Deep Dive | February 28, 2022 Register for Free Access The Secret to Fighting Inflation: Data-Driven Strategies for RetailersFocusing on the fast-moving consumer goods category (FMCG) in the US, we discuss the impact of the current inflationary environment on retailer processes and explore how retailers can deal with those pressures. This free report is sponsored by NielsenIQ. Read More
Deep Dive | February 7, 2022 Free Report Opportunities in Retail Returns: Driving Down Costs and Driving Up SustainabilityReturns are a significant and growing issue for retailers, substantially impacting revenues and costs, customer satisfaction and loyalty, as well as sustainability. We analyze the returns challenge in US retail and explore how retailers can best handle and mitigate returns. This free report is sponsored by SAP. Read More
Deep Dive | February 2, 2022 Free Report Headless Commerce: Part 2—Addressing Profitability Issues for Mid-Size E-Commerce PlayersMid-size retailers must take steps to maximize profitability in their e-commerce business. Leveraging proprietary US survey data, we explore the levers of profitability in e-commerce, why brands and retailers should capitalize on artificial intelligence, machine learning and predictive analytics, and how CaaS (commerce-as-a-service) can help improve profitability. This free report is sponsored by Nogin. Read More
Deep Dive | January 31, 2022 Free Report AI-Powered Language: A New Era of Enhanced Customer EngagementLeveraging proprietary survey data, we explore the use of advanced technologies in digital marketing—including AI-enabled solutions—to improve customer satisfaction and drive incremental value. This free report is sponsored by Persado. Read More
Deep Dive | January 26, 2022 Free Report Using Technology To Address Challenges in the Staffing of Hourly Frontline Workers in Retail and HospitalityLeveraging proprietary survey data, we explore the challenges that service-industry employers face in setting schedules for hourly frontline workers, and we discuss their future priorities and plans for staffing platforms. This free report is sponsored by Workday. Read More
Deep Dive | January 25, 2022 Free Report 2022 US E-Commerce Tech TrendsWe present 10 key US e-commerce trends for 2022 and beyond, and discuss what each of these trends means for brands and retailers. This report is sponsored by headless-commerce platform provider fabric. Read More
Deep Dive | January 16, 2022 Register for Free Access Six Livestreaming Myths Debunked: How To Optimize US Livestreaming E-Commerce StrategiesWe debunk six myths about livestreaming e-commerce, presenting brands and retailers with critical insights into optimizing their digital transformation strategies to win in the US live-shopping space. Read More
Insight Report | December 21, 2021 Premium The 12 Weeks of Holidays 2021: #12— Holiday HomestretchThe final installment in our The 12 Weeks of Holidays 2021 series reviews reported US retail sales in the holiday shopping season to date and the key themes characterizing the season this year—covering Covid-19 impacts and inflation. Read More
Deep Dive | December 8, 2021 Free Report Headless Commerce: Part 1—The Evolving State of E-Commerce InfrastructureThe commerce-as-a-service (CaaS) space is emerging in the US, offering retailers and brands the ability to spin up a new e-commerce site with speed and quickly customize the back and front ends of the site. Leveraging proprietary US survey data, we explore the impact of Covid-19 on e-commerce operations, the evolution of the e-commerce infrastructure landscape and the need for CaaS solutions. This free report is sponsored by Nogin. Read More
Deep Dive | December 6, 2021 Free Report Pathway to Agility in Merchandising: Three Actions That Retailers Must Take in 2022Retailers face an uphill task of adapting to the new shopper’s changed preferences and shopping habits in the post-Covid era. Leveraging proprietary survey data, we explore the importance of agility in merchandising and present three key actions that retailers must take in 2022 to achieve effective merchandising execution. This free report is sponsored by One Door. Read More
Deep Dive | November 22, 2021 Free Report Rethinking Product Sampling: Are Retailers and CPG Brands Doing It Right?Product sampling is a common and effective way to raise awareness of newly launched products and prompt reconsideration of established brands. Leveraging proprietary survey data, we explore the challenges that retailers and CPG brands are facing, the pain points and benefits of product sampling and the future of the space. This free report is sponsored by Freeosk. Read More
Deep Dive | November 16, 2021 Free Report Unpacking Holiday Gifting: Shoppers’ Plans and Retail OpportunitiesE-commerce is playing an increasingly important role in gift shopping. We present survey analysis and insights into holiday shoppers’ plans for buying gifts, as well as shoppers’ pain points in digital gift purchasing. This free report is sponsored by GiftNow. Read More
Deep Dive | November 10, 2021 Premium Retail-Tech Landscape: Businesses Sustain Shift Toward SustainabilitySustainability is one of the key trends to watch in retail, with the Covid-19 pandemic bringing a renewed focus to environmental concerns within the industry. This Retail-Tech Landscape comprises selected startups globally whose technology solutions support retailers to integrate sustainable practices into their businesses. We also present Coresight Research’s EnCORE sustainability framework. Read More
Insight Report | November 8, 2021 Register for Free Access Impacts of the US E-Commerce Boom on CPG Brands and RetailersThe US CPG e-commerce market continues to witness significant growth. We discuss three key trends in the industry and explore how CPG brands and retailers are responding to changes in consumer behavior and expectations by adopting innovative e-commerce business models. This free report is sponsored by Salsify. Read More
Insight Report | November 1, 2021 Free Report Nexite’s Connected Merchandise Platform Helps Factory 54 Optimize Partner-Brand Stores: A Case StudyWe present a case study of how international retail fashion chain Factory 54 is resolving in-store merchandising challenges and optimizing store operations for its partner brands by partnering with technology solutions provider Nexite. Read More
