June 7, 2023 Deep Dive Premium Retail-Tech Landscape: Loss PreventionRetail shrink is a prevalent challenge, severely impacting profitability for retailers. To combat all types of losses and protect their business (including associates) and profits, more retailers are turning to innovative technology solution providers for the answers. We present selected companies globally that provide loss-prevention and related risk-reducing solutions across the retail industry.
April 19, 2023 Insight Report Premium RetailTech: How Consumers and Grocery Retailers Can Reduce Food Waste from Field to FridgeThe scale of food waste is enormous, with financial and environmental sustainability-related impacts. We explore the robust technology landscape focused on reducing food waste across the entire value chain: in the field, in the grocery store, in the pantry, in the restaurant, as well as in food recycling.
April 13, 2023 Deep Dive Premium Retail-Tech Landscape: Retail MediaRetail media is a key advertising channel, providing retailers with a new revenue stream and marketers with a valuable opportunity to reach consumers. We highlight key industry trends in retail media and present selected companies globally whose technology solutions are helping retailers to build and optimize their retail media capabilities.
October 12, 2022 Deep Dive Premium RetailTech: Cloud Computing—Amazon vs. Google vs. MicrosoftAs part of our RetailTech series, we outline the benefits and types of cloud computing, and discuss the “Big Three” providers of cloud computing services—Amazon, Google and Microsoft—as well as other providers of cloud services and cloud applications.
October 6, 2022 Insight Report Premium RetailTech: Collaboration Tools for Retailers—Increasing Workplace ProductivityWe explore how workplace productivity tools, or collaboration tools, such as Microsoft Teams, Salesforce’s Slack and Zoom, are expanding their applications following the pandemic-led boom in adoption, highlighting the benefits to retail companies.
September 27, 2022 Insight Report Premium RetailTech: The Price Is Right—Retail Price-Optimization PlatformsImplementing the right pricing strategy is essential for retailers to maximize profits. We discuss retail pricing factors and the technology companies offering price-optimization platforms.
August 25, 2022 Insight Report Premium RetailTech: Big Brother Is Watching… and Helping—Uncovering Insights on In-Store Shopper Behavior with Customer Tracking ToolsRetailers can use customer tracking tools, powered by AI (artificial intelligence), to gather data on shoppers inside the store. We discuss the available technologies and the benefits to retailers of generating insights on consumer behavior. We also present selected vendors of customer tracking solutions, from enterprise players to innovators in the space.
July 22, 2021 Deep Dive Premium RetailTech: CRM Software—It’s All About the CustomerAs part of our RetailTech report series, we discuss CRM (customer relationship management) software, a powerful fundamental technology that enables retailers and other enterprises to automate and manage the entire sales and customer-support process.
June 9, 2021 Insight Report Premium RetailTech: Electronic Shelf Labels—The Shelf Is Where the Retail Action Is AtElectronic shelf labels (ESLs) are hardware that sits on the store shelf and provides automatic price updates—interacting with both consumers and inventory. As part of our RetailTech series, we discuss the functions and components of ESLs and the benefits that they offer to retailers and consumers. We outline recent developments in the global market and leading vendors of the technology.
January 6, 2021 Deep Dive Premium RetailTech: HCM Software—Cultivating Retailers’ Core Human InvestmentsEmployees, in addition to inventory, are among the most valuable assets that a retailer possesses. HCM (human capital management) software aims to address specific challenges related to staff management that are unique to retail. We discuss these challenges and explore the functionality and leading vendors of HCM software.
October 7, 2020 Deep Dive Premium RetailTech: Loss-Prevention Technology—Staying Ahead of the Bad GuysLoss of merchandise has multiple consequences for a retailer, including a reduction in profits from the missing items as well as the inability to fulfill ship-from-store orders. We consider the sources of retail loss and the technologies—both hardware and software—that can be used to help retailers identify and prevent loss.
