Innovator Research

Access 7,000+ research reports and presentations on the retail and technology ecosystem, covering consumers, companies, economies, and retail and technology trends. Filter by product, sector, themes, regions, companies, or other parameters below. Alternatively, use the search box above to find relevant research content.

Insight Report | October 27, 2021

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Not Your Regular Mall-Based Stores: Part Three—Solving for Online Fulfillment Challenges

Although multichannel fulfillment services are attractive to customers, there are many challenges for retailers in offering these options. Leveraging proprietary survey findings, Coresight Research and Fillogic explore these challenges and identify how third-party logistics providers support retailers in successfully implementing and realizing the full benefits of mall-based fulfillment services.

Deep Dive | October 21, 2021 Free Report

The Future of the Digital Workplace: Retail Survey Findings

It is critical for retailers to prioritize digital workplace technology in today’s rapidly evolving retail landscape, with retailers facing challenges in physical store execution and employee management. Leveraging proprietary survey findings, we investigate current industry trends, pain points and the importance of technology in increasing productivity and employee engagement. This free report is sponsored by YOOBIC, a leading digital workplace platform provider.

Deep Dive | October 19, 2021 Free Report

Where, What and How Will US Consumers Shop for Holiday 2021?

The Coresight Research x January Digital 2021 US Holiday Insights Survey explores US consumers’ expectations to shop for the holidays. Trends uncovered will enable brands and retailers to generate data-driven marketing strategies to effectively gain share of wallet during this critical year-end opportunity. This free report is sponsored by strategic consulting and media firm January Digital.

Deep Dive | October 6, 2021 Free Report

Solving for Payment Authorization Failures: How North American Merchants Can Recoup Lost Revenue

Amid a consumer shift to e-commerce, merchants can no longer neglect payment authorization failures. Leveraging proprietary survey findings, we discuss how retailers perceive and handle the issue and present recommendations for how they can more effectively deal with payment authorization failures to recoup lost revenue. This free report is sponsored by e-commerce solutions provider Riskified.

Insight Report | September 21, 2021

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Not Your Regular Mall-Based Stores: Part Two—Reducing Retailers’ Last-Mile Delivery Expenses

Retailers are turning to store-based e-commerce fulfillment to meet consumer expectations and reduce shipping costs. Leveraging proprietary survey findings, Coresight Research and Fillogic explore this opportunity and present strategies for managing last-mile costs while providing fast delivery services.

Deep Dive | September 15, 2021 Free Report

The State of AI Adoption in 2021: Retail Survey Findings

Coresight Research and Impact Analytics’ survey analysis explores the benefits of AI (artificial intelligence) adoption across allocation planning, assortment planning, promotion management and forecasting. We discuss best practices and challenges in AI adoption, key steps in progressing AI maturity and top priorities for gaining maximum return on investment.

Insight Report | August 24, 2021

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Not Your Regular Mall-Based Stores: Part One—Ship from Store Presents a Profitable Online Order-Fulfillment Opportunity

Leveraging their mall-based stores to fulfill online orders presents huge opportunity for retailers to reduce store-based inventories, manage reverse logistics, meet consumer demand more efficiently and thus improve their top and bottom line. Leveraging proprietary survey findings, Coresight Research and Fillogic explore this opportunity, with a focus on the “ship from store” order-fulfillment model.

Deep Dive | August 18, 2021 Premium

Retail-Tech Landscape: Livestreaming E-Commerce

Brands and retailers worldwide are racing to add live, interactive video experiences into their marketing strategy to remain competitive in the digital channel. This Retail-Tech Landscape comprises selected startups globally that can help retailers develop and launch livestreaming capabilities.

Deep Dive | August 5, 2021 Premium

Retail-Tech Landscape: Digital Marketing

Amid the consumer shift to e-commerce, brands and retailers are looking to bring their brands and products closer to shoppers digitally, through social commerce, digital marketplaces and other online platforms. This Retail-Tech Landscape comprises selected startups globally that can help retailers execute their digital marketing strategies and achieve greater visibility online.

Insight Report | July 29, 2021 Premium

Retail-Tech Landscape: Retailers’ Technology Shopping List for Holiday 2021

The outlook for US retail in the 2021 holiday season looks promising despite ongoing economic and health challenges. This Retail-Tech Landscape comprises selected startups globally that can help retailers improve their digital offerings and the overall customer experience in preparation for holiday 2021.

Deep Dive | June 29, 2021 Free Report

Unwrapping the American Corporate Gifting Opportunity

We explore the corporate gifting opportunity in the US and the key trends in the market. Leveraging our proprietary survey findings, we discuss key challenges and benefits in corporate gifting and consider the impacts of the Covid-19 pandemic on the market today and in the future. This free report is sponsored by GiftNow.

Deep Dive | June 9, 2021 Free Report

10 Trends in US CPG

US CPG companies have increasingly adopted advanced technologies, including artificial intelligence and machine learning, amid pandemic-led disruption. In this free report, sponsored by Prevedere, we analyze 10 key trends impacting the US CPG industry that are being driven by such technologies—covering sustainability, demand forecasting, digital shelf optimization and more.

Deep Dive | June 2, 2021 Free Report

Innovator Intelligence: Why Retail Needs To Revisit SEO

The pandemic-driven surge in e-commerce and the tightening of marketing budgets present an opportunity for retailers to review their search engine optimization (SEO) strategies. In this free report, sponsored by Botify, we analyze the key industry trends driving the need for SEO reconsideration in retail and discuss the importance and benefits of organic search. We also explore the Botify enterprise SEO platform, which can help retailers uncover SEO opportunities to derive real business value.

Insight Report | May 31, 2021 Premium

Retail-Tech Landscape: E-Commerce Fulfillment and Returns

The pandemic-driven acceleration in e-commerce presents huge opportunity for retailers but has also given rise to challenges in inventory management, order fulfillment and returns. This Retail-Tech Landscape comprises selected startups globally that can help retailers improve their e-commerce fulfillment operations and thus enhance the overall customer experience, as well as manage returns.

Deep Dive | May 11, 2021 Premium

Innovator Trends That Are Reshaping the Retail Industry

The global Covid-19 pandemic has changed the way consumers shop and accelerated the adoption of various advanced technologies. We outline our expectations for the top innovator trends that are impacting the retail industry, covering contact-light shopping, personalized experiences, livestream e-commerce, last-mile delivery, micro-fulfillment centers and more.