelf Tactical Learning Room B Ashley Becker, VP, Global eCommerce Capabilities, Kraft Heinz Lauren Livak Gilbert, Executive Director, The Digital Shelf Institute Wednesday, Sep. 23 2:35 p.m.–3:15 p.m. Managing Assortment in Multi-Channel Environments Unified Commerce and Omnichannel Success Justin Nedelman, CEO, Pressed Juicery Angus McOuat, Partner, McKinsey & Company Thursday, Sep. 24 1:30 p.m.–2:10 p.m. Linking Brand-Building and Performance Marketing Marketing Excellence Benoit Vatere, Chief Media & Digital Commerce Officer, Liquid Death Ivone Lima Miranda, Head of Marketing, Philips Mindy Barry, Chief Marketing Officer, Mars Pet Nutrition Joseph Yakuel, CEO, WITHIN 6. Winning and Engaging Customers Grocery shoppers can compare prices and move among retailers with relatively little effort, making repeat engagement an important consideration for retailers and brands. Loyalty programs, memberships and apps can provide savings and convenience while also helping retailers understand shopping frequency, category preferences and responses to promotions. The effectiveness of these tools depends on whether customers see clear and continuing value in using them. Personalization can make communications and offers more relevant, but it requires sufficient data and an appropriate level of customer consent. Retailers must decide which benefits should be broadly available and which should be targeted, as well as how digital engagement connects with the store experience. Measures such as active participation, frequency, retention and incremental spending can provide more information than membership enrollment alone. At Groceryshop, sessions relevant to this theme will examine how retailers use apps and loyalty programs across online and in-store journeys, respond to brand-agnostic shoppers, structure membership programs and develop one-to-one personalization. Coresight Research Insight: Coresight Research has identified first-party loyalty data as a resource that can help grocery retailers understand, segment and reward customers. Retailers can use this information to develop more relevant incentives and recommendations, but the loyalty program must first give shoppers a reason to identify themselves and remain active. Savings may be central to the proposition, while convenience, services and exclusive benefits can broaden the role of a membership. Coresight Research estimates that the $1.6 trillion US grocery market will grow by 2.1% in 2026, slowing from 3.3% in 2025, while online grocery sales will increase by 22.3% to $107.9 billion. This divergence accompanies a widening divide between consumers prioritizing value and those seeking health, wellness and convenience. Retailers must therefore tailor pricing, assortments and fulfillment options to distinct customer needs rather than relying on a single definition of value. Related Coresight Research reports: Prime Day 2026 Insights: How Amazon Converges Retail, Media and AI Market Navigator: US Grocery Retailing—How Quick Commerce, AI and Polarized Consumer Needs Are Shaping Competition Five Strategies for Success in US Grocery Retail: Leveraging First-Party Data To Offer a Connected Shopping Experience Groceryshop Sessions Schedule Session Selected speakers Thursday, Sep. 24 1:30 p.m.–2:10 p.m. Earning Loyalty from the Brand-Agnostic Shopper Winning and Engaging Customers Kevin Hartley, Co-Founder & CEO, Cambio Roasters Ajay Salpekar, GM, Beauty & F&B, TikTok Shop Katie Kobus, VP, Marketing, Save A Lot Jesse Itzkowitz, Chief Behavioral Scientist, Ipsos Thursday, Sep. 24 2:20 p.m.–3:00 p.m. Gaining a Competitive Advantage through Membership Programs Winning and Engaging Customers Danielle Sheridan, Global Head of Membership & Loyalty, Uber Reba Hatcher, Chief Commercial Officer, ButcherBox Brendan Witcher, Global VP, Product & Content, Shoptalk & Groceryshop Thursday, Sep. 24 2:20 p.m.–3:00 p.m. New Opportunities for 1:1 Personalization Marketing Excellence Harshad Agashe, VP, Data Science & AI Product, Albertsons Cristian Arcangeli, VP, Marketing, Strategy & Digital Business, illy caffè Vinicius Oliveira, Tech Director, iFood Sabrina McPherson, SVP, Publicis Sapient Notes and Methodology Data in this report are as of August 27, 2026. Companies mentioned in this report include: Ahold Delhaize (ENXTAM: AD), Albertsons Media Collective (owned by Albertsons Companies—NYSE: ACI), Amazon (NASDAQ: AMZN), BJ’s Wholesale Club (NYSE: BJ), Chobani, Costco Wholesale (NASDAQ: COST), Danone and Danone North America (EPA: BN), DoorDash (NASDAQ: DASH), Giant Eagle, Hy-Vee, Instacart (NASDAQ: CART), Kroger (NYSE: KR), Mars Snacking, Mercado Libre (NASDAQ: MELI), Migros Turkey (BIST: MGROS), Misfits Market, Newell Brands (NASDAQ: NWL), Once Upon a Farm, Philips (ENXTAM: PHIA), Sam’s Club (owned by Walmart—NYSE: WMT), Schnuck Markets, Target (NYSE: TGT), Uber (NYSE: UBER), Unilever Wellbeing (owned by Unilever—LSE: ULVR) and Walmart (NASDAQ: WMT). This document was generated for