December 4, 2019 Insight Report Premium Ulta Beauty: A Timeline of Key EventsUlta Beauty timeline: How a mass-market beauty retailer upped its game by moving into more high-end products, carrying digital native and DTC products – and bolstering its loyalty program.
December 4, 2019 Flash Report Register for Free Access AWS Unleashes a Flurry of Announcements at 2019 AWS re:Invent ConferenceAmazon Web Services (AWS) made a series of announcements at its 2019 AWS re:Invent Conference. Many centered on enabling 5G wireless, which promises fiber-optic-like speed for mobile devices, enabling many yet-unimagined new business opportunities.
December 3, 2019 Flash Report Register for Free Access Holiday 2019: US Black Friday Sees Companies Promote More Heavily, Shoppers Continue to Migrate OnlineIn the US, this year’s Black Friday saw retailers promote more heavily than last year and consumers continue to migrate to online platforms.
November 27, 2019 Insight Report Premium Alibaba: A Timeline of Key EventsFrom 2017 to 2019, Alibaba expanded its cloud business into new territories outside China. We examine key events from the company’s recent history as part of our Retailers’ Timelines series.
November 26, 2019 Deep Dive Premium Holiday 2019: Hottest ToysContinuing our Holiday 2019 series, we outline key trends that we think are going to influence toy gifting in the US this shopping season. We also consider the competitive strategies of major players in the toys and games sector, including Amazon and Walmart.
November 25, 2019 Insight Report Premium Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty ShoppersWe discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.
November 20, 2019 Insight Report Premium Costco: A Timeline of Key EventsThis report looks at Costco’s rise from its first warehouse in 1983 in Seattle to over 780 by the end of 2019, $152.7 billion in revenue in FY19 and its current international expansion.
November 19, 2019 Flash Report Register for Free Access Estée Lauder Continues International Growth in Skincare with Acquisition of Have & Be, Owner of Dr Jart+ BrandThe Estée Lauder Companies will acquire Korean beauty company Have & Be. We discuss how this move, which follows Estée Lauder’s 2015 minority stake investment, will give the company a foothold in the fast-growing Korean beauty sector.
November 18, 2019 Deep Dive Premium Singles’ Day 2019: Analyzing Brands and Retailers’ Marketing CampaignsThis report is the first in a series analyzing brands’ and retailers’ activities for Singles’ Day 2019. We assess the different promotional strategies that brands employed in the lead up to November 11 this year as they looked to increase customer engagement and maximise sales potential.
November 14, 2019 Insight Report Premium Singles’ Day 2019: Making an Impact around the WorldContinuing our coverage of Singles’ Day 2019 in China, we visited physical stores and e-commerce websites on November 11 to gauge the adoption of the shopping holiday by retailers globally and to gather examples of 11.11 deals.
November 14, 2019 Insight Report Premium Store Tour: Adidas Ups Its Game with New London FlagshipAdidas’ new London flagship store brings together a brand-building experience, digital integration and product customization in the latest example of “spectacular retail.”
November 13, 2019 Deep Dive Premium UK Department Stores: A Year of DeclineDepartment stores in the UK are facing tough conditions while being tied into long leases. Some UK retailers have entered into administration or used company voluntary arrangements to prevent collapse. This report focuses on the struggles of four of the UK’s biggest names: Debenhams, House of Fraser, Marks & Spencer and John Lewis.
November 13, 2019 Deep Dive Premium Coresight Matrix: AI Software for PersonalizationWe examine how companies are using artificial intelligence (AI) to improve personalization using our proprietary Coresight Matrix to evaluate who’s leading and who is emerging in terms of innovation effort and market power.
November 13, 2019 Insight Report Premium Singles’ Day 2019: New Products, Enhanced Experiences and Expanded Markets Drive Alibaba’s SalesContinuing our coverage of Alibaba’s Singles’ Day 2019 in China, we summarize the record-breaking sales performances of major e-commerce players on November 11, namely Alibaba and JD.com. This year, the event saw an expanded scope of new consumption and a focus on sustainability.
November 12, 2019 Insight Report Premium October 2019 US Same-Store Sales: Costco Comps AccelerateCostco’s same-store sales picked up in October. Cato and Buckle posted a mixed bag of comps.