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Philippe Mallette

Access 7,000+ research reports and presentations on the retail and technology ecosystem, covering consumers, companies, economies, and retail and technology trends. Filter by product, sector, themes, regions, companies, or other parameters below. Alternatively, use the search box above to find relevant research content.

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Showing 5 posts
Event Coverage | August 6, 2020 Register for Free Access

Open for Business with Joel Anderson, Five Below: Staying Resilient and Adapting to the New Environment

As part of our Open for Business webinar series, we hosted Joel Anderson, President and CEO of discount-store chain Five Below, Inc. We present an edited transcript from this webinar, in which Anderson offered insights into how the company has adapted to the changing environment and consumer behaviors amid the coronavirus crisis—covering key topics such as store reopening and self-checkout.

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Event Coverage | July 17, 2020 Register for Free Access

Open for Business with Chris Baldwin, BJ’s Wholesale Club: Empathy and Personalization in Club-Store Retail

As part of our Open for Business webinar series, we hosted Chris Baldwin, Chairman of BJ’s Wholesale Club. We present an edited transcript from this webinar, in which Baldwin offered insights into changing consumer demand amid the coronavirus crisis—covering key topics such as personalization and assortment localization.

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Event Coverage | July 16, 2020 Register for Free Access

Open for Business with Brad Santanna, The Hershey Company: Digital Signals and Omnichannel Consumer Engagement

​As part of our Open for Business webinar series, we hosted Brad Santanna, Head of E-Commerce Sales at The Hershey Company. We present an edited transcript from this webinar, in which Santanna offered insights into the importance of understanding consumer sentiment in demand, particularly in the current Covid-19 environment—covering key topics such as customer engagement, the use of data, omnichannel shopping and fulfillment.

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Event Coverage | June 10, 2020 Register for Free Access

Open for Business with Alex Gourlay, Co-COO of Walgreens Boots Alliance: Adapting to Coronavirus-Led Consumer Shifts in the Food, Drug and Mass Sector

As part of our Open for Business webinar series, we hosted Alex Gourlay, Co-COO of Walgreens Boots Alliance. We present the transcript from this webinar, in which Gourlay offered insights into how his company responded quickly to the coronavirus crisis and leveraged digital opportunities to connect with consumers.

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