Reasons to Read

Amid the ongoing coronavirus crisis, we are seeing a shift in the purchasing behaviors of US consumers, with value becoming the key priority. Shoppers are seeking cheaper options as they look to mitigate the impact of economic uncertainty. We explore this “trading-down” trend, using data from the Global Recession of 2007–2009 to inform our insights.

We discuss the following key topics:

  • Trading down in type of product
  • The opportunity for private labels
  • The benefits for mass merchandisers and warehouse clubs—such as Costco, Target and Walmart
  • The boost to grocery retail as the food-service sector experiences a downturn

Read our US Grocery Retail Poised for a Double-Digit Upswing report for more information on consumer spending in grocery.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

With many brands and retailers facing heavy revenue losses due to widespread temporary closures caused by the coronavirus, we explore how beauty brands are leveraging digital channels to engage with consumers. We consider the lessons that can be learned from beauty retail in China, with a focus on livestreaming.

We discuss the following key strategies:

  • Transitioning associates from brick-and-mortar stores into digital beauty advisors
  • Gaining viewership through experiential livestreaming content
  • Strengthening brand identity and building communities
  • Reaching Gen-Z consumers and launching new products

This report presents examples of successful initiatives by Chanel, Elf Cosmetics, Forest Cabin Cosmetics, NYX Cosmetics and Perfect Corp.

This report is part of our Beauty Insights series, which explores prominent or emerging themes and trends in the global beauty market. Click here to read about beauty activism.

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We present Three Things You Need To Know on Amazon Apparel Consumer Survey 2020: Amazon Cements Its Lead in US Fashion Market. Find the full report here.

Reasons to Read

The Internet of Things (IoT) is a transformative technology that may see a boom of applications in the retail industry. We discuss its potential benefits, particularly when combined with 5G connectivity.

We consider how brands and retailers have begun to leverage 5G-powered IoT solutions in logistics operations as well as to enhance consumer experiences in physical retail. Highlights include applications by JD.com and Walmart.

For more on this topic, read our report: Retail-Tech Landscape: The Internet of Things.

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Reasons to Read

We continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape lists selected Israeli retail technology companies, curated by Coresight Research and the Retail Innovation Club.

The landscape covers the following categories across the retail value chain:

  • Logistics
  • In-store technology
  • Online shopping
  • Business intelligence—Analytics

To view more of our Retail-Tech Landscapes spotlighting innovators that are disrupting the retail industry, click here.

This report is available for free and can be accessed by registering for a free account.

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Reasons to Read

Part of the Coresight Research & Blue Yonder Open for Business webinar series, we present the transcript from our conversation with Jeff Brown, President of NFI Industries and supply chain expert, on April 22, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar offered insights into the shape of demand during the current coronavirus pandemic.

In addition to detailing how his firm has adapted to better suit the needs of its clients, Brown discussed the following key topics:

  • The challenges in the supply chain presented by the Covid-19 outbreak and the innovations used to combat them
  • Shortcomings in technology that have been made apparent during this crisis
  • Adjustments to customer and employee interactions that define the “new normal”
  • Forecasts for the remainder of 2020 and the preparations that retailers are making for the holiday season
  • The impact of current market conditions on NFI’s efforts to become more climate-conscious

In addition, we reviewed responses from webinar attendees to a live poll around supply chain technologies. A Q&A session also prompted conversation around the transformation of department stores, data transparency and inventory management.

Click here to watch the video recording of this webinar.

To register for future Coresight Conversations webinars, please click here.

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Reasons to Read

Each year, the IRS reports tax return filings and refunds on a weekly basis, starting at the end of January until the April 15 deadline. This year, the US Department of the Treasury (of which the IRS is a part) announced the deadline to file (and more importantly, to pay) has been extended to July 15, but has closed assistance centers and suspended in-person customer services.

In this report, we look at what happened in the 11th week of the 2020 tax filing season, including:

  • How the extended deadline has affected filings and refunds so far.
  • The impact of the coronavirus shutdown on IRS operations.
  • The current status of returns filed, processed and refunds issued.

Read the 2020 Tax Tracker for week 10 here.

