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Introducing the SCORE Framework for Artificial Intelligence in Grocery Retail

Coresight Research

Executive Summary

With this report, we introduce Coresight Research’s SCORE framework for artificial intelligence (AI) in grocery retailing. This framework notes the value of AI to grocery retailers, and segments use cases into five critical areas:

  • Smarter customer engagement
  • Communication
  • Operational efficiency
  • Removing friction
  • E-commerce and omnichannel

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