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The Tech-Driven Future of US Retail: AI To Power Smarter Supply Chains, Seamless Operations and Personalized Experiences

In an era of rapid digital transformation, the US retail industry is harnessing the power of innovation across three critical areas: the supply chain, operations, and the customer experience. We dive into the importance and impacts of key technologies—including AI (artificial intelligence) and Web3—and outline major retailers that are leading the charge in technology adoption.

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Retail-Tech Landscape: Store Associate Enablement

Store associate enablement solutions help retailers to improve the efficiency of employees in a retail store, with benefits spanning customer service, employee satisfaction and the retailer’s competitive positioning. Read this Retail-Tech Landscape to understand store associate enablement technology functionality and market trends, and to discover key solution providers in this field.

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Retail-Tech Landscape: CDP Software

Customer data platforms (CDPs), part of the broader customer relationship management market, collect and integrate data in real time, enabling businesses to unify profiles to gain a holistic view of their customers. Read this Retail-Tech Landscape to understand the functionality of CDPs and discover key technology solution providers in this field.

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