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Retail 2021: Global Trends

We present our key global retail and consumer trends for 2021, which fall under five umbrellas: the new consumer; the future of physical retail; the evolution of digital retail; doing good is good business; and discovering ways of transacting. The trends range from some of the biggest, multiyear, multicategory trends such as wellness and sustainability to more nascent or niche trends such as livestreaming and experiential e-commerce. In this free report, our analysts outline their predictions, as well as the details and impacts of each trend on various retail sectors and regions.

Head-to-Head in E-Commerce: Alibaba vs. JD.com

For Coresight Research’s new Head-to-Head series, we compare China’s two largest e-commerce companies, Alibaba and JD.com. In this report, we discuss the companies’ evolving business models, investment strategies, and selected financial and operating metrics to provide insights into their next stages of growth.

Innovator Profile: Newmine Disrupts the Returns Management Market

As part of our Innovator Profile series, we profile Newmine, a retail-tech innovator that is disrupting the returns management market. Newmine’s Chief Returns Officer is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise; it prescribes corrective actions that retailers can take to reduce future returns and empowers teams in different departments to collaborate seamlessly. This free report is sponsored by Newmine.

Innovator Intelligence: Leveraging AI To Enhance Creativity, Sustainability and Efficiency in Modern Fashion Design

The world of fashion design has changed rapidly as brands and retailers have been forced to adapt to shifting consumer behavior. Increasing demand for fast fashion is being met with calls for sustainability and inclusivity in apparel—creating challenges for fashion brands and retailers. We explore challenges in the shifting design landscape and areas of opportunity for fashion brands, retailers and designers to improve the efficiency and creativity with which they design and to cater for a multitude of body shapes and sizes. This free report is sponsored by Savitude.

Innovator Intelligence: Simplifying Online Apparel Shopping with Virtual Try-On Solutions

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. We discuss how virtual try-on technologies can help these retailers to reduce returns, and we explore the key trends impacting the virtual try-on market. This free report is sponsored by SeeItFit.

Retail 2021: 10 Trends for China E-Commerce

We expect 2021 to be a year full of innovation in China’s e-commerce market, with the Covid-19 pandemic having significantly altered the nature of how consumers engage with brands and make purchases. In this free report, we present 10 key trends for Chinese e-commerce in 2021 and discuss how brands and retailers that are targeting the China market could capitalize on the changes we expect to see over the course of the year. These trends cover livestreaming, shopping festivals, group buying, New Retail and more.

Retail Robustness Index: January 2021 Update—Scores Rebound as Product Mix Shifts Back to Normalized Levels

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand amid the Covid-19 pandemic. The January 2021 update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in December 2020.

US Survey Update: Online Apparel Shopping Continues To Gain Momentum Heading Into Christmas (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we discuss what shoppers are doing and where they are going as we head into the holiday peak, including findings on the avoidance of public places and what activities they expect to do in the next two weeks. Our consumer survey was undertaken on December 15.

US Survey Update: A Last Look at Consumers’ Holiday Shopping Expectations (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, as we move into the last couple of weeks of the 2020 holiday season, we analyze consumers’ holiday shopping expectations for the final time. We also present findings on shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on December 8.

E-Commerce Platforms Make Multibillion-Dollar Investments in Logistics as Online Demand Surges

With the Covid-19 pandemic having significantly accelerated the growth of e-commerce, the global e-commerce logistics market is booming as platforms strive to meet consumer demands for delivery. We look at recent investments into logistics capabilities by select e-commerce platforms—including Amazon, Alibaba, Flipkart and JD.com—across six key areas, from facilities to autonomous delivery technologies and last-mile delivery.

US Survey Update: Shoppers Purchased Online over the Thanksgiving Holiday Weekend, with Strong Demand for Apparel (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we analyze consumer shopping behavior over the Thanksgiving holiday weekend, which spans Black Friday and Cyber Monday. We also present findings on shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on December 1.

Unified Commerce for the Channel-Agnostic Consumer

In this free report, we analyze the rise of channel-agnostic shoppers, opportunities for brands to offer unified commerce experiences across selling platforms, and the correlation between order fulfillment and customer satisfaction. We also explore the Project Verte platform, an end-to-end e-commerce solution that helps brands increase their online market presence, reduce fulfillment costs and enhance decision-making.