Insight ReportIntroducing the SCORE Framework for Artificial Intelligence in Grocery Retail Coresight Research September 16, 2019 Executive SummaryWith this report, we introduce Coresight Research’s SCORE framework for artificial intelligence (AI) in grocery retailing. This framework notes the value of AI to grocery retailers, and segments use cases into five critical areas: Smarter customer engagement Communication Operational efficiency Removing friction E-commerce and omnichannel Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: NRF 2025: Retail’s Big Show: Day One—Agentic AI in Focus for Nvidia; Retail Revolution for Amazon and Macy’sEarnings Insights 1Q25, Week 7: Dollar Stores See Growth Amid Tariff Pressures—InfographicAnalyst Corner: The Shifting “Friction Gap” Between Stores and E-Commerce Is Benefitting Digital Channels, with John MercerCEO Brief: A Turning Point for US Consumers and the Economy?