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Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | March 20, 2020 Premium

Coronavirus Insights: Survey Finds US Shoppers Are Bracing for the Long Haul, Say New Behaviors Will Stick (Full Report)

As the US gets serious about tackling the suddenly worsening coronavirus outbreak, consumers are bracing for impact. Coresight Research surveyed US consumers to find out how concerned they are, what they are concerned about specifically and how that concern will change buying habits.

Deep Dive | March 19, 2020 Premium

US Off-Price Retail: Two Companies Dominate the Market

Consumer demand remains high for off-price retail in the US. We present the defining characteristics of this typically brick-and-mortar market and discuss the top retailers by US market share—including Burlington, Nordstrom, Ross Stores and TJX Companies, Inc—with two players being particularly dominant. This report also discusses the physical footprint expansion of selected retailers, the role of e-commerce, growing product categories in the market and how traditional department stores are leveraging off-price channels.

Deep Dive | March 17, 2020 Free Report

Innovator Intelligence: Can Personalization and Data Privacy Co-Exist?

We examine how Anagog is disrupting the personalization market in retail through its smartphone-based AI technology, which enables businesses to make personalized offers based on their customers’ real-world behavior in real time. We also discuss data privacy concerns and growing consumer expectations.

Insight Report | March 12, 2020 Premium

Robotics and Retail: Our Robot Helpers Find New Jobs in Warehouses, Stores and Coffee Shops

With advances in artificial intelligence and machine learning, retail robots can do more than ever before. And, thanks to steadily improving cost-benefit ratios, robots are on the rise in warehouses, fulfillment centers and shop floors.

Deep Dive | March 9, 2020 Premium

Retail Innovators: Home-Furnishing Retailers

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on three innovators in the home-furnishing market: DTC brand Burrow, furniture rental startup Fernish and design platform Modsy. We discuss these relatively new industry players in the context of changing consumer preferences in the furniture sector, including increasing demand for convenience and a heightened emphasis on sustainability.

Deep Dive | March 3, 2020 Free Report

Best Practices for Using Data To Futureproof Retail

Retail has been undergoing seismic shifts in the last decade that have upended decades-old norms and created an entire new sets of often challenging customer expectations. The good news it, the same technology that has created these challenges also offers solutions.

Flash Report | February 28, 2020

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Coronavirus Briefing: Coresight Research Survey Data Suggests US Malls Will Be Hit Hard if Outbreak Worsens

Coresight Research surveyed US consumers on the current and potential impact of the coronavirus outbreak on their behavior. Over one-quarter say they are already avoiding public areas or changing travel arrangements, and well over half of respondents say they would if the outbreak worsens.

Deep Dive | February 25, 2020 Premium

Coresight Matrix: AI Software for Communication

Our Coresight Matrix evaluates technology leaders and emerging players in the fast-growing AI software for communication segment.

Insight Report | February 24, 2020 Premium

Insights from China: Opportunities for Brands in WeChat

We look at the marketing and service opportunities in China’s WeChat super app. We discuss how brands and retailers—including Dior, Hermés and L’Oréal’s Giorgio Armani—are capitalizing on the app’s diverse functionality to reach consumers and drive sales.

Deep Dive | February 20, 2020 Premium

RetailTech: How Salesforce Has Become a Juggernaut in Retail Technology

Two decades ago, several Oracle employees left to found their own retail technology startup. Now, Salesforce dominates the cloud-based space, offering a variety of cutting-edge solutions to help retailers integrate online and offline.

Deep Dive | February 17, 2020 Premium

Chinese E-Commerce Platforms: Exploring the Diverse Opportunities for Brands

We assess China’s e-commerce landscape, which has evolved over the years to become more diverse, encompassing different verticals, cross-border commerce and social media. We highlight the moves being made by major players in the sector—such as Alibaba and JD.com—to drive traffic and better serve consumers, as well as discussing the opportunities in the China market that these platforms are offering brands and retailers.

Deep Dive | February 11, 2020 Premium

Is Omnichannel the Future for Furniture Retail?

In the furniture sector, e-commerce continues to grow rapidly as cross-channel shopping trends evolve. The shopping journey is therefore becoming more complex, and retailers are being forced to rethink how they engage with customers. We explore how major players in the home furnishing market are investing in omnichannel transformation, as well as the challenges associated with this type of strategy.

Deep Dive | February 4, 2020 Premium

Private Labels in US Beauty and Personal Care

We consider the penetration of private labels in the US beauty and personal care sector over recent years and discuss the impact of contextual factors such as market fragmentation. Private labels remain a hot topic in beauty, particularly in the skincare category, and leading retailers such as Amazon and Walmart debuted private-label beauty products in 2019. We offer our view on why private labels are important for retailers as well as the challenges they present.

Insight Report | February 3, 2020 Premium

The Home Depot: A Timeline of Key Events

Read about the key dates and milestones in Home Depot’s rise to becoming a US home-improvement icon. From its humble beginnings as a more or less giant hardware store when it was founded in 1978, Home Depot has grown into a home improvement staple with more than 2,200 stores.

Deep Dive | January 27, 2020 Premium

US Drugstores Adapt to a Digital Age within Healthcare and Beauty

With the drugstore retail sector evolving in the face of digital disruption, we explore how two traditional pharmacy chains—CVS and Walgreens—are responding to competition from e-pharmacy startups and other online rivals. We discuss a number of key strategies that the two companies are implementing to expand their offerings.