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Reasons to Read

The negative impacts of the coronavirus pandemic are being felt by retailers around the world and have already provided lessons for the future. In response to the crisis, we expect more companies to outsource key business functions to better manage their costs and minimize risk in a downturn economy.

We discuss the key benefits to retailers of implementing an outsourcing strategy—particularly during an economic crisis—such as creating flexibility in companies’ cost bases. We also consider the different business functions that can be outsourced, as well as the benefits that companies could achieve by adopting new technologies.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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We present Three Things You Need To Know on Coronavirus Insights: US Survey Update— First Hints of an Apparel Recovery. Find the full report here.

Reasons to Read

Our Consumer Tech Briefing series discusses recent developments in the world of technology.

This month, highlights are centered around tools that enable social distancing and hygiene during the ongoing coronavirus crisis, including Snapchat’s AR-powered lenses and Apple and Google’s contact-tracing technology.

Read more about how retailers are leveraging technology to reduce returns, enhance product listings and boost brand engagement in the previous Consumer Tech Briefing report.

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Reasons to Read

The food and grocery retail market in India is among the largest in the world. With organized retail still finding its feet, a host of international retailers are vying to claim a sizeable slice of the grocery sector.

We examine the grocery market landscape in India and discuss the following key topics:

  • Key characteristics of Indian grocery consumers and grocers
  • Economic reforms in grocery wholesale and retail, including a timeline of FDI liberalization
  • Entry routes for foreign brands and retailers
  • Key international players—including Metro, Spar, Tesco and Walmart—and 7-Eleven’s plans to enter the market
  • Opportunities in Indian grocery retail and barriers to entry
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Reasons to Read

We review the economic stimulus payments that began to be rolled out as part of the CARES (Coronavirus Aid, Relief and Economic Security) Act in the week of April 13.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

As coronavirus lockdowns ease in China, we review a number of newly released economic metrics to consider the impacts of the outbreak and the shape of the recovery that is emerging:

  • In the first quarter or 2020, GDP fell for the first time in decades—we look at the pace of decline.
  • Retail sales continued to decline in March 2020—we review the sequential changes versus prior months and assess the changes in retail sales by sector, including food/grocery, apparel, beauty, electronics and home goods. We also look at the emerging shape of the recovery in China retail sales and consumer demand.
  • Industrial production declined in March 2020—and we consider what that tells us about the likely shape of the economic recovery.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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QUESTION OF THE WEEK: Why Do US Shoppers Buy Clothing and Footwear on Amazon?

Two-thirds of Amazon apparel shoppers cited fast, free delivery as a reason for buying clothing and footwear on the platform.

Reasons to Read

This report provides select findings from Coresight Research’s April 15 survey of US consumers on the coronavirus crisis, and provides an update to prior weeks’ survey reports. We asked respondents about the impact of the pandemic on their behaviors and their expectations, with a focus on implications for retailers.

This report is available for free and can be accessed by registering for a free account. Selected findings in this report include:

  • Whether consumers are buying more or less of any retail categories.
  • The trends in buying more or less apparel, and what this means for fashion spending.
  • The proportion of respondents that expect their spending to be impacted for more than six months.
  • The proportion of consumers that are extremely concerned about the coronavirus outbreak, trended week to week.
  • The proportion of consumers that are worried about losing jobs, part of their income or some of their working hours due to the COVID-19 outbreak, trended week to week.

Our full report is available to premium subscribers and provides additional survey findings including:

  • How concerned US consumers are about the coronavirus outbreak, what they are worried about, and how long they think the severe impacts of the outbreak will last.
  • Whether shoppers are buying more or less of any retail categories as a result of the COVID-19 outbreak and, if so, which types of products.
  • When respondents expect their spending levels will return to normal. ·
  • Whether consumers are making more purchases online during the coronavirus outbreak and, if so, which categories.
  • Respondents’ concerns about jobs and incomes.
  • What proportion of US consumers are now avoiding public places or travel, and what kind of places they are avoiding.
  • Whether respondents expect to retain changed behaviors even after the COVID-19 outbreak ends and, if so, which.

Our latest research provides an update to our previous reports, which were based on surveys undertaken on April 8April 1March 25 and March 17–18. We provide week-over-week comparisons for many metrics.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak which can be accessed here.

 

 

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