Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | April 5, 2023 Premium

ChatGPT and Generative AI: Five Things Retailers Should Know

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

Event Presentation | March 28, 2023 Premium

Web3 and the Supply Chain: Blockchain, Digital Twins and More—Insights Presented at Shoptalk 2023

On March 28, 2023, Deborah Weinswig, CEO and Founder of Coresight Research, presented at Shoptalk 2023 on Web3 and the supply chain. In this presentation, we present a new, proprietary framework, as well as key insights into blockchain, digital twins and more.

Event Presentation | March 27, 2023 Premium

Shoptalk 2023 “Shark Reef” Startup Pitch: All You Need To Know

On March 26, 2023, Coresight Research hosted the “Shark Reef” Startup Pitch at Shoptalk 2023. This presentation from the event outlines the competition’s format and judging panel as well as the 12 participating retail-technology innovators.

Event Coverage | March 26, 2023 Free Report

Shoptalk 2023 “Shark Reef” Startup Pitch Competition: Recap—12 Innovators, Two Winners

Coresight Research hosted the “Shark Reef” startup pitch competition at Shoptalk 2023. We present highlights from the presentations of each participating startup and reveal the winners of the competition.

Event Coverage | March 23, 2023 Free Report

Shoptalk 2023 “Shark Reef” Startup Pitch Competition: Preview—12 Innovators, Four Areas of Retail Disruption

We offer a preview of the Shoptalk 2023 “Shark Reef” startup pitch competition, presenting the 12 participating technology innovators across four areas of retail disruption. Coresight Research is a research partner of Shoptalk 2023.

Event Presentation | March 23, 2023 Premium

E-Commerce Merchandising: Using CGI and AI To Increase Conversion and Boost Your Bottom Line

Coresight Research and Digital Wave Technology explore the major challenges that e-commerce merchandisers are facing and how new technologies such as artificial intelligence (AI) and machine learning (ML) can help solve them.

Innovator Profile | March 22, 2023 Premium

Innovator Profile: Tolstoy Helps Brands Create Engaging Shopping Experiences Through Interactive, Shoppable Video

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Tolstoy, an end-to-end video-commerce platform that enables brands to increase sales and shopper engagement by adding shoppable, interactive video to their digital surfaces.

Innovator Profile | March 22, 2023 Premium

Innovator Profile: Nibble Facilitates One-to-One Price Negotiation

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Nibble, an AI (artificial intelligence) chatbot for e-commerce retailers that lets customers negotiate personalized prices on desired products or services.

Innovator Profile | March 21, 2023 Premium

Innovator Profile: Seer Enables Content Creation and Personalization To Increase Consumer Engagement

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Seer, a content creation, communication and sales platform for retailers.

Event Coverage | March 21, 2023 Premium

Microsoft Ability Summit 2023—The Latest Trends in AI and Inclusive Technology

The Microsoft Ability Summit 2023 explored the importance of inclusivity and how to use technology and policy to expand opportunities for persons with disabilities. We present key insights from the event on these topics and more.

Innovator Profile | March 20, 2023 Premium

Innovator Profile: Drop Facilitates Seamless and Scalable Selling on Social Media

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Drop, a social commerce platform that enables enterprise brands and retailers to engage with and sell products to their social media followers directly through Instagram Direct Message.

Deep Dive | March 20, 2023 Premium

Retail-Tech Landscape: Robotics and Automation

Robotics and automation will increasingly play an important role as retailers look to invest in technologies to deal with margin pressures amid inflationary pressure and an uncertain macroeconomic environment. We present selected startups globally whose robotics technology solutions support brands and retailers in automating processes across selected categories.

Innovator Profile | March 17, 2023 Premium

Innovator Profile: Hark Transforms Customer Service with an AI-Powered Solution

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Hark, an AI-powered customer experience platform that enables seamless post-purchase interactions between customers and service teams through the use of video and audio prompts.

Innovator Profile | March 16, 2023 Premium

Innovator Profile: Factored Quality Streamlines Quality Control Across Global Supply Chains

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Factored Quality, a platform for streamlining quality control processes across brands’ global supply chains.

Infographic | March 16, 2023 Free Report

CGI and 3D Product Imagery: The Future of Visual Merchandising in E-Commerce—Free Infographic

We present selected insights into the current state of product imagery in e-commerce and the challenges that brands and retailers face when producing and managing product visuals, based on Coresight Research survey findings. We also examine CGI as a potential solution for next-generation visual merchandising to help brands navigate a competitive marketplace. This free infographic is sponsored by Nfinite.