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Coronavirus Insights: Retail Playbook—React and Adapt

With the global retail industry taking heavy hits from the impact of the ongoing coronavirus pandemic, we provide a playbook for nonfood brands and retailers in Western markets to help them navigate the crisis. Our guide is based around the themes of reacting in the short term and adapting in the medium to long term.

Coronavirus Insights: US Survey Update—Shoppers’ Post-Lockdown Expectations Sound Alarm Bells for Retail (Full Report)

Our latest survey report provides a detailed updated on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. This week, we focus our discussion on shoppers’ expectations for the period after lockdowns end and the crisis eases. Our consumer survey was undertaken on April 22.