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Market Outlook: US Grocery Retailers—Shifting Demand and Changing Behaviors

The US grocery market had a strong 2020 compared to discretionary sectors, supported by significant e-commerce spending growth. We examine the size and trajectory of the US grocery market and key factors impacting growth. We also cover the performance and outlook for online grocery, as well as the market’s competitive landscape, retail innovators and themes we are watching in 2021 and beyond.

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US Retail Returns: Reshaping Customer-Focused E-Commerce

Returns are an ongoing retail challenge and with the spike in e-commerce in 2020, managing reverse logistics is putting increasing pressure on brands and retailers. We discuss key metrics within e-commerce product returns in the US and present four strategies that retailers can implement to improve the online returns process.

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US Online Grocery Survey 2021: Post-Surge Prospects

Our fourth annual online grocery survey explores the development of US online grocery shoppers’ behavior and preferences, with a focus on the impact of Covid-19. We explore how many shoppers are buying food and essentials online, how much they purchase online and which retailers they are buying from, among other findings.

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US Grocery Private-Label Market Set To Maintain Growth Momentum

Consumer interest in purchasing private-label products continues, with 2020 proving to be a major milestone for private-label evolution. We discuss the segment’s recent growth and market share, as well as the impact of price inflation on private-label sales. We also provide insights into two key trends in the private-label grocery segment in the US and the opportunities that these trends present to retailers.

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